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The ubiquitous nature of chatbots and their interaction with users generate an enormous amount of data. Can we improve chatbots using this data? A self-feeding chatbot improves itself by asking natural language feedback when a user is…

Computation and Language · Computer Science 2020-10-16 Makesh Narsimhan Sreedhar , Kun Ni , Siva Reddy

We present a virtual reality (VR) environment featuring conversational avatars powered by a locally-deployed LLM, integrated with automatic speech recognition (ASR), text-to-speech (TTS), and lip-syncing. Through a pilot study, we explored…

Human-Computer Interaction · Computer Science 2025-01-08 Mykola Maslych , Christian Pumarada , Amirpouya Ghasemaghaei , Joseph J. LaViola

Large Language Models (LLMs), which simulate human users, are frequently employed to evaluate chatbots in applications such as tutoring and customer service. Effective evaluation necessitates a high degree of human-like diversity within…

Computation and Language · Computer Science 2024-09-04 Xiaoyu Lin , Xinkai Yu , Ankit Aich , Salvatore Giorgi , Lyle Ungar

This study investigates the capacity of Large Language Models (LLMs) to infer the Big Five personality traits from free-form user interactions. The results demonstrate that a chatbot powered by GPT-4 can infer personality with moderate…

Human-Computer Interaction · Computer Science 2024-05-24 Heinrich Peters , Moran Cerf , Sandra C. Matz

Generative AI powers a growing wave of companion chatbots, yet principles for fostering genuine connection remain unsettled. We test two routes: visible user authorship versus covert language-style mimicry. In a preregistered 3x2 experiment…

Human-Computer Interaction · Computer Science 2025-09-17 T. James Brandt , Cecilia Xi Wang

Multi-agent AI systems can be used for simulating collective decision-making in scientific and practical applications. They can also be used to introduce a diverse group discussion step in chatbot pipelines, enhancing the cultural…

Artificial Intelligence · Computer Science 2024-08-16 Razan Baltaji , Babak Hemmatian , Lav R. Varshney

Recent Large Language Models (LLMs) have shown remarkable capabilities in mimicking fictional characters or real humans in conversational settings. However, the realism and consistency of these responses can be further enhanced by providing…

Computation and Language · Computer Science 2023-12-29 Seokhoon Jeong , Assentay Makhmud

Users can discuss a wide range of topics with large language models (LLMs), but they do not always prefer solving problems or getting information through lengthy conversations. This raises an intriguing HCI question: How does instructing…

Human-Computer Interaction · Computer Science 2024-04-29 Shih-Hong Huang , Ya-Fang Lin , Zeyu He , Chieh-Yang Huang , Ting-Hao 'Kenneth' Huang

Prior work on training generative Visual Dialog models with reinforcement learning(Das et al.) has explored a Qbot-Abot image-guessing game and shown that this 'self-talk' approach can lead to improved performance at the downstream…

Machine Learning · Computer Science 2019-10-04 Vishvak Murahari , Prithvijit Chattopadhyay , Dhruv Batra , Devi Parikh , Abhishek Das

We present some results concerning the dialogue behavior and inferred sentiment of a group of older adults interacting with a computer-based avatar. Our avatar is unique in its ability to hold natural dialogues on a wide range of everyday…

Human-Computer Interaction · Computer Science 2019-07-16 S. Zahra Razavi , Lenhart K. Schubert , Kimberly A. Van Orden , Mohammad Rafayet Ali

Large language model (LLM)-powered chatbots are increasingly used for opinion exploration. Prior research examined how LLMs alter user views, yet little work extended beyond one-way influence to address how user input can affect LLM…

Human-Computer Interaction · Computer Science 2025-10-24 Yuyang Jiang , Longjie Guo , Yuchen Wu , Aylin Caliskan , Tanu Mitra , Hua Shen

As people increasingly seek emotional support and companionship from AI chatbots, understanding how such interactions impact mental well-being becomes critical. We conducted a four-week randomized controlled experiment (n=981, >300k…

Chatbots are often designed to mimic social roles attributed to humans. However, little is known about the impact on user's perceptions of using language that fails to conform to the associated social role. Our research draws on…

Human-Computer Interaction · Computer Science 2024-01-24 Ana Paula Chaves , Jesse Egbert , Toby Hocking , Eck Doerry , Marco Aurelio Gerosa

In this paper, we proposed a conceptual model to predict the chat experience in a natural language generation dialog system. We evaluated the model with 120 participants with Partial Least Squares Structural Equation Modeling (PLS-SEM) and…

Computation and Language · Computer Science 2023-05-30 Eason Chen

AI chatbots have made vast strides in technology improvement in recent years and are already operational in many industries. Advanced Natural Language Processing techniques, based on deep networks, efficiently process user requests to carry…

Computation and Language · Computer Science 2021-05-17 Nathan Dolbir , Triyasha Dastidar , Kaushik Roy

Non-goal oriented dialog agents (i.e. chatbots) aim to produce varying and engaging conversations with a user; however, they typically exhibit either inconsistent personality across conversations or the average personality of all users.…

Computation and Language · Computer Science 2020-05-14 Alex Boyd , Raul Puri , Mohammad Shoeybi , Mostofa Patwary , Bryan Catanzaro

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

Question answer generation using Natural Language Processing models is ubiquitous in the world around us. It is used in many use cases such as the building of chat bots, suggestive prompts in google search and also as a way of navigating…

Computation and Language · Computer Science 2023-11-28 Shashidhar Reddy Javaji , Haoran Hu , Sai Sameer Vennam , Vijaya Gajanan Buddhavarapu

Recent advances in natural language processing and machine learning have led to the development of chatbot models, such as ChatGPT, that can engage in conversational dialogue with human users. However, the ability of these models to…

Cryptography and Security · Computer Science 2023-07-20 Bocheng Chen , Guangjing Wang , Hanqing Guo , Yuanda Wang , Qiben Yan

Generating diverse, interesting responses to chitchat conversations is a problem for neural conversational agents. This paper makes two substantial contributions to improving diversity in dialogue generation. First, we propose a novel…

Computation and Language · Computer Science 2022-05-04 Katherine Stasaski , Marti A. Hearst
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