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There is an increasing demand for task-oriented dialogue systems which can assist users in various activities such as booking tickets and restaurant reservations. In order to complete dialogues effectively, dialogue policy plays a key role…

Computation and Language · Computer Science 2019-09-23 Tian Lan , Xianling Mao , Heyan Huang

Pre-trained large language models (LLMs) exhibit powerful capabilities for generating natural text. Evolutionary algorithms (EAs) can discover diverse solutions to complex real-world problems. Motivated by the common collective and…

Neural and Evolutionary Computing · Computer Science 2025-03-10 Chao Wang , Jiaxuan Zhao , Licheng Jiao , Lingling Li , Fang Liu , Shuyuan Yang

In this paper, we present ChatPLUG, a Chinese open-domain dialogue system for digital human applications that instruction finetunes on a wide range of dialogue tasks in a unified internet-augmented format. Different from other open-domain…

This paper describes our submission for the End-to-end Multi-domain Task Completion Dialog shared task at the 9th Dialog System Technology Challenge (DSTC-9). Participants in the shared task build an end-to-end task completion dialog system…

Computation and Language · Computer Science 2021-02-10 Boliang Zhang , Ying Lyu , Ning Ding , Tianhao Shen , Zhaoyang Jia , Kun Han , Kevin Knight

Full-duplex spoken dialogue systems significantly surpass traditional turn-based dialogue systems, as they allow simultaneous bidirectional communication, closely mirroring human-human interactions. However, achieving low latency and…

Computation and Language · Computer Science 2025-01-06 Qinglin Zhang , Luyao Cheng , Chong Deng , Qian Chen , Wen Wang , Siqi Zheng , Jiaqing Liu , Hai Yu , Chaohong Tan , Zhihao Du , Shiliang Zhang

Interacting with human via high-quality multi-turn dialogues is a key feature of large language models (LLMs). However, human-based evaluation of such capability involves intensive manual labor. This report provides a preliminary evaluation…

Computation and Language · Computer Science 2023-10-23 Haodong Duan , Jueqi Wei , Chonghua Wang , Hongwei Liu , Yixiao Fang , Songyang Zhang , Dahua Lin , Kai Chen

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

Although pre-trained sequence-to-sequence models have achieved great success in dialogue response generation, chatbots still suffer from generating inconsistent responses in real-world practice, especially in multi-turn settings. We argue…

Computation and Language · Computer Science 2022-03-08 Leyang Cui , Fandong Meng , Yijin Liu , Jie Zhou , Yue Zhang

With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…

Computation and Language · Computer Science 2021-09-23 Zhenyu Zhang , Tao Guo , Meng Chen

Research on large language models (LLMs) has shown remarkable performance in domains such as mathematics, programming, and literary creation. However, most studies have focused on semantic memory-based question answering, neglecting LLMs'…

Computation and Language · Computer Science 2025-02-25 WenTao Liu , Ruohua Zhang , Aimin Zhou , Feng Gao , JiaLi Liu

Open-domain multi-turn conversations normally face the challenges of how to enrich and expand the content of the conversation. Recently, many approaches based on external knowledge are proposed to generate rich semantic and information…

Computation and Language · Computer Science 2022-04-26 Feifei Xu , Shanlin Zhou , Xinpeng Wang , Yunpu Ma , Wenkai Zhang , Zhisong Li

Endowing a dialogue system with particular personality traits is essential to deliver more human-like conversations. However, due to the challenge of embodying personality via language expression and the lack of large-scale persona-labeled…

Computation and Language · Computer Science 2020-01-03 Yinhe Zheng , Guanyi Chen , Minlie Huang , Song Liu , Xuan Zhu

Stylistic variation is critical to render the utterances generated by conversational agents natural and engaging. In this paper, we focus on sequence-to-sequence models for open-domain dialogue response generation and propose a new method…

Computation and Language · Computer Science 2018-10-02 Yujie Xing , Raquel Fernández

Continual learning is one of the key components of human learning and a necessary requirement of artificial intelligence. As dialogue can potentially span infinitely many topics and tasks, a task-oriented dialogue system must have the…

Computation and Language · Computer Science 2022-10-11 Christian Geishauser , Carel van Niekerk , Nurul Lubis , Michael Heck , Hsien-Chin Lin , Shutong Feng , Milica Gašić

Diverse machine translation aims at generating various target language translations for a given source language sentence. Leveraging the linear relationship in the sentence latent space introduced by the mixup training, we propose a novel…

Computation and Language · Computer Science 2021-09-15 Jicheng Li , Pengzhi Gao , Xuanfu Wu , Yang Feng , Zhongjun He , Hua Wu , Haifeng Wang

We propose ChatGPT-EDSS, an empathetic dialogue speech synthesis (EDSS) method using ChatGPT for extracting dialogue context. ChatGPT is a chatbot that can deeply understand the content and purpose of an input prompt and appropriately…

Sound · Computer Science 2023-05-24 Yuki Saito , Shinnosuke Takamichi , Eiji Iimori , Kentaro Tachibana , Hiroshi Saruwatari

This paper proposes a framework to address the issue of data scarcity in Document-Grounded Dialogue Systems(DGDS). Our model leverages high-resource languages to enhance the capability of dialogue generation in low-resource languages.…

Computation and Language · Computer Science 2023-09-21 Qi Gou , Zehua Xia , Wenzhe Du

We propose LLM-Eval, a unified multi-dimensional automatic evaluation method for open-domain conversations with large language models (LLMs). Existing evaluation methods often rely on human annotations, ground-truth responses, or multiple…

Computation and Language · Computer Science 2023-05-24 Yen-Ting Lin , Yun-Nung Chen

Ever since the successful application of sequence to sequence learning for neural machine translation systems, interest has surged in its applicability towards language generation in other problem domains. Recent work has investigated the…

Computation and Language · Computer Science 2017-10-31 Sharath T. S. , Shubhangi Tandon , Ryan Bauer

With the rapid evolution of Natural Language Processing (NLP), Large Language Models (LLMs) like ChatGPT have emerged as powerful tools capable of transforming various sectors. Their vast knowledge base and dynamic interaction capabilities…

Computers and Society · Computer Science 2024-01-02 Kevin Wang , Jason Ramos , Ramon Lawrence