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Personalized chatbots focus on endowing chatbots with a consistent personality to behave like real users, give more informative responses, and further act as personal assistants. Existing personalized approaches tried to incorporate several…

Computation and Language · Computer Science 2021-09-03 Zhengyi Ma , Zhicheng Dou , Yutao Zhu , Hanxun Zhong , Ji-Rong Wen

We address the personalization of control systems, which is an attempt to adjust inherent safety and other essential control performance based on each user's personal preferences. A typical approach to personalization requires a substantial…

Human-Computer Interaction · Computer Science 2025-08-26 Yuya Miyaoka , Masaki Inoue , Tomotaka Nii

In this paper, we explore the problem of developing personalized chatbots. A personalized chatbot is designed as a digital chatting assistant for a user. The key characteristic of a personalized chatbot is that it should have a consistent…

Information Retrieval · Computer Science 2021-08-19 Hongjin Qian , Zhicheng Dou , Yutao Zhu , Yueyuan Ma , Ji-Rong Wen

Endowing dialogue systems with personas is essential to deliver more human-like conversations. However, this problem is still far from well explored due to the difficulties of both embodying personalities in natural languages and the…

Computation and Language · Computer Science 2019-11-13 Yinhe Zheng , Rongsheng Zhang , Xiaoxi Mao , Minlie Huang

This work explores how self-supervised learning can be universally used to discover speaker-specific features towards enabling personalized speech enhancement models. We specifically address the few-shot learning scenario where access to…

Audio and Speech Processing · Electrical Eng. & Systems 2022-08-11 Aswin Sivaraman , Minje Kim

Traditional control personalization requires users to understand optimization parameters and provide repetitive numerical feedback, creating significant barriers for non-expert users. To deal with this issue, we propose ChatMPC, a model…

Systems and Control · Electrical Eng. & Systems 2025-08-26 Yuya Miyaoka , Masaki Inoue , Jos'e M Maestre

In this paper we present the results of our experiments in training and deploying a self-supervised retrieval-based chatbot trained with contrastive learning for assisting customer support agents. In contrast to most existing research…

Computation and Language · Computer Science 2025-08-18 Kristen Moore , Shenjun Zhong , Zhen He , Torsten Rudolf , Nils Fisher , Brandon Victor , Neha Jindal

Personalized dialogue systems explore the problem of generating responses that are consistent with the user's personality, which has raised much attention in recent years. Existing personalized dialogue systems have tried to extract user…

Computation and Language · Computer Science 2022-04-19 Hanxun Zhong , Zhicheng Dou , Yutao Zhu , Hongjin Qian , Ji-Rong Wen

Personalized search plays a crucial role in improving user search experience owing to its ability to build user profiles based on historical behaviors. Previous studies have made great progress in extracting personal signals from the query…

Information Retrieval · Computer Science 2021-11-25 Yujia Zhou , Zhicheng Dou , Yutao Zhu , Ji-Rong Wen

The ubiquitous nature of chatbots and their interaction with users generate an enormous amount of data. Can we improve chatbots using this data? A self-feeding chatbot improves itself by asking natural language feedback when a user is…

Computation and Language · Computer Science 2020-10-16 Makesh Narsimhan Sreedhar , Kun Ni , Siva Reddy

Advances in neural modeling have achieved state-of-the-art (SOTA) results on public natural language processing (NLP) benchmarks, at times surpassing human performance. However, there is a gap between public benchmarks and real-world…

Computation and Language · Computer Science 2023-02-14 Asa Cooper Stickland , Sailik Sengupta , Jason Krone , Saab Mansour , He He

Turn-level user satisfaction is one of the most important performance metrics for conversational agents. It can be used to monitor the agent's performance and provide insights about defective user experiences. Moreover, a powerful…

Machine Learning · Computer Science 2021-04-13 Mohammad Kachuee , Hao Yuan , Young-Bum Kim , Sungjin Lee

There are individual differences in expressive behaviors driven by cultural norms and personality. This between-person variation can result in reduced emotion recognition performance. Therefore, personalization is an important step in…

Audio and Speech Processing · Electrical Eng. & Systems 2023-09-06 Minh Tran , Yufeng Yin , Mohammad Soleymani

Modern natural language processing (NLP) methods employ self-supervised pretraining objectives such as masked language modeling to boost the performance of various application tasks. These pretraining methods are frequently extended with…

Computation and Language · Computer Science 2021-02-26 Nils Rethmeier , Isabelle Augenstein

Existing multi-turn context-response matching methods mainly concentrate on obtaining multi-level and multi-dimension representations and better interactions between context utterances and response. However, in real-place conversation…

Computation and Language · Computer Science 2021-03-18 Juntao Li , Chang Liu , Chongyang Tao , Zhangming Chan , Dongyan Zhao , Min Zhang , Rui Yan

Self-supervision is one of the hallmarks of representation learning in the increasingly popular suite of foundation models including large language models such as BERT and GPT-3, but it has not been pursued in the context of multivariate…

Machine Learning · Computer Science 2024-02-05 Xiao Shou , Dharmashankar Subramanian , Debarun Bhattacharjya , Tian Gao , Kristin P. Bennet

To extract robust deep representations from long sequential modeling of speech data, we propose a self-supervised learning approach, namely Contrastive Separative Coding (CSC). Our key finding is to learn such representations by separating…

Audio and Speech Processing · Electrical Eng. & Systems 2021-03-02 Jun Wang , Max W. Y. Lam , Dan Su , Dong Yu

Although pre-trained sequence-to-sequence models have achieved great success in dialogue response generation, chatbots still suffer from generating inconsistent responses in real-world practice, especially in multi-turn settings. We argue…

Computation and Language · Computer Science 2022-03-08 Leyang Cui , Fandong Meng , Yijin Liu , Jie Zhou , Yue Zhang

Current works in the generation of personalized dialogue primarily contribute to the agent presenting a consistent personality and driving a more informative response. However, we found that the generated responses from most previous models…

Computation and Language · Computer Science 2022-08-23 Itsugun Cho , Dongyang Wang , Ryota Takahashi , Hiroaki Saito

Neural dialogue response generation has gained much popularity in recent years. Maximum Likelihood Estimation (MLE) objective is widely adopted in existing dialogue model learning. However, models trained with MLE objective function are…

Computation and Language · Computer Science 2020-10-14 Hengyi Cai , Hongshen Chen , Yonghao Song , Zhuoye Ding , Yongjun Bao , Weipeng Yan , Xiaofang Zhao
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