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Recent technological advances have made it possible to build real-time, interactive spoken dialogue systems for a wide variety of applications. However, when users do not respect the limitations of such systems, performance typically…
In this paper we describe our entry for the VoiceMOS Challenge 2022 for both the main and out-of-domain (OOD) track of the competition. Our system is based on finetuning pre-trained self-supervised waveform prediction models, while…
The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…
We develop a task-oriented spoken dialogue system (SDS) that regulates emotional speech based on contextual cues to enable more empathetic news conversations. Despite advancements in emotional text-to-speech (TTS) techniques, task-oriented…
The concept of a Human-AI team has gained increasing attention in recent years. For effective collaboration between humans and AI teammates, proactivity is crucial for close coordination and effective communication. However, the design of…
An important aspect of developing conversational agents is to give a bot the ability to improve through communicating with humans and to learn from the mistakes that it makes. Most research has focused on learning from fixed training sets…
We developed a machine learning approach that quantifies multiple aspects of the success or values in Customer Service contacts, at anytime during the interaction. Specifically, the value/reward function regarding to the turn-level…
Turn-taking is a crucial aspect of human-robot interaction, directly influencing conversational fluidity and user engagement. While previous research has explored turn-taking models in controlled environments, their robustness in real-world…
Empathy is essential for fostering natural interactions in spoken dialogue systems, as it enables machines to recognize the emotional tone of human speech and deliver empathetic responses. Recent research has made significant progress in…
Human acceptance of social robots is greatly effected by empathy and perceived understanding. This necessitates accurate and flexible responses to various input data from the user. While systems such as this can become increasingly complex…
Humans are easily conscious of small differences in an android robot's (AR's) behaviors and utterances, resulting in treating the AR as not-human, while ARs treat us as humans. Thus, there exists asymmetric communication between ARs and…
This study focuses on emotion-sensitive spoken dialogue in human-machine speech interaction. With the advancement of Large Language Models (LLMs), dialogue systems can handle multimodal data, including audio. Recent models have enhanced the…
Open-domain social dialogue is one of the long-standing goals of Artificial Intelligence. This year, the Amazon Alexa Prize challenge was announced for the first time, where real customers get to rate systems developed by leading…
As social robots see increasing deployment within the general public, improving the interaction with those robots is essential. Spoken language offers an intuitive interface for the human-robot interaction (HRI), with dialogue management…
With the increasing prevalence and diversity of robots interacting in the real world, there is need for flexible, on-the-fly planning and cooperation. Large Language Models are starting to be explored in a multimodal setup for…
Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…
The proposed symposium focuses understanding, modeling, and improving the efficacy of (a) communicating proficiency from human to robot and (b) communicating intent from a human to a robot. For example, how should a robot convey predicted…
In a rapidly evolving digital landscape autonomous tools and robots are becoming commonplace. Recognizing the significance of this development, this paper explores the integration of Large Language Models (LLMs) like Generative pre-trained…
The applicability of common sentiment analysis models to open domain human robot interaction is investigated within this paper. The models are used on a dataset specific to user interaction with the Alana system (a Alexa prize system) in…
We describe a multi-phased Wizard-of-Oz approach to collecting human-robot dialogue in a collaborative search and navigation task. The data is being used to train an initial automated robot dialogue system to support collaborative…