Related papers: Meeting Decision Tracker: Making Meeting Minutes w…
We present a methodology to systematically test conversational recommender systems with regards to conversational breakdowns. It involves examining conversations generated between the system and simulated users for a set of pre-defined…
Multi-turn conversation understanding is a major challenge for building intelligent dialogue systems. This work focuses on retrieval-based response matching for multi-turn conversation whose related work simply concatenates the conversation…
The purpose of this paper is to present a method for automatic classification of dialogue utterances and the results of applying that method to a corpus. Superficial features of a set of training utterances (which we will call cues) are…
The increased prevalence of online meetings has significantly enhanced the practicality of a model that can automatically generate the summary of a given meeting. This paper introduces a novel and effective approach to automate the…
Document interpretation and dialog understanding are the two major challenges for conversational machine reading. In this work, we propose Discern, a discourse-aware entailment reasoning network to strengthen the connection and enhance the…
Automatically detecting discourse segments is an important preliminary step towards full discourse parsing. Previous research on discourse segmentation have relied on the assumption that elementary discourse units (EDUs) in a document…
Much research has studied foundations for correct and reliable communication-centric systems. A salient approach to correctness uses session types to enforce structured communications; a recent approach to reliability uses reversible…
In a conversational context, a user expresses her multi-faceted information need as a sequence of natural-language questions, i.e., utterances. Starting from a given topic, the conversation evolves through user utterances and system…
Since the first speech recognition systems were built more than 30 years ago, improvement in voice technology has enabled applications such as smart assistants and automated customer support. However, conversation intelligence of the future…
Developer discussions range from in-person hallway chats to comment chains on bug reports. Being able to identify discussions that touch on software design would be helpful in documentation and refactoring software. Design mining is the…
Discovering a lexicon from unlabeled audio is a longstanding challenge for zero-resource speech processing. One approach is to search for frequently occurring patterns in speech. We revisit this idea with DUSTED: Discrete Unit Spoken-TErm…
In an end-to-end dialog system, the aim of dialog state tracking is to accurately estimate a compact representation of the current dialog status from a sequence of noisy observations produced by the speech recognition and the natural…
Recent advances in AudioLLMs have enabled spoken dialogue systems to move beyond turn-based interaction toward real-time full-duplex communication, where the agent must decide when to speak, yield, or interrupt while the user is still…
Query-focused meeting summarization(QFMS) aims to generate a specific summary for the given query according to the meeting transcripts. Due to the conflict between long meetings and limited input size, previous works mainly adopt…
Topic modeling analyzes documents to learn meaningful patterns of words. For documents collected in sequence, dynamic topic models capture how these patterns vary over time. We develop the dynamic embedded topic model (D-ETM), a generative…
Event processing will play an increasingly important role in constructing enterprise applications that can immediately react to business critical events. Various technologies have been proposed in recent years, such as event processing,…
The conversation scenario is one of the most important and most challenging scenarios for speech processing technologies because people in conversation respond to each other in a casual style. Detecting the speech activities of each person…
This paper presents a hybrid dialog state tracker that combines a rule based and a machine learning based approach to belief state tracking. Therefore, we call it a hybrid tracker. The machine learning in our tracker is realized by a Long…
As the number of recorded meetings increases, it becomes increasingly important to utilize summarization technology to create useful summaries of these recordings. However, there is a crucial lack of annotated meeting corpora for developing…
Utterance interpretation is one of the main functions of a dialogue manager, which is the key component of a dialogue system. We propose the action state update approach (ASU) for utterance interpretation, featuring a statistically trained…