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Trust is an essential aspect of data visualization, as it plays a crucial role in the interpretation and decision-making processes of users. While research in social sciences outlines the multi-dimensional factors that can play a role in…

Human-Computer Interaction · Computer Science 2023-10-02 Hamza Elhamdadi , Adam Stefkovics , Johanna Beyer , Eric Moerth , Cindy Xiong Bearfield , Carolina Nobre

Few concepts are as ubiquitous in computational fields as trust. However, in the case of information visualization, there are several unique and complex challenges, chief among them: defining and measuring trust. In this paper, we…

Human-Computer Interaction · Computer Science 2023-08-10 Saugat Pandey , Oen G. McKinley , R. Jordan Crouser , Alvitta Ottley

Despite the importance of viewers' trust in data visualization, there is a lack of research on the viewers' own perspective on their trust. In addition, much of the research on trust remains relatively theoretical and inaccessible for…

Human-Computer Interaction · Computer Science 2025-03-17 Oen McKinley , Saugat Pandey , Alvitta Ottley

Trust plays a critical role in visual data communication and decision-making, yet existing visualization research employs varied trust measures, making it challenging to compare and synthesize findings across studies. In this work, we first…

Human-Computer Interaction · Computer Science 2025-12-15 Huichen Will Wang , Kylie Lin , Andrew Cohen , Ryan Kennedy , Zach Zwald , Carolina Nobre , Cindy Xiong Bearfield

User trust is a crucial consideration in designing robust visual analytics systems that can guide users to reasonably sound conclusions despite inevitable biases and other uncertainties introduced by the human, the machine, and the data…

Human-Computer Interaction · Computer Science 2022-09-12 Joshua Boley , Maoyuan Sun

Defining trust is an important endeavor given its applicability to assessing public mood to much of the innovation in the newly formed autonomous industry, such as artificial intelligence (AI),medical bots, drones, autonomous vehicles, and…

Artificial Intelligence · Computer Science 2020-09-29 Rita Borgo , Darren J Edwards

Trust is a subjective yet fundamental component of human-computer interaction, and is a determining factor in shaping the efficacy of data visualizations. Prior research has identified five dimensions of trust assessment in visualizations…

Human-Computer Interaction · Computer Science 2024-08-08 R. Jordan Crouser , Syrine Matoussi , Lan Kung , Saugat Pandey , Oen G. McKinley , Alvitta Ottley

Establishing trust with readers is an important first step in visual data communication. But what makes a visualization trustworthy? Psychology and behavioral economics research has found processing fluency (i.e., speed and accuracy of…

Human-Computer Interaction · Computer Science 2022-09-30 Hamza Elhamdadi , Lace Padilla , Cindy Xiong

Appropriate evaluation and experimental design are fundamental for empirical sciences, particularly in data-driven fields. Due to the successes in computational modeling of languages, for instance, research outcomes are having an…

Human-Computer Interaction · Computer Science 2022-12-21 Kostiantyn Kucher , Nicole Sultanum , Angel Daza , Vasiliki Simaki , Maria Skeppstedt , Barbara Plank , Jean-Daniel Fekete , Narges Mahyar

A growing number of efforts aim to understand what people see when using a visualization. These efforts provide scientific grounding to complement design intuitions, leading to more effective visualization practice. However, published…

Human-Computer Interaction · Computer Science 2020-09-16 Madison Elliott , Christine Nothelfer , Cindy Xiong , Danielle Szafir

Measurement is an integral part of modern science, providing the fundamental means for evaluation, comparison, and prediction. In the context of visualization, several different types of measures have been proposed, ranging from approaches…

Graphics · Computer Science 2019-09-13 Fabian Bolte , Stefan Bruckner

Data visualizations are increasingly seen as socially constructed, with several recent studies positing that perceptions and interpretations of visualization artifacts are shaped through complex sets of interactions between members of a…

Human-Computer Interaction · Computer Science 2025-02-17 Priya Dhawka , Sayamindu Dasgupta

Developments in data visualization research have enabled visualization systems to achieve great general usability and application across a variety of domains. These advancements have improved not only people's understanding of data, but…

Human-Computer Interaction · Computer Science 2020-05-21 Zhengliang Liu , R. Jordan Crouser , Alvitta Ottley

Machine learning technology has become ubiquitous, but, unfortunately, often exhibits bias. As a consequence, disparate stakeholders need to interact with and make informed decisions about using machine learning models in everyday systems.…

Human-Computer Interaction · Computer Science 2024-01-12 Aimen Gaba , Zhanna Kaufman , Jason Chueng , Marie Shvakel , Kyle Wm. Hall , Yuriy Brun , Cindy Xiong Bearfield

This paper presents an argument for why we are not measuring trust sufficiently in explainability, interpretability, and transparency research. Most studies ask participants to complete a trust scale to rate their trust of a model that has…

Human-Computer Interaction · Computer Science 2022-09-05 Tim Miller

Data visualization can be defined as the visual communication of information. One important barometer for the success of a visualization is whether the intents of the communicator(s) are faithfully conveyed. The processes of constructing…

Human-Computer Interaction · Computer Science 2023-09-13 Keshav Dasu , Yun-Hsin Kuo , Kwan-Liu Ma

Trustworthiness and trust are basic factors in common societies that allow us to interact and enjoy being in crowds without fear. As robotic devices start percolating into our daily lives they must behave as fully trustworthy objects, such…

Computers and Society · Computer Science 2025-04-15 Gerhard P. Fettweis , Patricia Grünberg , Tim Hentschel , Stefan Köpsell

The aim of visualization is to support people in dealing with large and complex information structures, to make these structures more comprehensible, facilitate exploration, and enable knowledge discovery. However, users often have problems…

Human-Computer Interaction · Computer Science 2022-03-22 Christina Stoiber , Markus Wagner , Florian Grassinger , Margit Pohl , Holger Stitz , Marc Streit , Benjamin Potzmann , Wolfgang Aigner

Across several branches of conversational interaction research including interactions with social robots, embodied agents, and conversational assistants, users have identified trust as a critical part of those interactions. Nevertheless,…

Human-Computer Interaction · Computer Science 2019-07-04 Justin Edwards , Elaheh Sanoubari

A critical step to building trustworthy deep neural networks is trust quantification, where we ask the question: How much can we trust a deep neural network? In this study, we take a step towards simple, interpretable metrics for trust…

Machine Learning · Computer Science 2021-04-06 Alexander Wong , Xiao Yu Wang , Andrew Hryniowski
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