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In e-commerce portals, generating answers for product-related questions has become a crucial task. In this paper, we focus on the task of product-aware answer generation, which learns to generate an accurate and complete answer from…

Computation and Language · Computer Science 2020-11-17 Shen Gao , Xiuying Chen , Zhaochun Ren , Dongyan Zhao , Rui Yan

Recommendation system could help the companies to persuade users to visit or consume at a particular place, which was based on many traditional methods such as the set of collaborative filtering algorithms. Most research discusses the model…

Information Retrieval · Computer Science 2019-01-01 Jionghao Lin , Yiren Liu

Explanations in conventional recommender systems have demonstrated benefits in helping the user understand the rationality of the recommendations and improving the system's efficiency, transparency, and trustworthiness. In the…

Information Retrieval · Computer Science 2023-05-31 Shuyu Guo , Shuo Zhang , Weiwei Sun , Pengjie Ren , Zhumin Chen , Zhaochun Ren

Recent advancements in natural language generation has raised serious concerns. High-performance language models are widely used for language generation tasks because they are able to produce fluent and meaningful sentences. These models…

Computation and Language · Computer Science 2020-10-06 Saurabh Gupta , Huy H. Nguyen , Junichi Yamagishi , Isao Echizen

Large language models are powerful text processors and reasoners, but are still subject to limitations including outdated knowledge and hallucinations, which necessitates connecting them to the world. Retrieval-augmented large language…

Computation and Language · Computer Science 2023-10-24 Zhihong Shao , Yeyun Gong , Yelong Shen , Minlie Huang , Nan Duan , Weizhu Chen

This Article introduces the generative reasonable person, a new tool for estimating how ordinary people judge reasonableness. As claims about AI capabilities often outpace evidence, the Article proceeds empirically: adapting randomized…

Computers and Society · Computer Science 2026-02-18 Yonathan A. Arbel

Recommender systems aim to help users find relevant items more quickly by providing personalized recommendations. Explanations in recommender systems help users understand why such recommendations have been generated, which in turn makes…

Human-Computer Interaction · Computer Science 2024-07-03 Jinfeng Zhong , Elsa Negre

Following the pandemic, customers, preference for using e-commerce has accelerated. Since much information is available in multiple reviews (sometimes running in thousands) for a single product, it can create decision paralysis for the…

Computation and Language · Computer Science 2025-05-21 Aakash Gupta , Nataraj Das

Verifiable generation aims to let the large language model (LLM) generate text with supporting documents, which enables the user to flexibly verify the answer and makes the LLM's output more reliable. Retrieval plays a crucial role in…

Computation and Language · Computer Science 2024-03-28 Xiaonan Li , Changtai Zhu , Linyang Li , Zhangyue Yin , Tianxiang Sun , Xipeng Qiu

Story generation, namely generating a reasonable story from a leading context, is an important but challenging task. In spite of the success in modeling fluency and local coherence, existing neural language generation models (e.g., GPT-2)…

Computation and Language · Computer Science 2020-01-16 Jian Guan , Fei Huang , Zhihao Zhao , Xiaoyan Zhu , Minlie Huang

Explainability for machine learning models has gained considerable attention within the research community given the importance of deploying more reliable machine-learning systems. In computer vision applications, generative counterfactual…

Machine Learning · Computer Science 2021-11-12 Pau Rodriguez , Massimo Caccia , Alexandre Lacoste , Lee Zamparo , Issam Laradji , Laurent Charlin , David Vazquez

Online reviews provided by consumers are a valuable asset for e-Commerce platforms, influencing potential consumers in making purchasing decisions. However, these reviews are of varying quality, with the useful ones buried deep within a…

Artificial Intelligence · Computer Science 2017-05-09 Subhabrata Mukherjee , Kashyap Popat , Gerhard Weikum

We propose to augment rating based recommender systems by providing the user with additional information which might help him in his choice or in the understanding of the recommendation. We consider here as a new task, the generation of…

Information Retrieval · Computer Science 2014-12-18 Mickaël Poussevin , Vincent Guigue , Patrick Gallinari

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

Despite the recent progress in language generation models, their outputs may not always meet user expectations. In this work, we study whether informational feedback in natural language can be leveraged to improve generation quality and…

Computation and Language · Computer Science 2023-10-17 Yixin Liu , Budhaditya Deb , Milagro Teruel , Aaron Halfaker , Dragomir Radev , Ahmed H. Awadallah

Reputation is crucial to enabling human or software agents to select among alternative providers. Although several effective reputation assessment methods exist, they typically distil reputation into a numerical representation, with no…

Artificial Intelligence · Computer Science 2020-06-17 Ingrid Nunes , Phillip Taylor , Lina Barakat , Nathan Griffiths , Simon Miles

Building explainable systems is a critical problem in the field of Natural Language Processing (NLP), since most machine learning models provide no explanations for the predictions. Existing approaches for explainable machine learning…

Computation and Language · Computer Science 2019-06-12 Hui Liu , Qingyu Yin , William Yang Wang

Large language models (LLMs) are proficient at generating fluent text with minimal task-specific supervision. Yet, their ability to provide well-grounded rationalizations for knowledge-intensive tasks remains under-explored. Such tasks,…

Computation and Language · Computer Science 2024-02-02 Aditi Mishra , Sajjadur Rahman , Hannah Kim , Kushan Mitra , Estevam Hruschka

Since the natural language processing (NLP) community started to make large language models (LLMs) act as a critic to evaluate the quality of generated texts, most of the existing works train a critique generation model on the evaluation…

Computation and Language · Computer Science 2024-06-27 Pei Ke , Bosi Wen , Zhuoer Feng , Xiao Liu , Xuanyu Lei , Jiale Cheng , Shengyuan Wang , Aohan Zeng , Yuxiao Dong , Hongning Wang , Jie Tang , Minlie Huang

Current works in the generation of personalized dialogue primarily contribute to the agent presenting a consistent personality and driving a more informative response. However, we found that the generated responses from most previous models…

Computation and Language · Computer Science 2022-08-23 Itsugun Cho , Dongyang Wang , Ryota Takahashi , Hiroaki Saito