Related papers: Reinforced Question Rewriting for Conversational Q…
Customer support via chat requires agents to resolve customer queries with minimum wait time and maximum customer satisfaction. Given that the agents as well as the customers can have varying levels of literacy, the overall quality of…
Recent question generation (QG) approaches often utilize the sequence-to-sequence framework (Seq2Seq) to optimize the log-likelihood of ground-truth questions using teacher forcing. However, this training objective is inconsistent with…
A Retrieval-Augmented Generation (RAG)-based question-answering (QA) system enhances a large language model's knowledge by retrieving relevant documents based on user queries. Discrepancies between user queries and document phrasings often…
We propose Confidence-guided Refinement Reasoning (C2R), a novel training-free framework applicable to question-answering (QA) tasks across text, image, and video domains. C2R strategically constructs and refines sub-questions and their…
This paper proposes a novel training method to improve the robustness of Extractive Question Answering (EQA) models. Previous research has shown that existing models, when trained on EQA datasets that include unanswerable questions,…
Existing question answering (QA) systems owe much of their success to large, high-quality training data. Such annotation efforts are costly, and the difficulty compounds in the cross-lingual setting. Therefore, prior cross-lingual QA work…
We propose a novel system to help fact-checkers formulate search queries for known misinformation claims and effectively search across multiple social media platforms. We introduce an adaptable rewriting strategy, where editing actions for…
A fundamental ability of humans is to utilize commonsense knowledge in language understanding and question answering. In recent years, many knowledge-enhanced Commonsense Question Answering (CQA) approaches have been proposed. However, it…
Many recent studies have shown the ability of large language models (LLMs) to achieve state-of-the-art performance on many NLP tasks, such as question answering, text summarization, coding, and translation. In some cases, the results…
Retrieval question answering (ReQA) is the task of retrieving a sentence-level answer to a question from an open corpus (Ahmad et al.,2019).This paper presents MultiReQA, anew multi-domain ReQA evaluation suite com-posed of eight retrieval…
Despite significant progress in Visual Question Answering over the years, robustness of today's VQA models leave much to be desired. We introduce a new evaluation protocol and associated dataset (VQA-Rephrasings) and show that…
Despite the rapid progress that existing automated feedback methods have made in correcting the output of large language models (LLMs), these methods cannot be well applied to the relation extraction (RE) task due to their designated…
Retriever-augmented instruction-following models are attractive alternatives to fine-tuned approaches for information-seeking tasks such as question answering (QA). By simply prepending retrieved documents in its input along with an…
Prompting-based conversational query reformulation has emerged as a powerful approach for conversational search, refining ambiguous user queries into standalone search queries. Best-of-N reformulation over the generated candidates via…
Conversational passage retrieval is challenging as it often requires the resolution of references to previous utterances and needs to deal with the complexities of natural language, such as coreference and ellipsis. To address these…
User simulation has been a cost-effective technique for evaluating conversational recommender systems. However, building a human-like simulator is still an open challenge. In this work, we focus on how users reformulate their utterances…
While there has been substantial progress in text comprehension through simple factoid question answering, more holistic comprehension of a discourse still presents a major challenge (Dunietz et al., 2020). Someone critically reflecting on…
Despite the increasing effectiveness of language models, their reasoning capabilities remain underdeveloped. In particular, causal reasoning through counterfactual question answering is lacking. This work aims to bridge this gap. We first…
Question answering (QA) extracting answers from text to the given question in natural language, has been actively studied and existing models have shown a promise of outperforming human performance when trained and evaluated with SQuAD…
The Conversational Question Answering (CoQA) task involves answering a sequence of inter-related conversational questions about a contextual paragraph. Although existing approaches employ human-written ground-truth answers for answering…