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Various studies have been conducted on human-supporting robot systems. These systems have been put to practical use over the years and are now seen in our daily lives. In particular, robots communicating smoothly with people are expected to…

In task-oriented dialogues with symbiotic robots, the robot usually takes the initiative in dialogue progression and topic selection. In such robot-driven dialogue, the user's sense of participation in the dialogue is reduced because the…

Robotics · Computer Science 2022-10-19 Makoto Kawamoto , Masaki Shuzo , Eisaku Maeda

This paper describes a dialogue system developed for the Dialogue Robot Competition 2023 that achieves topic control for trip planning by inserting text into prompts using the ChatGPT-API. We built a system that is capable of generating…

Human-Computer Interaction · Computer Science 2023-12-21 Miyama Tamotsu , Okada Shogo

We introduce our system developed for Dialogue Robot Competition 2023 (DRC2023). First, rule-based utterance selection and utterance generation using a large language model (LLM) are combined. We ensure the quality of system utterances…

Human-Computer Interaction · Computer Science 2023-12-22 Ryo Yanagimoto , Yunosuke Kubo , Miki Oshio , Mikio Nakano , Kenta Yamamoto , Kazunori Komatani

This paper describes our dialogue system submitted to Dialogue Robot Competition 2023. The system's task is to help a user at a travel agency decide on a plan for visiting two sightseeing spots in Kyoto City that satisfy the user. Our…

Computation and Language · Computer Science 2023-12-21 Hiroki Onozeki , Zhiyang Qi , Kazuma Akiyama , Ryutaro Asahara , Takumasa Kaneko , Michimasa Inaba

Some robots can interact with humans using natural language, and identify service requests through human-robot dialog. However, few robots are able to improve their language capabilities from this experience. In this paper, we develop a…

Robotics · Computer Science 2019-11-14 Saeid Amiri , Sujay Bajracharya , Cihangir Goktolga , Jesse Thomason , Shiqi Zhang

This paper describes a personality-adaptive multimodal dialogue system developed for the Dialogue Robot Competition 2022. To realize a dialogue system that adapts the dialogue strategy to individual users, it is necessary to consider the…

Human-Computer Interaction · Computer Science 2022-10-19 Tamotsu Miyama , Shogo Okada

The amount of dialogue history to include in a conversational agent is often underestimated and/or set in an empirical and thus possibly naive way. This suggests that principled investigations into optimal context windows are urgently…

Computation and Language · Computer Science 2018-12-04 Heriberto Cuayáhuitl , Seonghan Ryu , Donghyeon Lee , Jihie Kim

Conversational agents are exploding in popularity. However, much work remains in the area of non goal-oriented conversations, despite significant growth in research interest over recent years. To advance the state of the art in…

We developed a dialogue system for Dialogue Robot Competition 2022. Our system is composed of three parts. First part investigates participants' demographic information by rule-based interview. Second part recommends a point of interest…

Robotics · Computer Science 2022-10-14 Yuuki Tachioka

At the Dialogue Robot Competition 2023 (DRC2023), which was held to improve the capability of dialogue robots, our team developed a system that could build common ground and take more natural turns based on user utterance texts. Our system…

Computation and Language · Computer Science 2023-12-22 Ryu Hirai , Shinya Iizuka , Haruhisa Iseno , Ao Guo , Jingjing Jiang , Atsumoto Ohashi , Ryuichiro Higashinaka

In recent years, large language models (LLMs) have rapidly proliferated and have been utilized in various tasks, including research in dialogue systems. We aimed to construct a system that not only leverages the flexible conversational…

Computation and Language · Computer Science 2023-12-25 Katsumasa Yoshikawa , Takato Yamazaki , Masaya Ohagi , Tomoya Mizumoto , Keiya Sato

The article proposes a system for knowledge-based conversation designed for Social Robots and other conversational agents. The proposed system relies on an Ontology for the description of all concepts that may be relevant conversation…

Robotics · Computer Science 2022-08-23 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa

We developed a machine learning approach that quantifies multiple aspects of the success or values in Customer Service contacts, at anytime during the interaction. Specifically, the value/reward function regarding to the turn-level…

Computation and Language · Computer Science 2020-11-13 Ruofeng Wen

In this paper, we introduce a robotic agent specifically designed to analyze external environments and address participants' questions. The primary focus of this agent is to assist individuals using language-based interactions within…

Artificial Intelligence · Computer Science 2024-06-12 Haozheng Luo , Ruiyang Qin , Chenwei Xu , Guo Ye , Zening Luo

Dialog evaluation is a challenging problem, especially for non task-oriented dialogs where conversational success is not well-defined. We propose to evaluate dialog quality using topic-based metrics that describe the ability of a…

Computation and Language · Computer Science 2018-01-12 Fenfei Guo , Angeliki Metallinou , Chandra Khatri , Anirudh Raju , Anu Venkatesh , Ashwin Ram

The overall objective of 'social' dialogue systems is to support engaging, entertaining, and lengthy conversations on a wide variety of topics, including social chit-chat. Apart from raw dialogue data, user-provided ratings are the most…

Computation and Language · Computer Science 2018-11-05 Igor Shalyminov , Ondřej Dušek , Oliver Lemon

For an interactive agent, such as task-oriented spoken dialog systems or chatbots, measuring and adapting to Customer Satisfaction (CSAT) is critical in order to understand user perception of an agent's behavior and increase user engagement…

Audio and Speech Processing · Electrical Eng. & Systems 2020-08-31 Yelin Kim , Joshua Levy , Yang Liu

Automatic evaluation is beneficial for open-domain dialog system development. However, standard word-overlap metrics (BLEU, ROUGE) do not correlate well with human judgements of open-domain dialog systems. In this work we propose to use the…

Computation and Language · Computer Science 2022-02-18 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Today, as seen in smart speakers, spoken dialogue technology is rapidly advancing to enable human-like interaction. However, current dialogue systems cannot pay attention not only to the content of speech, but also to the way of speaking…

Robotics · Computer Science 2022-10-20 Koki Inoue , Shuichiro Ogake , Hayato Kawamura , Naoki Igo
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