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User reviews have an essential role in the success of the developed mobile apps. User reviews in the textual form are unstructured data, creating a very high complexity when processed for sentiment analysis. Previous approaches that have…

Twitter and other social media platforms have become vital sources of real time information during disasters and public safety emergencies. Automatically classifying disaster related tweets can help emergency services respond faster and…

Computation and Language · Computer Science 2026-03-16 Sharif Noor Zisad , N. M. Istiak Chowdhury , Ragib Hasan

BERT has revolutionized the NLP field by enabling transfer learning with large language models that can capture complex textual patterns, reaching the state-of-the-art for an expressive number of NLP applications. For text classification…

Computation and Language · Computer Science 2022-01-11 Frederico Souza , João Filho

BERT, which stands for Bidirectional Encoder Representations from Transformers, is a recently introduced language representation model based upon the transfer learning paradigm. We extend its fine-tuning procedure to address one of its…

Computation and Language · Computer Science 2019-10-25 Raghavendra Pappagari , Piotr Żelasko , Jesús Villalba , Yishay Carmiel , Najim Dehak

With the evolution of the cloud and customer centric culture, we inherently accumulate huge repositories of textual reviews, feedback, and support data.This has driven enterprises to seek and research engagement patterns, user network…

Machine Learning · Computer Science 2020-07-23 Xin Deng , Ross Smith , Genevieve Quintin

The Bidirectional Encoder Representations from Transformers (BERT) model has achieved the state-of-the-art performance for many natural language processing (NLP) tasks. Yet, limited research has been contributed to studying its…

Computation and Language · Computer Science 2021-09-23 Zimin Wan , Chenchen Xu , Hanna Suominen

Teamwork is a necessary competency for students that is often inadequately assessed. Towards providing a formative assessment of student teamwork, an automated natural language processing approach was developed to identify teamwork…

Computation and Language · Computer Science 2023-12-12 Junyoung Lee , Elizabeth Koh

Recommending points of interest (POIs) is a challenging task that requires extracting comprehensive location data from location-based social media platforms. To provide effective location-based recommendations, it's important to analyze…

Information Retrieval · Computer Science 2023-05-17 Syed Raza Bashir , Shaina Raza , Vojislav Misic

With the rapid development of the Internet and social media, multi-modal data (text and image) is increasingly important in sentiment analysis tasks. However, the existing methods are difficult to effectively fuse text and image features,…

Computation and Language · Computer Science 2024-12-06 JiaLe Ren

Metaverse has emerged as a novel technology with the objective to merge the physical world into the virtual world. This technology has seen a lot of interest and investment in recent times from prominent organizations including Facebook…

Computers and Society · Computer Science 2024-03-05 Kadhim Hayawi , Sakib Shahriar , Mohamed Adel Serhani , Eiman Alothali

Quality of questions and answers from community support websites (e.g. Microsoft Developers Network, Stackoverflow, Github, etc.) is difficult to define and a prediction model of quality questions and answers is even more challenging to…

Computation and Language · Computer Science 2020-05-19 Bhaskar Sen , Nikhil Gopal , Xinwei Xue

Sentiment analysis can provide a suitable lead for the tools used in software engineering along with the API recommendation systems and relevant libraries to be used. In this context, the existing tools like SentiCR, SentiStrength-SE, etc.…

Computer Vision and Pattern Recognition · Computer Science 2021-12-14 Himanshu Batra , Narinder Singh Punn , Sanjay Kumar Sonbhadra , Sonali Agarwal

Increasingly, cyber aggression becomes the prevalent phenomenon that erodes the social media environment. However, due to subjective and expense, the traditional self-reporting questionnaire is hard to be employed in the current cyber area.…

Computers and Society · Computer Science 2023-01-06 Zhenkun Zhou , Mengli Yu , Yuxin He , Xingyu Peng

Sentiment Analysis (SA) is instrumental in understanding peoples viewpoints facilitating social media monitoring recognizing products and brands and gauging customer satisfaction. Consequently SA has evolved into an active research domain…

Computation and Language · Computer Science 2025-03-03 Gibson Nkhata , Susan Gauch , Usman Anjum , Justin Zhan

Recent years have witnessed a substantial increase in the use of deep learning to solve various natural language processing (NLP) problems. Early deep learning models were constrained by their sequential or unidirectional nature, such that…

Information Retrieval · Computer Science 2024-03-05 Jiajia Wang , Jimmy X. Huang , Xinhui Tu , Junmei Wang , Angela J. Huang , Md Tahmid Rahman Laskar , Amran Bhuiyan

Recently, pre-trained models have been the dominant paradigm in natural language processing. They achieved remarkable state-of-the-art performance across a wide range of related tasks, such as textual entailment, natural language inference,…

Computation and Language · Computer Science 2019-05-21 Dongfang Li , Yifei Yu , Qingcai Chen , Xinyu Li

This study performs BERT-based analysis, which is a representative contextualized language model, on corporate disclosure data to predict impending bankruptcies. Prior literature on bankruptcy prediction mainly focuses on developing more…

Computation and Language · Computer Science 2023-12-07 Alex Kim , Sangwon Yoon

Multidomain sentiment analysis involves estimating the polarity of an unstructured text by exploiting domain specific information. One of the main issues common to the approaches discussed in the literature is their poor applicability to…

Computation and Language · Computer Science 2024-12-10 Mohammadali Memari , Soghra Mikaeyl Nejad , Amir Parsa Rabiei , Mehrshad Eisaei , Saba Hesaraki

In today's digital world, cyberbullying is a serious problem that can harm the mental and physical health of people who use social media. This paper explains just how serious cyberbullying is and how it really affects indi-viduals exposed…

Machine Learning · Computer Science 2024-04-08 Rohan Biswas , Kasturi Ganguly , Arijit Das , Diganta Saha

We present BERTweet, the first public large-scale pre-trained language model for English Tweets. Our BERTweet, having the same architecture as BERT-base (Devlin et al., 2019), is trained using the RoBERTa pre-training procedure (Liu et al.,…

Computation and Language · Computer Science 2020-10-06 Dat Quoc Nguyen , Thanh Vu , Anh Tuan Nguyen