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Open intent classification is a challenging task in dialogue systems. On the one hand, it should ensure the quality of known intent identification. On the other hand, it needs to detect the open (unknown) intent without prior knowledge.…

Computation and Language · Computer Science 2023-04-24 Hanlei Zhang , Hua Xu , Ting-En Lin

Open intent detection is a significant problem in natural language understanding, which aims to identify the unseen open intent while ensuring known intent identification performance. However, current methods face two major challenges.…

Computation and Language · Computer Science 2023-05-08 Hanlei Zhang , Hua Xu , Shaojie Zhao , Qianrui Zhou

Open intent classification, which aims to correctly classify the known intents into their corresponding classes while identifying the new unknown (open) intents, is an essential but challenging task in dialogue systems. In this paper, we…

Computation and Language · Computer Science 2023-04-21 Xiaokang Liu , Jianquan Li , Jingjing Mu , Min Yang , Ruifeng Xu , Benyou Wang

In this paper, we introduce Auto-Intent, a method to adapt a pre-trained large language model (LLM) as an agent for a target domain without direct fine-tuning, where we empirically focus on web navigation tasks. Our approach first discovers…

Computation and Language · Computer Science 2024-10-31 Jaekyeom Kim , Dong-Ki Kim , Lajanugen Logeswaran , Sungryull Sohn , Honglak Lee

Recent advances in artificial intelligence (AI) offer an opportunity for the adoption of self-driving networks. However, network operators or home-network users still do not have the right tools to exploit these new advancements in AI,…

Networking and Internet Architecture · Computer Science 2020-08-14 Arthur Selle Jacobs , Ricardo José Pfitscher , Ronaldo Alves Ferreira , Lisandro Zambenedetti Granville

In this paper, we present our dzFinNlp team's contribution for intent detection in financial conversational agents, as part of the AraFinNLP shared task. We experimented with various models and feature configurations, including traditional…

Computation and Language · Computer Science 2024-07-19 Mohamed Lichouri , Khaled Lounnas , Mohamed Zakaria Amziane

This study evaluates the application of large language models (LLMs) for intent classification within a chatbot with predetermined responses designed for banking industry websites. Specifically, the research examines the effectiveness of…

Computation and Language · Computer Science 2024-10-08 Bibiána Lajčinová , Patrik Valábek , Michal Spišiak

Effective personalized question answering (PQA) in language models requires grounding responses in the user's underlying intent, where intent refers to the implicit ``why'' behind a query beyond its explicit wording. However, existing…

Computation and Language · Computer Science 2026-05-14 Maryam Amirizaniani , Benjamin Charles Germain Lee , Jevin West , Nicholas Weber

Open intent classification is critical for the development of dialogue systems, aiming to accurately classify known intents into their corresponding classes while identifying unknown intents. Prior boundary-based methods assumed known…

Computation and Language · Computer Science 2024-12-19 Yanhua Li , Xiaocao Ouyang , Chaofan Pan , Jie Zhang , Sen Zhao , Shuyin Xia , Xin Yang , Guoyin Wang , Tianrui Li

Intent-Based Networking (IBN) allows operators to specify high-level network goals rather than low-level configurations. While recent work demonstrates that large language models can automate configuration tasks, a distinct class of intents…

Artificial Intelligence · Computer Science 2026-01-21 Tasnim Ahmed , Yifan Zhu , Salimur Choudhury

Intent-based network (IBN) is a promising solution to automate network operation and management. IBN aims to offer human-tailored network interaction, allowing the network to communicate in a way that aligns with the network users'…

Networking and Internet Architecture · Computer Science 2026-04-06 Salwa Mostafa , Mohamed K. Abdel-Aziz , Mohammed S. Elbamby , Mehdi Bennis

New Intent Discovery (NID) aims to recognize known and infer new intent categories with the help of limited labeled and large-scale unlabeled data. The task is addressed as a feature-clustering problem and recent studies augment instance…

Computation and Language · Computer Science 2024-03-26 Shun Zhang , Jian Yang , Jiaqi Bai , Chaoran Yan , Tongliang Li , Zhao Yan , Zhoujun Li

The topic of aspect-based sentiment analysis (ABSA) has been explored for a variety of industries, but it still remains much unexplored in finance. The recent release of data for an open challenge (FiQA) from the companion proceedings of…

Computation and Language · Computer Science 2018-08-27 Steve Yang , Jason Rosenfeld , Jacques Makutonin

We consider the task of few-shot intent detection, which involves training a deep learning model to classify utterances based on their underlying intents using only a small amount of labeled data. The current approach to address this…

Computation and Language · Computer Science 2024-09-17 Haode Zhang , Haowen Liang , Liming Zhan , Albert Y. S. Lam , Xiao-Ming Wu

Human preferences are diverse and dynamic, shaped by regional, cultural, and social factors. Existing alignment methods like Direct Preference Optimization (DPO) and its variants often default to majority views, overlooking minority…

Computation and Language · Computer Science 2026-01-29 Wenqing Wang , Muhammad Asif Ali , Ali Shoker , Ruohan Yang , Junyang Chen , Ying Sha , Huan Wang

Intent-based network automation is a promising tool to enable easier network management however certain challenges need to be effectively addressed. These are: 1) processing intents, i.e., identification of logic and necessary parameters to…

Networking and Internet Architecture · Computer Science 2024-12-24 Md Arafat Habib , Pedro Enrique Iturria Rivera , Yigit Ozcan , Medhat Elsayed , Majid Bavand , Raimundus Gaigalas , Melike Erol-Kantarci

Agent assistance during human-human customer support spoken interactions requires triggering workflows based on the caller's intent (reason for call). Timeliness of prediction is essential for a good user experience. The goal is for a…

Artificial Intelligence · Computer Science 2022-08-16 Mrinal Rawat , Victor Barres

Deep learning (DL) has been used in the automatic diagnosis of Mild Cognitive Impairment (MCI) and Alzheimer's Disease (AD) with brain imaging data. However, previous methods have not fully exploited the relation between brain image and…

Computer Vision and Pattern Recognition · Computer Science 2023-10-24 Luoyao Kang , Haifan Gong , Xiang Wan , Haofeng Li

Improving the effectiveness of human-robot interaction requires social robots to accurately infer human goals through robust intention understanding. This challenge is particularly critical in multimodal settings, where agents must…

Human-Computer Interaction · Computer Science 2026-04-28 Hamed Rahimi , Clemence Grislain , Adrien Jacquet Cretides , Olivier Sigaud , Mohamed Chetouani

Acceptance and Commitment Therapy (ACT) is a third-wave cognitive behavioral therapy with emerging evidence of efficacy in several psychiatric conditions. This study investigates the impact of post-training methodology and explicit…

Computation and Language · Computer Science 2025-09-23 Talha Tahir
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