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Abstractive dialogue summarization is the task of distilling conversations into informative and concise summaries. Although reviews have been conducted on this topic, there is a lack of comprehensive work detailing the challenges of…

Computation and Language · Computer Science 2025-04-25 Frederic Kirstein , Jan Philip Wahle , Bela Gipp , Terry Ruas

Mental health issues, particularly depressive disorders, present significant challenges in contemporary society, necessitating the development of effective automated diagnostic methods. This paper introduces the Agent Mental Clinic (AMC), a…

Computation and Language · Computer Science 2024-10-10 Kunyao Lan , Bingrui Jin , Zichen Zhu , Siyuan Chen , Shu Zhang , Kenny Q. Zhu , Mengyue Wu

Many processes in psychology are complex, such as dyadic interactions between two interacting partners (e.g. patient-therapist, intimate relationship partners). Nevertheless, many basic questions about interactions are difficult to…

Computation and Language · Computer Science 2021-09-21 Jacopo Biggiogera , George Boateng , Peter Hilpert , Matthew Vowels , Guy Bodenmann , Mona Neysari , Fridtjof Nussbeck , Tobias Kowatsch

We present PAT, a transformer-based network that learns complex temporal co-occurrence action dependencies in a video by exploiting multi-scale temporal features. In existing methods, the self-attention mechanism in transformers loses the…

Computer Vision and Pattern Recognition · Computer Science 2023-08-10 Faegheh Sardari , Armin Mustafa , Philip J. B. Jackson , Adrian Hilton

Abstractive dialogue summarization has long been viewed as an important standalone task in natural language processing, but no previous work has explored the possibility of whether abstractive dialogue summarization can also be used as a…

Computation and Language · Computer Science 2022-12-27 Borui Wang , Chengcheng Feng , Arjun Nair , Madelyn Mao , Jai Desai , Asli Celikyilmaz , Haoran Li , Yashar Mehdad , Dragomir Radev

Emotion Recognition in Conversation (ERC) is critical for enabling natural human-machine interactions. However, existing methods predominantly employ categorical or dimensional emotion annotations, which often fail to adequately represent…

Computation and Language · Computer Science 2026-03-10 Yoshiki Tanaka , Ryuichi Uehara , Koji Inoue , Michimasa Inaba

Empathy requires perspective-taking: empathetic responses require a person to reason about what another has experienced and communicate that understanding in language. However, most NLP approaches to empathy do not explicitly model this…

Computation and Language · Computer Science 2024-05-03 Jiamin Yang , David Jurgens

While multi-party conversations are often less structured than monologues and documents, they are implicitly organized by semantic level correlations across the interactive turns, and dialogue discourse analysis can be applied to predict…

Computation and Language · Computer Science 2021-10-12 Zhengyuan Liu , Nancy F. Chen

Existing weighting methods for treatment effect estimation are often built upon the idea of propensity scores or covariate balance. They usually impose strong assumptions on treatment assignment or outcome model to obtain unbiased…

Machine Learning · Computer Science 2023-05-09 Dongcheng Zhang , Kunpeng Zhang

User Satisfaction Estimation (USE) is an important yet challenging task in goal-oriented conversational systems. Whether the user is satisfied with the system largely depends on the fulfillment of the user's needs, which can be implicitly…

Computation and Language · Computer Science 2022-02-08 Yang Deng , Wenxuan Zhang , Wai Lam , Hong Cheng , Helen Meng

Recently, data-driven task-oriented dialogue systems have achieved promising performance in English. However, developing dialogue systems that support low-resource languages remains a long-standing challenge due to the absence of…

Computation and Language · Computer Science 2019-11-22 Zihan Liu , Genta Indra Winata , Zhaojiang Lin , Peng Xu , Pascale Fung

Dialogue systems are increasingly integrated into mental health support to help clients facilitate exploration, gain insight, take action, and ultimately heal themselves. A practical and user-friendly dialogue system should be…

Computation and Language · Computer Science 2024-03-21 Huachuan Qiu , Anqi Li , Lizhi Ma , Zhenzhong Lan

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

Computation and Language · Computer Science 2019-08-26 Richard Csaky

Recent advances in large-scale language modeling and generation have enabled the creation of dialogue agents that exhibit human-like responses in a wide range of conversational scenarios spanning a diverse set of tasks, from general…

Computation and Language · Computer Science 2022-05-12 Abraham Sanders , Tomek Strzalkowski , Mei Si , Albert Chang , Deepanshu Dey , Jonas Braasch , Dakuo Wang

Counseling is an activity of conversational speaking between a therapist and a client. Therapist empathy is an essential indicator of counseling quality and assessed subjectively by considering the entire conversation. This paper proposes…

Audio and Speech Processing · Electrical Eng. & Systems 2024-09-05 Dehua Tao , Tan Lee , Harold Chui , Sarah Luk

In this paper, we describe novel components for extracting clinically relevant information from medical conversations which will be available as Google APIs. We describe a transformer-based Recurrent Neural Network Transducer (RNN-T) model…

Machine Learning · Computer Science 2021-04-07 Hagen Soltau , Mingqiu Wang , Izhak Shafran , Laurent El Shafey

The recent success of large pre-trained language models such as BERT and GPT-2 has suggested the effectiveness of incorporating language priors in downstream dialog generation tasks. However, the performance of pre-trained models on the…

Computation and Language · Computer Science 2020-04-30 Jing Gu , Qingyang Wu , Chongruo Wu , Weiyan Shi , Zhou Yu

Audio-driven talking-head synthesis is a popular research topic for virtual human-related applications. However, the inflexibility and inefficiency of existing methods, which necessitate expensive end-to-end training to transfer emotions…

Sound · Computer Science 2023-10-13 Yuan Gan , Zongxin Yang , Xihang Yue , Lingyun Sun , Yi Yang

Access to external knowledge is essential for many natural language processing tasks, such as question answering and dialogue. Existing methods often rely on a parametric model that stores knowledge in its parameters, or use a…

Computation and Language · Computer Science 2022-11-01 Yuxiang Wu , Yu Zhao , Baotian Hu , Pasquale Minervini , Pontus Stenetorp , Sebastian Riedel

Machine Learning (ML) models are increasingly used to make critical decisions in real-world applications, yet they have become more complex, making them harder to understand. To this end, researchers have proposed several techniques to…

Machine Learning · Computer Science 2023-03-07 Dylan Slack , Satyapriya Krishna , Himabindu Lakkaraju , Sameer Singh