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Related papers: SUMBot: Summarizing Context in Open-Domain Dialogu…

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Output length is critical to dialogue summarization systems. The dialogue summary length is determined by multiple factors, including dialogue complexity, summary objective, and personal preferences. In this work, we approach dialogue…

Computation and Language · Computer Science 2022-10-28 Bin Wang , Chen Zhang , Chengwei Wei , Haizhou Li

In the field of natural language processing, open-domain chatbots have emerged as an important research topic. However, a major limitation of existing open-domain chatbot research is its singular focus on short single-session dialogue,…

Computation and Language · Computer Science 2023-10-23 Jihyoung Jang , Minseong Boo , Hyounghun Kim

Context modeling has a pivotal role in open domain conversation. Existing works either use heuristic methods or jointly learn context modeling and response generation with an encoder-decoder framework. This paper proposes an explicit…

Computation and Language · Computer Science 2019-10-31 Kun Zhou , Kai Zhang , Yu Wu , Shujie Liu , Jingsong Yu

Large Language Models face significant challenges in maintaining coherent interactions over extended dialogues due to their limited contextual memory. This limitation often leads to fragmented exchanges and reduced relevance in responses,…

Machine Learning · Computer Science 2025-06-24 Haseeb Ullah Khan Shinwari , Muhammad Usama

The construction of open-domain dialogue systems requires high-quality dialogue datasets. The dialogue data admits a wide variety of responses for a given dialogue history, especially responses with different semantics. However, collecting…

Computation and Language · Computer Science 2022-11-01 Jiao Ou , Jinchao Zhang , Yang Feng , Jie Zhou

Dialogue summarization aims to condense the lengthy dialogue into a concise summary, and has recently achieved significant progress. However, the result of existing methods is still far from satisfactory. Previous works indicated that…

Computation and Language · Computer Science 2023-05-12 Yicheng Zou , Kaitao Song , Xu Tan , Zhongkai Fu , Qi Zhang , Dongsheng Li , Tao Gui

Making chatbots world aware in a conversation like a human is a crucial challenge, where the world may contain dynamic knowledge and spatiotemporal state. Several recent advances have tried to link the dialog system to a static knowledge…

Computation and Language · Computer Science 2022-09-07 Han Zhou , Xinchao Xu , Wenquan Wu , Zheng-Yu Niu , Hua Wu , Siqi Bao , Fan Wang , Haifeng Wang

Dialogue summarization has drawn much attention recently. Especially in the customer service domain, agents could use dialogue summaries to help boost their works by quickly knowing customer's issues and service progress. These applications…

Computation and Language · Computer Science 2021-09-07 Haitao Lin , Liqun Ma , Junnan Zhu , Lu Xiang , Yu Zhou , Jiajun Zhang , Chengqing Zong

Chat dialogues contain considerable useful information about a speaker's interests, preferences, and experiences.Thus, knowledge from open-domain chat dialogue can be used to personalize various systems and offer recommendations for…

Machine Learning · Computer Science 2024-02-08 Ryutaro Asahara , Masaki Takahashi , Chiho Iwahashi , Michimasa Inaba

Dialogue summarization is a challenging problem due to the informal and unstructured nature of conversational data. Recent advances in abstractive summarization have been focused on data-hungry neural models and adapting these models to a…

Computation and Language · Computer Science 2020-10-14 Prakhar Ganesh , Saket Dingliwal

Task-oriented dialogue systems aim to help users achieve their goals in specific domains. Recent neural dialogue systems use the entire dialogue history for abundant contextual information accumulated over multiple conversational turns.…

Computation and Language · Computer Science 2021-03-12 Hyunmin Jeon , Gary Geunbae Lee

Dialogue is an essential part of human communication and cooperation. Existing research mainly focuses on short dialogue scenarios in a one-on-one fashion. However, multi-person interactions in the real world, such as meetings or…

Computation and Language · Computer Science 2022-01-07 Ming Zhong , Yang Liu , Yichong Xu , Chenguang Zhu , Michael Zeng

Dialogue summarization comes with its own peculiar challenges as opposed to news or scientific articles summarization. In this work, we explore four different challenges of the task: handling and differentiating parts of the dialogue…

Computation and Language · Computer Science 2021-09-20 Muhammad Khalifa , Miguel Ballesteros , Kathleen McKeown

Large language models (LLMs) excel in abstractive summarization tasks, delivering fluent and pertinent summaries. Recent advancements have extended their capabilities to handle long-input contexts, exceeding 100k tokens. However, in…

Computation and Language · Computer Science 2024-11-15 Mathieu Ravaut , Aixin Sun , Nancy F. Chen , Shafiq Joty

Enabling open-domain dialogue systems to ask clarifying questions when appropriate is an important direction for improving the quality of the system response. Namely, for cases when a user request is not specific enough for a conversation…

Computation and Language · Computer Science 2021-09-14 Mohammad Aliannejadi , Julia Kiseleva , Aleksandr Chuklin , Jeffrey Dalton , Mikhail Burtsev

Recently, large language models (LLMs), such as GPT-4, stand out remarkable conversational abilities, enabling them to engage in dynamic and contextually relevant dialogues across a wide range of topics. However, given a long conversation,…

Computation and Language · Computer Science 2025-08-26 Qingyue Wang , Yanhe Fu , Yanan Cao , Shuai Wang , Zhiliang Tian , Liang Ding

Abstractive dialogue summarization is the task of capturing the highlights of a dialogue and rewriting them into a concise version. In this paper, we present a novel multi-speaker dialogue summarizer to demonstrate how large-scale…

Computation and Language · Computer Science 2020-10-21 Xiachong Feng , Xiaocheng Feng , Bing Qin , Ting Liu

Dialogue summarization aims to condense a given dialogue into a simple and focused summary text. Typically, both the roles' viewpoints and conversational topics change in the dialogue stream. Thus how to effectively handle the shifting…

Computation and Language · Computer Science 2023-01-31 Xinnian Liang , Shuangzhi Wu , Chenhao Cui , Jiaqi Bai , Chao Bian , Zhoujun Li

The predominant approach to open-domain dialog generation relies on end-to-end training of neural models on chat datasets. However, this approach provides little insight as to what these models learn (or do not learn) about engaging in…

Computation and Language · Computer Science 2020-08-04 Abdelrhman Saleh , Tovly Deutsch , Stephen Casper , Yonatan Belinkov , Stuart Shieber

While multi-party conversations are often less structured than monologues and documents, they are implicitly organized by semantic level correlations across the interactive turns, and dialogue discourse analysis can be applied to predict…

Computation and Language · Computer Science 2021-10-12 Zhengyuan Liu , Nancy F. Chen