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Multiple different responses are often plausible for a given open domain dialog context. Prior work has shown the importance of having multiple valid reference responses for meaningful and robust automated evaluations. In such cases, common…

Computation and Language · Computer Science 2021-06-08 Varun Gangal , Harsh Jhamtani , Eduard Hovy , Taylor Berg-Kirkpatrick

There is a surge in interest in the development of open-domain chatbots, driven by the recent advancements of large language models. The "openness" of the dialogue is expected to be maximized by providing minimal information to the users…

Computation and Language · Computer Science 2023-07-31 Gabriel Skantze , A. Seza Doğruöz

Autoregressive models used to generate responses in open-domain dialogue systems often struggle to take long-term context into account and to maintain consistency over a dialogue. Previous research in open-domain dialogue generation has…

Computation and Language · Computer Science 2023-04-18 Mehrdad Farahani , Richard Johansson

Dialogue state tracking (DST) aims at estimating the current dialogue state given all the preceding conversation. For multi-domain DST, the data sparsity problem is a major obstacle due to increased numbers of state candidates and dialogue…

Computation and Language · Computer Science 2020-10-08 Su Zhu , Jieyu Li , Lu Chen , Kai Yu

Every day we are surrounded by spoken dialog. This medium delivers rich diverse streams of information auditorily; however, systematically understanding dialog can often be non-trivial. Despite the pervasiveness of spoken dialog, automated…

Computation and Language · Computer Science 2021-08-24 Daniel Li , Thomas Chen , Albert Tung , Lydia Chilton

Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and…

Software Engineering · Computer Science 2020-06-04 Glaucia Melo , Edith Law , Paulo Alencar , Don Cowan

We address the task of sentence retrieval for open-ended dialogues. The goal is to retrieve sentences from a document corpus that contain information useful for generating the next turn in a given dialogue. Prior work on dialogue-based…

Information Retrieval · Computer Science 2022-05-25 Itay Harel , Hagai Taitelbaum , Idan Szpektor , Oren Kurland

This paper presents a novel application of large language models in user simulation for task-oriented dialog systems, specifically focusing on an in-context learning approach. By harnessing the power of these models, the proposed approach…

Computation and Language · Computer Science 2023-06-02 Silvia Terragni , Modestas Filipavicius , Nghia Khau , Bruna Guedes , André Manso , Roland Mathis

Dialogues are a predominant mode of communication for humans, and it is immensely helpful to have automatically generated summaries of them (e.g., to revise key points discussed in a meeting, to review conversations between customer agents…

An important task for the design of Question Answering systems is the selection of the sentence containing (or constituting) the answer from documents relevant to the asked question. Most previous work has only used the target sentence to…

Computation and Language · Computer Science 2020-06-03 Ivano Lauriola , Alessandro Moschitti

We propose SUMART, a method for summarizing and compressing the volume of verbose subtitle translations. SUMART is designed for understanding translated captions (e.g., interlingual conversations via subtitle translation or when watching…

Human-Computer Interaction · Computer Science 2025-04-15 Naoto Nishida , Jun Rekimoto

A system that could reliably identify and sum up the most important points of a conversation would be valuable in a wide variety of real-world contexts, from business meetings to medical consultations to customer service calls. Recent…

Computation and Language · Computer Science 2023-04-26 Virgile Rennard , Guokan Shang , Julie Hunter , Michalis Vazirgiannis

Many efforts have been made to construct dialog systems for different types of conversations, such as task-oriented dialog (TOD) and open-domain dialog (ODD). To better mimic human-level conversations that usually fuse various dialog modes,…

Computation and Language · Computer Science 2023-08-01 Miaoran Li , Baolin Peng , Michel Galley , Jianfeng Gao , Zhu Zhang

This paper propose to combine pretrained language models with the modular dialogue paradigm for open-domain dialogue modeling. Our method, semantic-enhanced finetuning, instantiates conversation understanding, planning, and response…

Computation and Language · Computer Science 2022-05-25 Yinhe Zheng , Yida Wang , Pei Ke , Zhenyu Yang , Minlie Huang

In spoken Task-Oriented Dialogue (TOD) systems, the choice of the semantic representation describing the users' requests is key to a smooth interaction. Indeed, the system uses this representation to reason over a database and its domain…

Artificial Intelligence · Computer Science 2024-06-21 Lucas Druart , Valentin Vielzeuf , Yannick Estève

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…

Computation and Language · Computer Science 2018-10-22 Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Angeliki Metanillou , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal

In the era of large language models, applying techniques such as Retrieval Augmented Generation can better address Open-Domain Question-Answering problems. Due to constraints including model sizes and computing resources, the length of…

Computation and Language · Computer Science 2024-12-24 Zhuo Chen , Xinyu Wang , Yong Jiang , Pengjun Xie , Fei Huang , Kewei Tu

Task-oriented dialogue systems have become overwhelmingly popular in recent researches. Dialogue understanding is widely used to comprehend users' intent, emotion and dialogue state in task-oriented dialogue systems. Most previous works on…

Computation and Language · Computer Science 2022-03-08 Nan Su , Yuchi Zhang , Chao Liu , Bingzhu Du , Yongliang Wang

Language Models (LMs) have revolutionized natural language processing, enabling high-quality text generation through prompting and in-context learning. However, models often struggle with long-context summarization due to positional biases,…

Computation and Language · Computer Science 2025-09-23 Neelabh Sinha

Dialogue summarization task involves summarizing long conversations while preserving the most salient information. Real-life dialogues often involve naturally occurring variations (e.g., repetitions, hesitations) and existing dialogue…

Computation and Language · Computer Science 2023-11-16 Ankita Gupta , Chulaka Gunasekara , Hui Wan , Jatin Ganhotra , Sachindra Joshi , Marina Danilevsky
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