Related papers: PLATO-K: Internal and External Knowledge Enhanced …
Task-oriented dialogue systems in industry settings need to have high conversational capability, be easily adaptable to changing situations and conform to business constraints. This paper describes a 3-step procedure to develop a…
Knowledge Graphs (KGs) are foundational to applications such as search, question answering, and recommendation. Conventional knowledge graph construction methods are predominantly static, rely ing on a single-step construction from a fixed…
We introduce GODEL (Grounded Open Dialogue Language Model), a large pre-trained language model for dialog. In contrast with earlier models such as DialoGPT, GODEL leverages a new phase of grounded pre-training designed to better support…
We present a knowledge-grounded dialog system developed for the ninth Dialog System Technology Challenge (DSTC9) Track 1 - Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access. We leverage transfer…
Modeling human conversations is the essence for building satisfying chat-bots with multi-turn dialog ability. Conversation modeling will notably benefit from domain knowledge since the relationships between sentences can be clarified due to…
Building robust and general dialogue models for spoken conversations is challenging due to the gap in distributions of spoken and written data. This paper presents our approach to build generalized models for the Knowledge-grounded…
Human dialogues are scenario-based and appropriate responses generally relate to the latent context knowledge entailed by the specific scenario. To enable responses that are more meaningful and context-specific, we propose to improve…
Emotional support conversation (ESC) task can utilize various support strategies to help people relieve emotional distress and overcome the problem they face, which has attracted much attention in these years. However, most state-of-the-art…
Efficient knowledge retrieval plays a pivotal role in ensuring the success of end-to-end task-oriented dialogue systems by facilitating the selection of relevant information necessary to fulfill user requests. However, current approaches…
Most of the existing works for dialogue generation are data-driven models trained directly on corpora crawled from websites. They mainly focus on improving the model architecture to produce better responses but pay little attention to…
The development of artificial agents able to learn through dialog without domain restrictions has the potential to allow machines to learn how to perform tasks in a similar manner to humans and change how we relate to them. However,…
Due to the concise and structured nature of tables, the knowledge contained therein may be incomplete or missing, posing a significant challenge for table question answering (TableQA) and data analysis systems. Most existing datasets either…
Automatic psychological counseling requires mass of professional knowledge that can be found in online counseling forums. Motivated by this, we propose K-ESConv, a novel prompt learning based knowledge injection method for emotional support…
Text response generation for multimodal task-oriented dialog systems, which aims to generate the proper text response given the multimodal context, is an essential yet challenging task. Although existing efforts have achieved compelling…
Incorporating external knowledge into dialogue generation has been proven to benefit the performance of an open-domain Dialogue System (DS), such as generating informative or stylized responses, controlling conversation topics. In this…
This article describes a novel approach to expand in run-time the knowledge base of an Artificial Conversational Agent. A technique for automatic knowledge extraction from the user's sentence and four methods to insert the new acquired…
Accurate knowledge selection is critical in knowledge-grounded dialogue systems. Towards a closer look at it, we offer a novel perspective to organize existing literature, i.e., knowledge selection coupled with, after, and before…
Users interacting with voice assistants today need to phrase their requests in a very specific manner to elicit an appropriate response. This limits the user experience, and is partly due to the lack of reasoning capabilities of dialogue…
A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…
Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…