Related papers: Jointly Reinforced User Simulator and Task-oriente…
Building user simulators (USs) for reinforcement learning (RL) of task-oriented dialog systems (DSs) has gained more and more attention, which, however, still faces several fundamental challenges. First, it is unclear whether we can…
Recently, Transformer based pretrained language models (PLMs), such as GPT2 and T5, have been leveraged to build generative task-oriented dialog (TOD) systems. A drawback of existing PLM-based models is their non-Markov architectures across…
Task-oriented dialogue (TOD) system is designed to accomplish user-defined tasks through dialogues. The TOD system has progressed towards end-to-end modeling by leveraging pre-trained large language models. Fine-tuning the pre-trained…
Task-Oriented Dialogue (TOD) systems are drawing more and more attention in recent studies. Current methods focus on constructing pre-trained models or fine-tuning strategies while the evaluation of TOD is limited by a policy mismatch…
Pre-trained language models have been recently shown to benefit task-oriented dialogue (TOD) systems. Despite their success, existing methods often formulate this task as a cascaded generation problem which can lead to error accumulation…
Task-oriented dialogue systems have been plagued by the difficulties of obtaining large-scale and high-quality annotated conversations. Furthermore, most of the publicly available datasets only include written conversations, which are…
In current text-based task-oriented dialogue (TOD) systems, user emotion detection (ED) is often overlooked or is typically treated as a separate and independent task, requiring additional training. In contrast, our work demonstrates that…
User simulators (USs) are commonly used to train task-oriented dialogue systems (DSs) via reinforcement learning. The interactions often take place on semantic level for efficiency, but there is still a gap from semantic actions to natural…
Recently, reinforcement learning (RL) has been applied to task-oriented dialogue systems by using latent actions to solve shortcomings of supervised learning (SL). In this paper, we propose a multi-domain task-oriented dialogue system,…
Task-oriented dialog systems empower users to accomplish their goals by facilitating intuitive and expressive natural language interactions. State-of-the-art approaches in task-oriented dialog systems formulate the problem as a conditional…
One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…
Reinforcement learning (RL) is a powerful approach to enhance task-oriented dialogue (TOD) systems. However, existing RL methods tend to mainly focus on generation tasks, such as dialogue policy learning (DPL) or response generation (RG),…
The task-oriented spoken dialogue system (SDS) aims to assist a human user in accomplishing a specific task (e.g., hotel booking). The dialogue management is a core part of SDS. There are two main missions in dialogue management: dialogue…
This paper describes our submission for the End-to-end Multi-domain Task Completion Dialog shared task at the 9th Dialog System Technology Challenge (DSTC-9). Participants in the shared task build an end-to-end task completion dialog system…
Data scarcity is a long-standing and crucial challenge that hinders quick development of task-oriented dialogue systems across multiple domains: task-oriented dialogue models are expected to learn grammar, syntax, dialogue reasoning,…
Building end-to-end task bots and maintaining their integration with new functionalities using minimal human efforts is a long-standing challenge in dialog research. Recently large language models (LLMs) have demonstrated exceptional…
Task-oriented dialogue (TOD) systems have been widely used by mobile phone intelligent assistants to accomplish tasks such as calendar scheduling or hotel reservation. Current TOD systems usually focus on multi-turn text/speech interaction,…
In task-oriented dialogs (TOD), reinforcement learning (RL) algorithms train a model to directly optimize response for task-related metrics. However, RL needs to perform exploration, which can be time-consuming due to the slow…
Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…
Recently, two approaches, fine-tuning large pre-trained language models and variational training, have attracted significant interests, separately, for semi-supervised end-to-end task-oriented dialog (TOD) systems. In this paper, we propose…