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Human conversation is a complex mechanism with subtle nuances. It is hence an ambitious goal to develop artificial intelligence agents that can participate fluently in a conversation. While we are still far from achieving this goal, recent…
Automated dialogue systems are important applications of artificial intelligence, and traditional systems struggle to understand user emotions and provide empathetic feedback. This study integrates emotional intelligence technology into…
Robots can learn preferences from human demonstrations, but their success depends on how informative these demonstrations are. Being informative is unfortunately very challenging, because during teaching, people typically get no…
As AI tutors enter classrooms at unprecedented speed, their deployment increasingly outpaces our grasp of the psychological and social consequences of such technology. Yet decades of research in automation psychology, human factors, and…
In the rapidly evolving landscape of human-robot collaboration, effective communication between humans and robots is crucial for complex task execution. Traditional request-response systems often lack naturalness and may hinder efficiency.…
Artificial intelligence (AI) developers are increasingly building language models with warm and empathetic personas that millions of people now use for advice, therapy, and companionship. Here, we show how this creates a significant…
Spoken dialogue systems promise efficient and natural access to a large variety of information sources and services from any phone. However, current spoken dialogue systems are deficient in their strategies for preventing, identifying and…
Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…
Robots make compulsory machine sounds, known as `consequential sounds', as they move and operate. As robots become more prevalent in workplaces, homes and public spaces, understanding how sounds produced by robots affect human-perceptions…
Being able to recognize emotions in human users is considered a highly desirable trait in Human-Robot Interaction (HRI) scenarios. However, most contemporary approaches rarely attempt to apply recognized emotional features in an active…
The number of robots deployed in our daily surroundings is ever-increasing. Even in the industrial set-up, the use of coworker robots is increasing rapidly. These cohabitant robots perform various tasks as instructed by co-located human…
Dialogue systems in the form of chatbots and personal assistants are being increasingly integrated into people's lives. Modern dialogue systems may consider adopting anthropomorphic personas, mimicking societal demographic groups to appear…
This study explores linguistic differences between human and LLM-generated dialogues, using 19.5K dialogues generated by ChatGPT-3.5 as a companion to the EmpathicDialogues dataset. The research employs Linguistic Inquiry and Word Count…
This paper identifies stylistic differences in instruction-giving observed in a corpus of human-robot dialogue. Differences in verbosity and structure (i.e., single-intent vs. multi-intent instructions) arose naturally without restrictions…
As conversational agents increasingly engage in emotionally supportive dialogue, it is important to understand how closely their interactions resemble those in traditional therapy settings. This study investigates whether the concerns…
Human acceptance of social robots is greatly effected by empathy and perceived understanding. This necessitates accurate and flexible responses to various input data from the user. While systems such as this can become increasingly complex…
An open challenge in constructing dialogue systems is developing methods for automatically learning dialogue strategies from large amounts of unlabelled data. Recent work has proposed Next-Utterance-Classification (NUC) as a surrogate task…
Conversational agents have come increasingly closer to human competence in open-domain dialogue settings; however, such models can reflect insensitive, hurtful, or entirely incoherent viewpoints that erode a user's trust in the moral…
Persuasion dialogue systems reflect the machine's ability to make strategic moves beyond verbal communication, and therefore differentiate themselves from task-oriented or open-domain dialogue systems and have their own unique values.…
People now regularly interface with Large Language Models (LLMs) via speech and text (e.g., Bard) interfaces. However, little is known about the relationship between how users anthropomorphize an LLM system (i.e., ascribe human-like…