Related papers: Automated Content Moderation Increases Adherence t…
Online social media has become increasingly popular in recent years due to its ease of access and ability to connect with others. One of social media's main draws is its anonymity, allowing users to share their thoughts and opinions without…
Since September 2023, the Digital Services Act (DSA) obliges large online platforms to submit detailed data on each moderation action they take within the European Union (EU) to the DSA Transparency Database. From its inception, this…
Hate speech remains a persistent and unresolved challenge in online platforms. Content moderators, working on the front lines to review user-generated content and shield viewers from hate speech, often find themselves unprotected from the…
Developing a strong community requires empowered leadership capable of overcoming governance challenges. New online platforms have given users opportunities to practice governance through content moderation roles. The over 2.8 million…
Online social media enables mass-level, transparent, and democratized discussion on numerous socio-political issues. Due to such openness, these platforms often endure manipulation and misinformation - leading to negative impacts. To…
The ability of Natural Language Processing (NLP) methods to categorize text into multiple classes has motivated their use in online content moderation tasks, such as hate speech and fake news detection. However, there is limited…
Facebook and Twitter recently announced community-based review platforms to address misinformation. We provide an overview of the potential affordances of such community-based approaches to content moderation based on past research and…
AI-based social media platforms has already transformed the nature of economic and social interaction. AI enables the massive scale and highly personalized nature of online information sharing that we now take for granted. Extensive…
This study examines the failures and possibilities of contemporary social media governance through the lived experiences of various content moderation professionals. Drawing on participatory design workshops with 33 practitioners in both…
This study evaluates the effectiveness of ChatGPT, an advanced AI model for natural language processing, in identifying targeting and inappropriate language in online comments. With the increasing challenge of moderating vast volumes of…
With peak content moderation seemingly behind us, this paper revisits its punitive side. But instead of focusing on who is being (disproportionately) moderated, it focuses on the punishment itself and explores the question of how content…
Online platforms have sanctioned individuals and communities associated with fringe movements linked to hate speech, violence, and terrorism, but can these sanctions contribute to the abandonment of these movements? Here, we investigate…
On-line communities offer a great opportunity to investigate human dynamics, because much information about individuals is registered in databases. In this paper, based on data statistics of online comments on Blog posts, we first present…
Social media platforms have become critical spaces for discussing mental health concerns, including eating disorders. While these platforms can provide valuable support networks, they may also amplify harmful content that glorifies…
Online platforms are seeing increasing amounts of AI-generated content -- text and other forms of media that are made or co-created with generative AI. This trend suggests platforms may need to establish governance frameworks, including…
To reduce the spread of misinformation, social media platforms may take enforcement actions against offending content, such as adding informational warning labels, reducing distribution, or removing content entirely. However, both their…
Quantifying regularities in behavioral dynamics is of crucial interest for understanding collective social events such as panics or political revolutions. With the widespread use of digital communication media it has become possible to…
Online news outlets are grappling with the moderation of user-generated content within their comment section. We present a recommender system based on ranking class probabilities to support and empower the moderator in choosing featured…
With surge in online platforms, there has been an upsurge in the user engagement on these platforms via comments and reactions. A large portion of such textual comments are abusive, rude and offensive to the audience. With machine learning…
Now-a-days, derogatory comments are often made by one another, not only in offline environment but also immensely in online environments like social networking websites and online communities. So, an Identification combined with Prevention…