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Related papers: Enhancing Product Safety in E-Commerce with NLP

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This study explores using Natural Language Processing (NLP) to analyze candidate comments for identifying problematic test items. We developed and validated machine learning models that automatically identify relevant negative feedback,…

Computation and Language · Computer Science 2025-04-10 Ye , Ma

AI regulations are expected to prohibit machine learning models from using sensitive attributes during training. However, the latest Natural Language Processing (NLP) classifiers, which rely on deep learning, operate as black-box systems,…

Computation and Language · Computer Science 2024-11-19 Salvatore Greco , Ke Zhou , Licia Capra , Tania Cerquitelli , Daniele Quercia

Natural Language Processing (NLP) aims to analyze text or speech via techniques in the computer science field. It serves applications in the domains of healthcare, commerce, education, and so on. Particularly, NLP has been widely applied to…

Computation and Language · Computer Science 2025-10-14 Yunshi Lan , Xinyuan Li , Hanyue Du , Xuesong Lu , Ming Gao , Weining Qian , Aoying Zhou

Extremism research has grown as an open problem for several countries during recent years, especially due to the apparition of movements such as jihadism. This and other extremist groups have taken advantage of different approaches, such as…

Computers and Society · Computer Science 2021-04-22 Javier Torregrosa , Gema Bello-Orgaz , Eugenio Martinez-Camara , Javier Del Ser , David Camacho

Many search systems work with large amounts of natural language data, e.g., search queries, user profiles and documents, where deep learning based natural language processing techniques (deep NLP) can be of great help. In this paper, we…

Computation and Language · Computer Science 2021-08-19 Weiwei Guo , Xiaowei Liu , Sida Wang , Michaeel Kazi , Zhoutong Fu , Huiji Gao , Jun Jia , Liang Zhang , Bo Long

In e-commerce, product content, especially product images have a significant influence on a customer's journey from product discovery to evaluation and finally, purchase decision. Since many e-commerce retailers sell items from other…

Computer Vision and Pattern Recognition · Computer Science 2019-08-05 Shreyansh Gandhi , Samrat Kokkula , Abon Chaudhuri , Alessandro Magnani , Theban Stanley , Behzad Ahmadi , Venkatesh Kandaswamy , Omer Ovenc , Shie Mannor

Text is the most widely used means of communication today. This data is abundant but nevertheless complex to exploit within algorithms. For years, scientists have been trying to implement different techniques that enable computers to…

Machine Learning · Statistics 2020-10-02 Antoine Ly , Benno Uthayasooriyar , Tingting Wang

Online fashion sales present a challenging use case for personalized recommendation: Stores offer a huge variety of items in multiple sizes. Small stocks, high return rates, seasonality, and changing trends cause continuous turnover of…

Information Retrieval · Computer Science 2017-08-25 Sebastian Heinz , Christian Bracher , Roland Vollgraf

Natural Language Processing (NLP) is a key technique for developing Medical Artificial Intelligence (AI) systems that leverage Electronic Health Record (EHR) data to build diagnostic and prognostic models. NLP enables the conversion of…

Product categorization using text data for eCommerce is a very challenging extreme classification problem with several thousands of classes and several millions of products to classify. Even though multi-class text classification is a well…

Information Retrieval · Computer Science 2019-03-12 Abhinandan Krishnan , Abilash Amarthaluri

Recent literature has seen a considerable uptick in $\textit{Differentially Private Natural Language Processing}$ (DP NLP). This includes DP text privatization, where potentially sensitive input texts are transformed under DP to achieve…

Computation and Language · Computer Science 2025-03-13 Stephen Meisenbacher , Alexandra Klymenko , Alexander Karpp , Florian Matthes

E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in…

Information Retrieval · Computer Science 2025-05-08 Yogesh Gajula

In the dynamic field of eCommerce, the quality and comprehensiveness of product descriptions are pivotal for enhancing search visibility and customer engagement. Effective product descriptions can address the 'cold start' problem, align…

Computation and Language · Computer Science 2023-10-31 Jianghong Zhou , Bo Liu , Jhalak Nilesh Acharya Yao Hong , Kuang-chih Lee , Musen Wen

Natural Language Processing (NLP) helps empower intelligent machines by enhancing a better understanding of the human language for linguistic-based human-computer communication. Recent developments in computational power and the advent of…

Computation and Language · Computer Science 2021-03-02 Amirsina Torfi , Rouzbeh A. Shirvani , Yaser Keneshloo , Nader Tavaf , Edward A. Fox

This paper presents a novel framework that utilizes Natural Language Processing (NLP) techniques to understand user feedback on mobile applications. The framework allows software companies to drive their technology value stream based on…

Software Engineering · Computer Science 2023-03-09 Souvick Das , Novarun Deb , Agostino Cortesi , Nabendu Chaki

Large language models (LLMs) have achieved remarkable success across many applications, but their ability to generate harmful content raises serious safety concerns. Although safety alignment techniques are often applied during pre-training…

Machine Learning · Computer Science 2026-04-24 Chengcan Wu , Zhixin Zhang , Zeming Wei , Yihao Zhang , Xiaokun Luan , Meng Sun

This paper investigates the application of natural language processing (NLP)-based n-gram analysis and machine learning techniques to enhance malware classification. We explore how NLP can be used to extract and analyze textual features…

Cryptography and Security · Computer Science 2026-02-24 Bishwajit Prasad Gond , Rajneekant , Pushkar Kishore , Durga Prasad Mohapatra

In an era where digital security is crucial, efficient processing of security-related inquiries through supply chain security questionnaires is imperative. This paper introduces a novel approach using Natural Language Processing (NLP) and…

Machine Learning · Computer Science 2024-12-19 Zaynab Batool Reza , Abdul Rafay Syed , Omer Iqbal , Ethel Mensah , Qian Liu , Maxx Richard Rahman , Wolfgang Maass

As e-commerce platforms expand their product catalogs, accurately recommending long-tail items becomes increasingly important for enhancing both user experience and platform revenue. A key challenge is the long-tail problem, where extreme…

Information Retrieval · Computer Science 2025-06-10 Qingyi Lu , Haotian Lyu , Jiayun Zheng , Yang Wang , Li Zhang , Chengrui Zhou

To provide privacy-aware software systems, it is crucial to consider privacy from the very beginning of the development. However, developers do not have the expertise and the knowledge required to embed the legal and social requirements for…

Software Engineering · Computer Science 2022-02-03 Francesco Casillo , Vincenzo Deufemia , Carmine Gravino