Related papers: Challenges in Explanation Quality Evaluation

Reputation is crucial to enabling human or software agents to select among alternative providers. Although several effective reputation assessment methods exist, they typically distil reputation into a numerical representation, with no…

Explainable AI (XAI) methods are commonly evaluated with functional metrics such as correctness, which computationally estimate how accurately an explanation reflects the model's reasoning. Higher correctness is assumed to produce better…

Explaining how to get from A to B can be challenging. It requires mentally simulating what the listener will do based on what they are told. To capture this process, we propose a computational model that converts utterances into action…

Explainable AI (XAI) aims to improve user understanding and decisions when using AI models. However, despite innovations in XAI, recent user evaluations reveal that this goal remains elusive. Understanding human cognition can help explain…

The large size and complex decision mechanisms of state-of-the-art text classifiers make it difficult for humans to understand their predictions, leading to a potential lack of trust by the users. These issues have led to the adoption of…

Clarifying questions are an integral component of modern information retrieval systems, directly impacting user satisfaction and overall system performance. Poorly formulated questions can lead to user frustration and confusion, negatively…

Using personalized explanations to support recommendations has been shown to increase trust and perceived quality. However, to actually obtain better recommendations, there needs to be a means for users to modify the recommendation criteria…

Keyphrase extraction models are usually evaluated under different, not directly comparable, experimental setups. As a result, it remains unclear how well proposed models actually perform, and how they compare to each other. In this work, we…

AI systems have been known to amplify biases in real-world data. Explanations may help human-AI teams address these biases for fairer decision-making. Typically, explanations focus on salient input features. If a model is biased against…

Summarization evaluation remains an open research problem: current metrics such as ROUGE are known to be limited and to correlate poorly with human judgments. To alleviate this issue, recent work has proposed evaluation metrics which rely…

Recent years have seen a boom in interest in machine learning systems that can provide a human-understandable rationale for their predictions or decisions. However, exactly what kinds of explanation are truly human-interpretable remains…

Despite the increasing relevance of explainable AI, assessing the quality of explanations remains a challenging issue. Due to the high costs associated with human-subject experiments, various proxy metrics are often used to approximately…

Training a model with access to human explanations can improve data efficiency and model performance on in- and out-of-domain data. Adding to these empirical findings, similarity with the process of human learning makes learning from…

Explainable recommendation systems leverage transparent reasoning to foster user trust and improve decision-making processes. Current approaches typically decouple recommendation generation from explanation creation, violating causal…

Machine learning models in safety-critical settings like healthcare are often blackboxes: they contain a large number of parameters which are not transparent to users. Post-hoc explainability methods where a simple, human-interpretable…

Many audio processing tasks require perceptual assessment. However, the time and expense of obtaining ``gold standard'' human judgments limit the availability of such data. Most applications incorporate full reference or other…

A growing effort in NLP aims to build datasets of human explanations. However, the term explanation encompasses a broad range of notions, each with different properties and ramifications. Our goal is to provide an overview of diverse types…

Explainable artificial intelligence (XAI) methods have become increasingly important in the context of explainable intrusion detection systems (X-IDSs) for improving the interpretability and trustworthiness of X-IDSs. However, existing…

Inferring evaluation scores based on human judgments is invaluable compared to using current evaluation metrics which are not suitable for real-time applications e.g. post-editing. However, these judgments are much more expensive to collect…

Learning to Reject (LtR) frameworks allow ML models to abstain from uncertain predictions and promote user trust. However, since current LtR strategies focus solely on predictive performance, they completely neglect explanation quality.…