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Emotional support conversation (ESC) task can utilize various support strategies to help people relieve emotional distress and overcome the problem they face, which has attracted much attention in these years. However, most state-of-the-art…

Computation and Language · Computer Science 2023-02-16 Xiaohan Xu , Xuying Meng , Yequan Wang

End-to-End intelligent neural dialogue systems suffer from the problems of generating inconsistent and repetitive responses. Existing dialogue models pay attention to unilaterally incorporating personal knowledge into the dialog while…

Computation and Language · Computer Science 2021-07-19 Yajing Sun , Yue Hu , Luxi Xing , Yuqiang Xie , Xiangpeng Wei

We present Empathic Prompting, a novel framework for multimodal human-AI interaction that enriches Large Language Model (LLM) conversations with implicit non-verbal context. The system integrates a commercial facial expression recognition…

Human-Computer Interaction · Computer Science 2026-05-29 Lorenzo Stacchio , Andrea Ubaldi , Alessandro Galdelli , Maurizio Mauri , Emanuele Frontoni , Andrea Gaggioli

Human emotional expression is inherently dynamic, complex, and fluid, characterized by smooth transitions in intensity throughout verbal communication. However, the modeling of such intensity fluctuations has been largely overlooked by…

Sound · Computer Science 2024-10-01 Jingyi Xu , Hieu Le , Zhixin Shu , Yang Wang , Yi-Hsuan Tsai , Dimitris Samaras

Accurately detecting emotions in conversation is a necessary yet challenging task due to the complexity of emotions and dynamics in dialogues. The emotional state of a speaker can be influenced by many different factors, such as…

Computation and Language · Computer Science 2023-02-07 Jiachen Luo , Huy Phan , Joshua Reiss

In human-computer interaction (HCI), Speech Emotion Recognition (SER) is a key technology for understanding human intentions and emotions. Traditional SER methods struggle to effectively capture the long-term temporal correla-tions and…

Audio and Speech Processing · Electrical Eng. & Systems 2024-07-18 Xincheng Wang , Liejun Wang , Yinfeng Yu , Xinxin Jiao

There is a mismatch between psychological and computational studies on emotions. Psychological research aims at explaining and documenting internal mechanisms of these phenomena, while computational work often simplifies them into labels.…

Computation and Language · Computer Science 2026-02-03 Enrica Troiano , Sofie Labat , Marco Antonio Stranisci , Viviana Patti , Rossana Damiano , Roman Klinger

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

Current approaches to empathetic response generation view the set of emotions expressed in the input text as a flat structure, where all the emotions are treated uniformly. We argue that empathetic responses often mimic the emotion of the…

Computation and Language · Computer Science 2020-10-06 Navonil Majumder , Pengfei Hong , Shanshan Peng , Jiankun Lu , Deepanway Ghosal , Alexander Gelbukh , Rada Mihalcea , Soujanya Poria

We introduce Affective Visual Dialog, an emotion explanation and reasoning task as a testbed for research on understanding the formation of emotions in visually grounded conversations. The task involves three skills: (1) Dialog-based…

Computation and Language · Computer Science 2025-01-03 Kilichbek Haydarov , Xiaoqian Shen , Avinash Madasu , Mahmoud Salem , Li-Jia Li , Gamaleldin Elsayed , Mohamed Elhoseiny

Traditional neural language models tend to generate generic replies with poor logic and no emotion. In this paper, a syntactically constrained bidirectional-asynchronous approach for emotional conversation generation (E-SCBA) is proposed to…

Computation and Language · Computer Science 2018-08-28 Jingyuan Li , Xiao Sun

Response diversity has become an important criterion for evaluating the quality of open-domain dialogue generation models. However, current evaluation metrics for response diversity often fail to capture the semantic diversity of generated…

Computation and Language · Computer Science 2022-10-25 Seungju Han , Beomsu Kim , Buru Chang

Task-oriented dialogue generation is challenging since the underlying knowledge is often dynamic and effectively incorporating knowledge into the learning process is hard. It is particularly challenging to generate both human-like and…

Computation and Language · Computer Science 2022-04-21 Md Rashad Al Hasan Rony , Ricardo Usbeck , Jens Lehmann

Emotion detection in conversations is a necessary step for a number of applications, including opinion mining over chat history, social media threads, debates, argumentation mining, understanding consumer feedback in live conversations,…

Computation and Language · Computer Science 2019-05-28 Navonil Majumder , Soujanya Poria , Devamanyu Hazarika , Rada Mihalcea , Alexander Gelbukh , Erik Cambria

Dialogue generation has been successfully learned from scratch by neural networks, but tends to produce the same general response, e.g., "what are you talking about?", in many conversations. To reduce this homogeneity, external knowledge…

Computation and Language · Computer Science 2021-04-07 Yi-Lin Tuan , Wei Wei , William Yang Wang

Generating emotionally appropriate responses in conversations with large language models presents a significant challenge due to the complexities of human emotions and cognitive processes, which remain largely underexplored in their…

Computation and Language · Computer Science 2024-10-21 June M. Liu , He Cao , Renliang Sun , Rui Wang , Yu Li , Jiaxing Zhang

Knowledge of users' emotion states helps improve human-computer interaction. In this work, we presented EmoNet, an emotion detector of Chinese daily dialogues based on deep convolutional neural networks. In order to maintain the original…

Computation and Language · Computer Science 2017-10-04 Jialiang Zhao , Qi Gao

Enabling empathetic behavior in Arabic dialogue agents is an important aspect of building human-like conversational models. While Arabic Natural Language Processing has seen significant advances in Natural Language Understanding (NLU) with…

Computation and Language · Computer Science 2021-03-09 Tarek Naous , Wissam Antoun , Reem A. Mahmoud , Hazem Hajj

Emotion recognition and generation have emerged as crucial topics in Artificial Intelligence research, playing a significant role in enhancing human-computer interaction within healthcare, customer service, and other fields. Although…

Machine Learning · Computer Science 2025-02-12 Rebecca Mobbs , Dimitrios Makris , Vasileios Argyriou

In this paper, a novel Generation-Evaluation framework is developed for multi-turn conversations with the objective of letting both participants know more about each other. For the sake of rational knowledge utilization and coherent…

Computation and Language · Computer Science 2019-06-04 Siqi Bao , Huang He , Fan Wang , Rongzhong Lian , Hua Wu