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Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

Robust state tracking for task-oriented dialogue systems currently remains restricted to a few popular languages. This paper shows that given a large-scale dialogue data set in one language, we can automatically produce an effective…

Computation and Language · Computer Science 2023-02-21 Mehrad Moradshahi , Victoria Tsai , Giovanni Campagna , Monica S. Lam

Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

In multi-modal dialogue systems, it is important to allow the use of images as part of a multi-turn conversation. Training such dialogue systems generally requires a large-scale dataset consisting of multi-turn dialogues that involve…

Computation and Language · Computer Science 2021-07-20 Nyoungwoo Lee , Suwon Shin , Jaegul Choo , Ho-Jin Choi , Sung-Hyun Myaeng

As sharing images in an instant message is a crucial factor, there has been active research on learning an image-text multi-modal dialogue models. However, training a well-generalized multi-modal dialogue model remains challenging due to…

Computer Vision and Pattern Recognition · Computer Science 2024-04-01 Young-Jun Lee , Byungsoo Ko , Han-Gyu Kim , Jonghwan Hyeon , Ho-Jin Choi

Popular dialog datasets such as MultiWOZ are created by providing crowd workers an instruction, expressed in natural language, that describes the task to be accomplished. Crowd workers play the role of a user and an agent to generate…

Computation and Language · Computer Science 2021-10-22 Biswesh Mohapatra , Gaurav Pandey , Danish Contractor , Sachindra Joshi

Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally,…

Computation and Language · Computer Science 2026-05-29 Heydar Soudani , Roxana Petcu , Evangelos Kanoulas , Faegheh Hasibi

Learning with minimal data is one of the key challenges in the development of practical, production-ready goal-oriented dialogue systems. In a real-world enterprise setting where dialogue systems are developed rapidly and are expected to…

Computation and Language · Computer Science 2019-08-19 Igor Shalyminov , Sungjin Lee , Arash Eshghi , Oliver Lemon

Developing language model-based dialogue agents requires effective data to train models that can follow specific task logic. However, most existing data simulation methods focus on increasing diversity in language, topics, or dialogue acts…

Computation and Language · Computer Science 2025-03-04 Wanyu Du , Song Feng , James Gung , Lijia Sun , Yi Zhang , Saab Mansour , Yanjun Qi

Scarcity of training data for task-oriented dialogue systems is a well known problem that is usually tackled with costly and time-consuming manual data annotation. An alternative solution is to rely on automatic text generation which,…

Computation and Language · Computer Science 2019-11-12 Stéphane d'Ascoli , Alice Coucke , Francesco Caltagirone , Alexandre Caulier , Marc Lelarge

With the rapid development of large language models, researchers have created increasingly advanced spoken dialogue systems that can naturally converse with humans. However, these systems still struggle to handle the full complexity of…

Computation and Language · Computer Science 2025-01-03 Xize Cheng , Dongjie Fu , Xiaoda Yang , Minghui Fang , Ruofan Hu , Jingyu Lu , Bai Jionghao , Zehan Wang , Shengpeng Ji , Rongjie Huang , Linjun Li , Yu Chen , Tao Jin , Zhou Zhao

Learning from free-text human feedback is essential for dialog systems, but annotated data is scarce and usually covers only a small fraction of error types known in conversational AI. Instead of collecting and annotating new datasets from…

Computation and Language · Computer Science 2023-10-25 Dominic Petrak , Nafise Sadat Moosavi , Ye Tian , Nikolai Rozanov , Iryna Gurevych

Crowdsourced dialogue corpora are usually limited in scale and topic coverage due to the expensive cost of data curation. This would hinder the generalization of downstream dialogue models to open-domain topics. In this work, we leverage…

Computation and Language · Computer Science 2023-05-19 Chujie Zheng , Sahand Sabour , Jiaxin Wen , Zheng Zhang , Minlie Huang

Dialogue act annotations are important to improve response generation quality in task-oriented dialogue systems. However, it can be challenging to use dialogue acts to control response generation in a generalizable way because different…

Computation and Language · Computer Science 2023-08-03 Qingyang Wu , James Gung , Raphael Shu , Yi Zhang

In spoken Task-Oriented Dialogue (TOD) systems, the choice of the semantic representation describing the users' requests is key to a smooth interaction. Indeed, the system uses this representation to reason over a database and its domain…

Artificial Intelligence · Computer Science 2024-06-21 Lucas Druart , Valentin Vielzeuf , Yannick Estève

Dialogue state tracking (DST) plays an essential role in task-oriented dialogue systems. However, user's input may contain implicit information, posing significant challenges for DST tasks. Additionally, DST data includes complex…

Computation and Language · Computer Science 2024-12-05 Zihao Yi , Zhe Xu , Ying Shen

High-quality speech dialogue datasets are crucial for Speech-LLM development, yet existing acquisition methods face significant limitations. Human recordings incur high costs and privacy concerns, while synthetic approaches often lack…

Computation and Language · Computer Science 2025-04-01 Minghan Wang , Ye Bai , Yuxia Wang , Thuy-Trang Vu , Ehsan Shareghi , Gholamreza Haffari

Collecting data for training dialog systems can be extremely expensive due to the involvement of human participants and need for extensive annotation. Especially in document-grounded dialog systems, human experts need to carefully read the…

Computation and Language · Computer Science 2021-12-16 Qingyang Wu , Song Feng , Derek Chen , Sachindra Joshi , Luis A. Lastras , Zhou Yu

Despite advancements in conversational AI, language models encounter challenges to handle diverse conversational tasks, and existing dialogue dataset collections often lack diversity and comprehensiveness. To tackle these issues, we…

Computation and Language · Computer Science 2024-02-06 Jianguo Zhang , Kun Qian , Zhiwei Liu , Shelby Heinecke , Rui Meng , Ye Liu , Zhou Yu , Huan Wang , Silvio Savarese , Caiming Xiong

Evaluation is crucial in the development process of task-oriented dialogue systems. As an evaluation method, user simulation allows us to tackle issues such as scalability and cost-efficiency, making it a viable choice for large-scale…

Information Retrieval · Computer Science 2021-05-11 Weiwei Sun , Shuo Zhang , Krisztian Balog , Zhaochun Ren , Pengjie Ren , Zhumin Chen , Maarten de Rijke
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