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This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

Human-AI co-creativity involves humans and AI collaborating on a shared creative product as partners. In many existing co-creative systems, users communicate with the AI using buttons or sliders. However, typically, the AI in co-creative…

Human-Computer Interaction · Computer Science 2022-04-19 Jeba Rezwana , Mary Lou Maher

This vision paper presents initial research on assessing the robustness and reliability of AI-enabled systems, and key factors in ensuring their safety and effectiveness in practical applications, including a focus on accountability. By…

Software Engineering · Computer Science 2025-06-23 Filippo Scaramuzza , Damian A. Tamburri , Willem-Jan van den Heuvel

Humans and machines interact more frequently than ever and our societies are becoming increasingly hybrid. A consequence of this hybridisation is the degradation of societal trust due to the prevalence of AI-enabled deception. Yet, despite…

Multiagent Systems · Computer Science 2024-06-12 Stefan Sarkadi

Human-AI collaboration is evolving from a tool-based perspective to a partnership model where AI systems complement and enhance human capabilities. Traditional approaches often limit AI to a supportive role, missing the potential for…

Human-Computer Interaction · Computer Science 2025-02-04 Aung Pyae

Recent advances in the areas of human-robot interaction (HRI) and robot autonomy are changing the world. Today robots are used in a variety of applications. People and robots work together in human autonomous teams (HATs) to accomplish…

Robotics · Computer Science 2021-10-14 Russell Perkins , Zahra Rezaei Khavas , Paul Robinette

In human-AI interactions, explanation is widely seen as necessary for enabling trust in AI systems. We argue that trust, however, may be a pre-requisite because explanation is sometimes impossible. We derive this result from a formalization…

Artificial Intelligence · Computer Science 2025-03-03 Nghi Truong , Phanish Puranam , Ilia Testlin

Trust between humans and artificial intelligence(AI) is an issue which has implications in many fields of human computer interaction. The current issue with artificial intelligence is a lack of transparency into its decision making, and…

Human-Computer Interaction · Computer Science 2021-08-11 Arnav Kartikeya

The rationale of this work is based on the current user trust discourse of Artificial Intelligence (AI). We aim to produce novel HCI approaches that use trust as a facilitator for the uptake (or appropriation) of current technologies. We…

Human-Computer Interaction · Computer Science 2024-03-13 Sonia Sousa , Jose Cravino , Paulo Martins , David Lamas

As the autonomy and capabilities of robotic systems increase, they are expected to play the role of teammates rather than tools and interact with human collaborators in a more realistic manner, creating a more human-like relationship. Given…

Robotics · Computer Science 2020-11-11 Zahra Rezaei Khavas , Reza Ahmadzadeh , Paul Robinette

Recently, there has been growing attention on behalf of both academic and practice communities towards the ability of Artificial Intelligence (AI) systems to operate responsibly and ethically. As a result, a plethora of frameworks and…

Computers and Society · Computer Science 2024-07-18 Maria Teresa Baldassarre , Domenico Gigante , Marcos Kalinowski , Azzurra Ragone , Sara Tibidò

Data-driven algorithmic matching systems promise to help human decision makers make better matching decisions in a wide variety of high-stakes application domains, such as healthcare and social service provision. However, existing systems…

Machine Learning · Computer Science 2025-08-20 Adrian Arnaiz-Rodriguez , Nina Corvelo Benz , Suhas Thejaswi , Nuria Oliver , Manuel Gomez-Rodriguez

Much of machine learning research focuses on predictive accuracy: given a task, create a machine learning model (or algorithm) that maximizes accuracy. In many settings, however, the final prediction or decision of a system is under the…

Computers and Society · Computer Science 2022-06-02 Kate Donahue , Alexandra Chouldechova , Krishnaram Kenthapadi

Companies, organizations, and governments across the world are eager to employ so-called 'AI' (artificial intelligence) technology in a broad range of different products and systems. The promise of this cause c\'el\`ebre is that the…

Human-Computer Interaction · Computer Science 2024-03-12 Nanna Inie

Trust is long recognized to be an important factor in Recommender Systems (RS). However, there are different perspectives on trust and different ways to evaluate it. Moreover, a link between trust and transparency is often assumed but not…

Information Retrieval · Computer Science 2023-04-18 Clara Siepmann , Mohamed Amine Chatti

While we do not always use words, communicating what we want to an AI is a conversation -- with ourselves as well as with it, a recurring loop with optional steps depending on the complexity of the situation and our request. Any given…

Human-Computer Interaction · Computer Science 2023-09-06 Elena L. Glassman

This study investigates students' perceptions of Artificial Intelligence (AI) grading systems in an undergraduate computer science course (n = 27), focusing on a block-based programming final project. Guided by the ethical principles…

Artificial Intelligence · Computer Science 2026-02-24 Bahare Riahi , Viktoriia Storozhevykh , Veronica Catete

Decision support systems enhanced by Artificial Intelligence (AI) are increasingly being used in high-stakes scenarios where errors or biased outcomes can have significant consequences. In this work, we explore the conditions under which…

Human-Computer Interaction · Computer Science 2025-05-20 Marina Estévez-Almenzar , Ricardo Baeza-Yates , Carlos Castillo

Companies dealing with Artificial Intelligence (AI) models in Autonomous Systems (AS) face several problems, such as users' lack of trust in adverse or unknown conditions, gaps between software engineering and AI model development, and…

Software Engineering · Computer Science 2021-04-26 Silverio Martínez-Fernández , Xavier Franch , Andreas Jedlitschka , Marc Oriol , Adam Trendowicz