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Genetic algorithms have been developed for decades by researchers in academia and perform well in engineering applications, yet their uptake in industry remains limited. In order to understand why this is the case, the opinions of users of…

Neural and Evolutionary Computing · Computer Science 2020-10-14 Jakub Vincalek , Sean Walton , Ben Evans

The rise of agentic AI systems, where agents collaborate to perform diverse tasks, poses new challenges with observing, analyzing and optimizing their behavior. Traditional evaluation and benchmarking approaches struggle to handle the…

Artificial Intelligence · Computer Science 2025-03-11 Dany Moshkovich , Hadar Mulian , Sergey Zeltyn , Natti Eder , Inna Skarbovsky , Roy Abitbol

The growing adoption of generative AI (GenAI) is reshaping how user experience (UX) research teams conduct qualitative research in software development, creating opportunities to streamline the production of qualitative insights. This paper…

While there is widespread interest in supporting young people to critically evaluate machine learning-powered systems, there is little research on how we can support them in inquiring about how these systems work and what their limitations…

Human-Computer Interaction · Computer Science 2025-01-14 Luis Morales-Navarro , Yasmin B. Kafai , Lauren Vogelstein , Evelyn Yu , Danaë Metaxa

Data generated by audits of social media websites have formed the basis of our understanding of the biases presented in algorithmic content recommendation systems. As legislators around the world are beginning to consider regulating the…

Information Retrieval · Computer Science 2026-03-10 Sarmad Chandio , Daniyal Pirwani Dar , Rishab Nithyanand

While Machine learning gives rise to astonishing results in automated systems, it is usually at the cost of large data requirements. This makes many successful algorithms from machine learning unsuitable for human-machine interaction, where…

Human-Computer Interaction · Computer Science 2021-09-30 Jan Philip Göpfert , Ulrike Kuhl , Lukas Hindemith , Heiko Wersing , Barbara Hammer

Information access systems, such as search engines, recommender systems, and conversational assistants, have become integral to our daily lives as they help us satisfy our information needs. However, evaluating the effectiveness of these…

Human-Computer Interaction · Computer Science 2026-04-21 Krisztian Balog , ChengXiang Zhai

The increasing deployment of Artificial Intelligence (AI) and other autonomous algorithmic systems presents the world with new systemic risks. While focus often lies on the function of individual algorithms, a critical and underestimated…

Computers and Society · Computer Science 2026-02-24 Maurice Chiodo , Dennis Müller

Recent years have seen a surge of interest in the field of explainable AI (XAI), with a plethora of algorithms proposed in the literature. However, a lack of consensus on how to evaluate XAI hinders the advancement of the field. We…

Artificial Intelligence · Computer Science 2022-09-22 Q. Vera Liao , Yunfeng Zhang , Ronny Luss , Finale Doshi-Velez , Amit Dhurandhar

How can society understand and hold accountable complex human and algorithmic decision-making systems whose systematic errors are opaque to the public? These systems routinely make decisions on individual rights and well-being, and on…

Human-Computer Interaction · Computer Science 2021-11-01 J. Nathan Matias , Austin Hounsel , Nick Feamster

Central to a number of scholarly, regulatory, and public conversations about algorithmic accountability is the question of who should have access to documentation that reveals the inner workings, intended function, and anticipated…

Computers and Society · Computer Science 2022-03-04 Jacob Metcalf , Emanuel Moss , Ranjit Singh , Emnet Tafese , Elizabeth Anne Watkins

Organizations increasingly adopt AI technologies to accelerate their performance and capacity to adapt to market dynamics. This study examines how organizations implement AI in experimental methodologies such as growth hacking, lean…

Computers and Society · Computer Science 2026-03-24 Parisa Omidmand , Saeid Ataei

Artificial intelligence (AI) has rapidly transformed various sectors, including healthcare, where it holds the potential to revolutionize clinical practice and improve patient outcomes. However, its integration into medical settings brings…

Computers and Society · Computer Science 2024-12-06 Ellison B. Weiner , Irene Dankwa-Mullan , William A. Nelson , Saeed Hassanpour

Globally, artificial intelligence (AI) implementation is growing, holding the capability to fundamentally alter organisational processes and decision making. Simultaneously, this brings a multitude of emergent risks to organisations,…

Computers and Society · Computer Science 2024-04-10 Finlay McGee

Context:Today, ethical issues surrounding AI systems are increasingly prevalent, highlighting the critical need to integrate AI ethics into system design to prevent societal harm. Raising awareness and fostering a deep understanding of AI…

Software Engineering · Computer Science 2024-09-05 Aastha Pant , Rashina Hoda , Paul McIntosh

As algorithms increasingly take on critical roles in high-stakes areas such as credit scoring, housing, and employment, civil enforcement actions have emerged as a powerful tool for countering potential discrimination. These legal actions…

Computers and Society · Computer Science 2025-09-03 Colleen V. Chien , Anna Zink , Irene Y. Chen

As artificial intelligence (AI) systems rapidly gain autonomy, the need for robust responsible AI frameworks becomes paramount. This paper investigates how organizations perceive and adapt such frameworks amidst the emerging landscape of…

Computers and Society · Computer Science 2025-04-17 Lee Ackerman

AI systems are increasingly being adopted across various domains and application areas. With this surge, there is a growing research focus and societal concern for actively involving humans in developing, operating, and adopting these…

Human-Computer Interaction · Computer Science 2024-05-27 Muhammad Raees , Inge Meijerink , Ioanna Lykourentzou , Vassilis-Javed Khan , Konstantinos Papangelis

As generative AI becomes increasingly integrated into higher education, understanding how students engage with these technologies is essential for responsible adoption. This study evaluates the Educational AI Hub, an AI-powered learning…

Computers and Society · Computer Science 2025-10-29 Ramteja Sajja , Yusuf Sermet , Brian Fodale , Ibrahim Demir

Artificial Intelligence based systems increasingly use personalization to provide users with relevant content, products, and solutions. Personalization is intended to support users and address their respective needs and preferences.…

Computers and Society · Computer Science 2020-08-24 Laura Schelenz , Avi Segal , Kobi Gal
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