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Recent advances in conversational AI have demonstrated impressive capabilities in single-turn responses, yet multi-turn dialogues remain challenging for even the most sophisticated language models. Current dialogue datasets are limited in…

Computation and Language · Computer Science 2025-05-27 Alkis Koudounas , Moreno La Quatra , Elena Baralis

Recent research in dialogue systems and corpora has focused on two main categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems help users accomplish specific tasks, while open-domain systems aim to create…

Computation and Language · Computer Science 2024-04-30 Wen-Yu Chang , Yun-Nung Chen

Human conversations are complicated and building a human-like dialogue agent is an extremely challenging task. With the rapid development of deep learning techniques, data-driven models become more and more prevalent which need a huge…

Computation and Language · Computer Science 2020-03-25 Meng Chen , Ruixue Liu , Lei Shen , Shaozu Yuan , Jingyan Zhou , Youzheng Wu , Xiaodong He , Bowen Zhou

Building a socially intelligent agent involves many challenges, one of which is to teach the agent to speak guided by its value like a human. However, value-driven chatbots are still understudied in the area of dialogue systems. Most…

Computation and Language · Computer Science 2022-07-25 Liang Qiu , Yizhou Zhao , Jinchao Li , Pan Lu , Baolin Peng , Jianfeng Gao , Song-Chun Zhu

Responding with multi-modal content has been recognized as an essential capability for an intelligent conversational agent. In this paper, we introduce the MMDialog dataset to better facilitate multi-modal conversation. MMDialog is composed…

Computation and Language · Computer Science 2022-12-22 Jiazhan Feng , Qingfeng Sun , Can Xu , Pu Zhao , Yaming Yang , Chongyang Tao , Dongyan Zhao , Qingwei Lin

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on…

Computation and Language · Computer Science 2022-03-31 Jinjie Ni , Tom Young , Vlad Pandelea , Fuzhao Xue , Erik Cambria

A significant barrier to progress in data-driven approaches to building dialog systems is the lack of high quality, goal-oriented conversational data. To help satisfy this elementary requirement, we introduce the initial release of the…

Conversational search has evolved as a new information retrieval paradigm, marking a shift from traditional search systems towards interactive dialogues with intelligent search agents. This change especially affects exploratory…

Computation and Language · Computer Science 2023-02-28 Phillip Schneider , Anum Afzal , Juraj Vladika , Daniel Braun , Florian Matthes

Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

The field of conversational information seeking, which is rapidly gaining interest in both academia and industry, is changing how we interact with search engines through natural language interactions. Existing datasets and methods are…

Information Retrieval · Computer Science 2024-05-13 Chris Samarinas , Hamed Zamani

Understanding and characterizing how people interact in information-seeking conversations is crucial in developing conversational search systems. In this paper, we introduce a new dataset designed for this purpose and use it to analyze…

Information Retrieval · Computer Science 2018-04-25 Chen Qu , Liu Yang , W. Bruce Croft , Johanne R. Trippas , Yongfeng Zhang , Minghui Qiu

We first propose a new task named Dialogue Description (Dial2Desc). Unlike other existing dialogue summarization tasks such as meeting summarization, we do not maintain the natural flow of a conversation but describe an object or an action…

Computation and Language · Computer Science 2018-11-02 Haojie Pan , Junpei Zhou , Zhou Zhao , Yan Liu , Deng Cai , Min Yang

Conversational search is a relatively young area of research that aims at automating an information-seeking dialogue. In this paper we help to position it with respect to other research areas within conversational Artificial Intelligence…

Information Retrieval · Computer Science 2021-06-09 Svitlana Vakulenko , Evangelos Kanoulas , Maarten de Rijke

Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…

Computation and Language · Computer Science 2024-06-18 Sahisnu Mazumder , Bing Liu

Document layout analysis usually relies on computer vision models to understand documents while ignoring textual information that is vital to capture. Meanwhile, high quality labeled datasets with both visual and textual information are…

Computation and Language · Computer Science 2020-11-12 Minghao Li , Yiheng Xu , Lei Cui , Shaohan Huang , Furu Wei , Zhoujun Li , Ming Zhou

With the development of the Internet, more and more people get accustomed to online shopping. When communicating with customer service, users may express their requirements by means of text, images, and videos, which precipitates the need…

Computation and Language · Computer Science 2021-09-28 Nan Zhao , Haoran Li , Youzheng Wu , Xiaodong He , Bowen Zhou

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

Non-task oriented dialogue systems have achieved great success in recent years due to largely accessible conversation data and the development of deep learning techniques. Given a context, current systems are able to yield a relevant and…

Computation and Language · Computer Science 2020-04-10 Leyang Cui , Yu Wu , Shujie Liu , Yue Zhang , Ming Zhou

Modern machine learning relies on datasets to develop and validate research ideas. Given the growth of publicly available data, finding the right dataset to use is increasingly difficult. Any research question imposes explicit and implicit…

Information Retrieval · Computer Science 2023-06-08 Vijay Viswanathan , Luyu Gao , Tongshuang Wu , Pengfei Liu , Graham Neubig

In the field of natural language processing, open-domain chatbots have emerged as an important research topic. However, a major limitation of existing open-domain chatbot research is its singular focus on short single-session dialogue,…

Computation and Language · Computer Science 2023-10-23 Jihyoung Jang , Minseong Boo , Hyounghun Kim