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Document interpretation and dialog understanding are the two major challenges for conversational machine reading. In this work, we propose Discern, a discourse-aware entailment reasoning network to strengthen the connection and enhance the…

Computation and Language · Computer Science 2020-10-19 Yifan Gao , Chien-Sheng Wu , Jingjing Li , Shafiq Joty , Steven C. H. Hoi , Caiming Xiong , Irwin King , Michael R. Lyu

Dialogue related Machine Reading Comprehension requires language models to effectively decouple and model multi-turn dialogue passages. As a dialogue development goes after the intentions of participants, its topic may not keep constant…

Computation and Language · Computer Science 2023-09-19 Xinbei Ma , Yi Xu , Hai Zhao , Zhuosheng Zhang

Task-oriented dialog(TOD) aims to assist users in achieving specific goals through multi-turn conversation. Recently, good results have been obtained based on large pre-trained models. However, the labeled-data scarcity hinders the…

Computation and Language · Computer Science 2022-12-26 Zhitong Yang , Xing Ma , Anqi Liu , Zheyu Zhang

We present TruthBot, an all-in-one multilingual conversational chatbot designed for seeking truth (trustworthy and verified information) on specific topics. It helps users to obtain information specific to certain topics, fact-check…

Social and Information Networks · Computer Science 2021-02-02 Ankur Gupta , Yash Varun , Prarthana Das , Nithya Muttineni , Parth Srivastava , Hamim Zafar , Tanmoy Chakraborty , Swaprava Nath

State of the art models in intent induction require annotated datasets. However, annotating dialogues is time-consuming, laborious and expensive. In this work, we propose a completely unsupervised framework for intent induction within a…

Computation and Language · Computer Science 2023-07-31 Rita Costa , Bruno Martins , Sérgio Viana , Luisa Coheur

Proposal of large-scale datasets has facilitated research on deep neural models for news summarization. Deep learning can also be potentially useful for spoken dialogue summarization, which can benefit a range of real-life scenarios…

Computation and Language · Computer Science 2021-06-17 Yulong Chen , Yang Liu , Liang Chen , Yue Zhang

We propose a new method to detect when users express the intent to leave a service, also known as churn. While previous work focuses solely on social media, we show that this intent can be detected in chatbot conversations. As companies…

Computation and Language · Computer Science 2018-08-28 Christian Abbet , Meryem M'hamdi , Athanasios Giannakopoulos , Robert West , Andreea Hossmann , Michael Baeriswyl , Claudiu Musat

The rapidly growing market demand for automatic dialogue agents capable of goal-oriented behavior has caused many tech-industry leaders to invest considerable efforts into task-oriented dialog systems. The success of these systems is highly…

Computation and Language · Computer Science 2022-10-25 Ella Rabinovich , Matan Vetzler , David Boaz , Vineet Kumar , Gaurav Pandey , Ateret Anaby-Tavor

Human-like chatbots necessitate the use of commonsense reasoning in order to effectively comprehend and respond to implicit information present within conversations. Achieving such coherence and informativeness in responses, however, is a…

Computation and Language · Computer Science 2023-10-24 Hyungjoo Chae , Yongho Song , Kai Tzu-iunn Ong , Taeyoon Kwon , Minjin Kim , Youngjae Yu , Dongha Lee , Dongyeop Kang , Jinyoung Yeo

Intelligent virtual assistants are currently designed to perform tasks or services explicitly mentioned by users, so multiple related domains or tasks need to be performed one by one through a long conversation with many explicit intents.…

Computation and Language · Computer Science 2023-06-07 Hui-Chi Kuo , Yun-Nung Chen

Multimodal chatbots have become one of the major topics for dialogue systems in both research community and industry. Recently, researchers have shed light on the multimodality of responses as well as dialogue contexts. This work explores…

Computation and Language · Computer Science 2026-05-05 Seongbo Jang , Seonghyeon Lee , Dongha Lee , Hwanjo Yu

Multi-intent Spoken Language Understanding has great potential for widespread implementation. Jointly modeling Intent Detection and Slot Filling in it provides a channel to exploit the correlation between intents and slots. However, current…

Computation and Language · Computer Science 2022-10-10 Feifan Song , Lianzhe Huang , Houfeng Wang

Large language models (LLMs) have showcased remarkable capabilities in conversational AI, enabling open-domain responses in chat-bots, as well as advanced processing of conversations like summarization, intent classification, and insights…

Computation and Language · Computer Science 2025-03-24 Reem Gody , Mohamed Abdelghaffar , Mohammed Jabreel , Ahmed Tawfik

Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

Automatically detecting discourse segments is an important preliminary step towards full discourse parsing. Previous research on discourse segmentation have relied on the assumption that elementary discourse units (EDUs) in a document…

Computation and Language · Computer Science 2010-03-30 Stergos Afantenos , Pascal Denis , Philippe Muller , Laurence Danlos

Detecting and identifying user intent from text, both written and spoken, plays an important role in modelling and understand dialogs. Existing research for intent discovery model it as a classification task with a predefined set of known…

Information Retrieval · Computer Science 2019-04-19 Nikhita Vedula , Nedim Lipka , Pranav Maneriker , Srinivasan Parthasarathy

Conversational context understanding aims to recognize the real intention of user from the conversation history, which is critical for building the dialogue system. However, the multi-turn conversation understanding in open domain is still…

Computation and Language · Computer Science 2020-04-14 Shuangyong Song , Chao Wang , Qianqian Xie , Xinxing Zu , Huan Chen , Haiqing Chen

Existing visual perception systems focus on region-level segmentation in single-turn dialogues, relying on complex and explicit query instructions. Such systems cannot reason at the pixel level and comprehend dynamic user intent that…

Computer Vision and Pattern Recognition · Computer Science 2025-02-14 Dexian Cai , Xiaocui Yang , Yongkang Liu , Daling Wang , Shi Feng , Yifei Zhang , Soujanya Poria

User queries for a real-world dialog system may sometimes fall outside the scope of the system's capabilities, but appropriate system responses will enable smooth processing throughout the human-computer interaction. This paper is concerned…

Computation and Language · Computer Science 2021-12-15 Pengfei Liu , Kun Li , Helen Meng