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Task-oriented dialogue (TOD) system is designed to accomplish user-defined tasks through dialogues. The TOD system has progressed towards end-to-end modeling by leveraging pre-trained large language models. Fine-tuning the pre-trained…

Computation and Language · Computer Science 2024-11-11 Dharmendra Prajapat , Durga Toshniwal

Most existing task-oriented dialog (TOD) systems track dialog states in terms of slots and values and use them to query a database to get relevant knowledge to generate responses. In real-life applications, user utterances are noisier, and…

Computation and Language · Computer Science 2023-05-23 Yucheng Cai , Hong Liu , Zhijian Ou , Yi Huang , Junlan Feng

Task-oriented dialog(TOD) aims to assist users in achieving specific goals through multi-turn conversation. Recently, good results have been obtained based on large pre-trained models. However, the labeled-data scarcity hinders the…

Computation and Language · Computer Science 2022-12-26 Zhitong Yang , Xing Ma , Anqi Liu , Zheyu Zhang

As the labeling cost for different modules in task-oriented dialog (ToD) systems is expensive, a major challenge is to train different modules with the least amount of labeled data. Recently, large-scale pre-trained language models, have…

Computation and Language · Computer Science 2021-08-31 Fei Mi , Wanhao Zhou , Fengyu Cai , Lingjing Kong , Minlie Huang , Boi Faltings

A challenge on Semi-Supervised and Reinforced Task-Oriented Dialog Systems, Co-located with EMNLP2022 SereTOD Workshop.

Computation and Language · Computer Science 2022-09-27 Zhijian Ou , Junlan Feng , Juanzi Li , Yakun Li , Hong Liu , Hao Peng , Yi Huang , Jiangjiang Zhao

Developing semi-supervised task-oriented dialog (TOD) systems by leveraging unlabeled dialog data has attracted increasing interests. For semi-supervised learning of latent state TOD models, variational learning is often used, but suffers…

Computation and Language · Computer Science 2022-07-26 Yucheng Cai , Hong Liu , Zhijian Ou , Yi Huang , Junlan Feng

Task-oriented dialogue (TOD) systems enable users to achieve their goals through natural language interactions. Traditionally, these systems have relied on turn-level manually annotated metadata, such as dialogue states and policy…

Computation and Language · Computer Science 2024-11-05 Adib Mosharrof , A. B. Siddique

Pre-trained models have proved to be powerful in enhancing task-oriented dialog systems. However, current pre-training methods mainly focus on enhancing dialog understanding and generation tasks while neglecting the exploitation of dialog…

Computation and Language · Computer Science 2022-03-30 Wanwei He , Yinpei Dai , Yinhe Zheng , Yuchuan Wu , Zheng Cao , Dermot Liu , Peng Jiang , Min Yang , Fei Huang , Luo Si , Jian Sun , Yongbin Li

Current task-oriented dialog (TOD) systems mostly manage structured knowledge (e.g. databases and tables) to guide the goal-oriented conversations. However, they fall short of handling dialogs which also involve unstructured knowledge (e.g.…

Computation and Language · Computer Science 2022-02-02 Silin Gao , Ryuichi Takanobu , Antoine Bosselut , Minlie Huang

Task-oriented dialogue (TOD) systems facilitate goal-driven interactions between users and machines. While recent advances in deep learning have improved the performance, TOD systems often struggle in low-resource scenarios with limited…

Computation and Language · Computer Science 2025-07-08 Quang-Vinh Nguyen , Quang-Chieu Nguyen , Hoang Pham , Khac-Hoai Nam Bui

Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…

Artificial Intelligence · Computer Science 2024-10-15 Ming Zhang , Caishuang Huang , Yilong Wu , Shichun Liu , Huiyuan Zheng , Yurui Dong , Yujiong Shen , Shihan Dou , Jun Zhao , Junjie Ye , Qi Zhang , Tao Gui , Xuanjing Huang

Recently, pre-training methods have shown remarkable success in task-oriented dialog (TOD) systems. However, most existing pre-trained models for TOD focus on either dialog understanding or dialog generation, but not both. In this paper, we…

Computation and Language · Computer Science 2022-09-15 Wanwei He , Yinpei Dai , Min Yang , Jian Sun , Fei Huang , Luo Si , Yongbin Li

Task-oriented dialogue systems have been plagued by the difficulties of obtaining large-scale and high-quality annotated conversations. Furthermore, most of the publicly available datasets only include written conversations, which are…

Computation and Language · Computer Science 2021-12-24 Xin Tian , Xinxian Huang , Dongfeng He , Yingzhan Lin , Siqi Bao , Huang He , Liankai Huang , Qiang Ju , Xiyuan Zhang , Jian Xie , Shuqi Sun , Fan Wang , Hua Wu , Haifeng Wang

Pre-trained conversation models (PCMs) have achieved promising progress in recent years. However, existing PCMs for Task-oriented dialog (TOD) are insufficient for capturing the sequential nature of the TOD-related tasks, as well as for…

Computation and Language · Computer Science 2023-10-03 Lucen Zhong , Hengtong Lu , Caixia Yuan , Xiaojie Wang , Jiashen Sun , Ke Zeng , Guanglu Wan

Pre-training methods with contrastive learning objectives have shown remarkable success in dialog understanding tasks. However, current contrastive learning solely considers the self-augmented dialog samples as positive samples and treats…

Computation and Language · Computer Science 2022-09-15 Wanwei He , Yinpei Dai , Binyuan Hui , Min Yang , Zheng Cao , Jianbo Dong , Fei Huang , Luo Si , Yongbin Li

Recently, the development of large language models (LLMs) has been significantly enhanced the question answering and dialogue generation, and makes them become increasingly popular in current practical scenarios. While unlike the general…

Computation and Language · Computer Science 2023-09-19 Zhiyuan Hu , Yue Feng , Yang Deng , Zekun Li , See-Kiong Ng , Anh Tuan Luu , Bryan Hooi

The recent development of language models has shown promising results by achieving state-of-the-art performance on various natural language tasks by fine-tuning pretrained models. In task-oriented dialogue (ToD) systems, language models can…

Computation and Language · Computer Science 2022-01-24 Vinsen Marselino Andreas , Genta Indra Winata , Ayu Purwarianti

Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…

Computation and Language · Computer Science 2022-10-17 Xin Tian , Yingzhan Lin , Mengfei Song , Siqi Bao , Fan Wang , Huang He , Shuqi Sun , Hua Wu

We present a knowledge-grounded dialog system developed for the ninth Dialog System Technology Challenge (DSTC9) Track 1 - Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access. We leverage transfer…

Computation and Language · Computer Science 2021-06-29 Weijie Zhang , Jiaoxuan Chen , Haipang Wu , Sanhui Wan , Gongfeng Li

Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…

Computation and Language · Computer Science 2022-05-12 Zhiyu Chen , Bing Liu , Seungwhan Moon , Chinnadhurai Sankar , Paul Crook , William Yang Wang
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