Related papers: Enhancing Product Safety in E-Commerce with NLP

Financial Technology (FinTech) is one of the worldwide rapidly-rising topics in the past five years according to the statistics of FinTech from Google Trends. In this position paper, we focus on the researches applying natural language…

Managing large numbers of incoming bug reports and finding the most critical issues in hardware development is time consuming, but crucial in order to reduce development costs. In this paper, we present an approach to predict the time to…

Online commerce relies heavily on user generated reviews to provide unbiased information about products that they have not physically seen. The importance of reviews has attracted multiple exploitative online behaviours and requires methods…

Multiple product attributes like dimensions, weight, fragility, liquid content etc. determine the package type used by e-commerce companies to ship products. Sub-optimal package types lead to damaged shipments, incurring huge damage related…

In this paper, we propose a framework for early-stage malware detection and mitigation by leveraging natural language processing (NLP) techniques and machine learning algorithms. Our primary contribution is presenting an approach for…

Large Language Models (LLMs) have transformed natural language processing (NLP) by enabling robust text generation and understanding. However, their deployment in sensitive domains like healthcare, finance, and legal services raises…

With the increasing proliferation of mobile applications in our everyday experiences, the concerns surrounding ethics have surged significantly. Users generally communicate their feedback, report issues, and suggest new functionalities in…

With the renaissance of deep learning, neural networks have achieved promising results on many natural language understanding (NLU) tasks. Even though the source codes of many neural network models are publicly available, there is still a…

We describe Panacea, a system that supports natural language processing (NLP) components for active defenses against social engineering attacks. We deploy a pipeline of human language technology, including Ask and Framing Detection, Named…

In e-commerce, content quality of the product catalog plays a key role in delivering a satisfactory experience to the customers. In particular, visual content such as product images influences customers' engagement and purchase decisions.…

Customers' reviews and feedback play crucial role on electronic commerce~(E-commerce) platforms like Amazon, Zalando, and eBay in influencing other customers' purchasing decisions. However, there is a prevailing concern that sellers often…

Today's business ecosystem has become very competitive. Customer satisfaction has become a major focus for business growth. Business organizations are spending a lot of money and human resources on various strategies to understand and…

Machine learning (ML) model explainability has received growing attention, especially in the area related to model risk and regulations. In this paper, we reviewed and compared some popular ML model explainability methodologies, especially…

Abundant and diverse data on medicines manufacturing and other lifecycle components has been made easily accessible in the last decades. However, a significant proportion of this information is characterised by not being tabulated and…

As NLP systems are increasingly deployed at scale, concerns about their potential negative impacts have attracted the attention of the research community, yet discussions of risk have mostly been at an abstract level and focused on generic…

Recent advances in Big Data has prompted health care practitioners to utilize the data available on social media to discern sentiment and emotions expression. Health Informatics and Clinical Analytics depend heavily on information gathered…

Language is the medium for many political activities, from campaigns to news reports. Natural language processing (NLP) uses computational tools to parse text into key information that is needed for policymaking. In this chapter, we…

In recent years, the interest in Big Data sources has been steadily growing within the Official Statistic community. The Italian National Institute of Statistics (Istat) is currently carrying out several Big Data pilot studies. One of these…

Same-style products retrieval plays an important role in e-commerce platforms, aiming to identify the same products which may have different text descriptions or images. It can be used for similar products retrieval from different suppliers…

The scientific innovation in Natural Language Processing (NLP) and more broadly in artificial intelligence (AI) is at its fastest pace to date. As large language models (LLMs) unleash a new era of automation, important debates emerge…