Related papers: Meeting Decision Tracker: Making Meeting Minutes w…
Open-domain human-computer conversation has been attracting increasing attention over the past few years. However, there does not exist a standard automatic evaluation metric for open-domain dialog systems; researchers usually resort to…
The traditional Dialogue State Tracking (DST) problem aims to track user preferences and intents in user-agent conversations. While sufficient for task-oriented dialogue systems supporting narrow domain applications, the advent of Large…
Meetings are a key component of human collaboration. As increasing numbers of meetings are recorded and transcribed, meeting summaries have become essential to remind those who may or may not have attended the meetings about the key…
We propose a modular pipeline for the single-channel separation, recognition, and diarization of meeting-style recordings and evaluate it on the Libri-CSS dataset. Using a Continuous Speech Separation (CSS) system with a TF-GridNet…
Summarization is a challenging problem, and even more challenging is to manually create, correct, and evaluate the summaries. The severity of the problem grows when the inputs are multi-party dialogues in a meeting setup. To facilitate the…
Existing conversational systems are mostly agent-centric, which assumes the user utterances would closely follow the system ontology (for NLU or dialogue state tracking). However, in real-world scenarios, it is highly desirable that the…
There are several dialog frameworks which allow manual specification of intents and rule based dialog flow. The rule based framework provides good control to dialog designers at the expense of being more time consuming and laborious. The…
Computing devices have recently become capable of interacting with their end users via natural language. However, they can only operate within a limited "supported" domain of discourse and fail drastically when faced with an out-of-domain…
Document-level event extraction aims to recognize event information from a whole piece of article. Existing methods are not effective due to two challenges of this task: a) the target event arguments are scattered across sentences; b) the…
A frequent pattern in customer care conversations is the agents responding with appropriate webpage URLs that address users' needs. We study the task of predicting the documents that customer care agents can use to facilitate users' needs.…
Runtime verification (RV) consists in dynamically verifying that the event traces generated by single runs of a system under scrutiny (SUS) are compliant with the formal specification of its expected properties. RML (Runtime Monitoring…
Query-focused meeting summarization (QFMS) aims to generate summaries from meeting transcripts in response to a given query. Previous works typically concatenate the query with meeting transcripts and implicitly model the query relevance…
Recent research has made impressive progress in single-turn dialogue modelling. In the multi-turn setting, however, current models are still far from satisfactory. One major challenge is the frequently occurred coreference and information…
Generating word (tag) clouds is a powerful data visualization technique that allows people to get easily acquainted with the content of a large collection of textual documents and identify their subject domains for a matter of seconds,…
We consider a new perspective on dialog state tracking (DST), the task of estimating a user's goal through the course of a dialog. By formulating DST as a semantic parsing task over hierarchical representations, we can incorporate semantic…
Elicitation diary studies, a type of qualitative, longitudinal research method, involve participants to self-report aspects of events of interest at their occurrences as memory cues for providing details and insights during post-study…
Our focus lies in developing an online speaker diarisation framework which demonstrates robust performance across diverse domains. In online speaker diarisation, outputs generated in real-time are irreversible, and a few misjudgements in…
Scheduling dialogs, during which people negotiate the times of appointments, are common in everyday life. This paper reports the results of an in-depth empirical investigation of resolving explicit temporal references in scheduling dialogs.…
Dialogue State Tracking (DST) is a key part of task-oriented dialogue systems, identifying important information in conversations. However, its accuracy drops significantly in spoken dialogue environments due to named entity errors from…
The use of conversational assistants to search for information is becoming increasingly more popular among the general public, pushing the research towards more advanced and sophisticated techniques. In the last few years, in particular,…