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Dialogue summarization helps readers capture salient information from long conversations in meetings, interviews, and TV series. However, real-world dialogues pose a great challenge to current summarization models, as the dialogue length…

Computation and Language · Computer Science 2021-09-13 Yusen Zhang , Ansong Ni , Tao Yu , Rui Zhang , Chenguang Zhu , Budhaditya Deb , Asli Celikyilmaz , Ahmed Hassan Awadallah , Dragomir Radev

Dialog summarization has become increasingly important in managing and comprehending large-scale conversations across various domains. This task presents unique challenges in capturing the key points, context, and nuances of multi-turn long…

Computation and Language · Computer Science 2024-02-28 Ankan Mullick , Ayan Kumar Bhowmick , Raghav R , Ravi Kokku , Prasenjit Dey , Pawan Goyal , Niloy Ganguly

Dialogue summarization task involves summarizing long conversations while preserving the most salient information. Real-life dialogues often involve naturally occurring variations (e.g., repetitions, hesitations) and existing dialogue…

Computation and Language · Computer Science 2023-11-16 Ankita Gupta , Chulaka Gunasekara , Hui Wan , Jatin Ganhotra , Sachindra Joshi , Marina Danilevsky

Multi-turn dialogues are characterized by their extended length and the presence of turn-taking conversations. Traditional language models often overlook the distinct features of these dialogues by treating them as regular text. In this…

Computation and Language · Computer Science 2024-02-01 Sangwoo Cho , Kaiqiang Song , Chao Zhao , Xiaoyang Wang , Dong Yu

Dialogue is an essential part of human communication and cooperation. Existing research mainly focuses on short dialogue scenarios in a one-on-one fashion. However, multi-person interactions in the real world, such as meetings or…

Computation and Language · Computer Science 2022-01-07 Ming Zhong , Yang Liu , Yichong Xu , Chenguang Zhu , Michael Zeng

Dialogue summarization comes with its own peculiar challenges as opposed to news or scientific articles summarization. In this work, we explore four different challenges of the task: handling and differentiating parts of the dialogue…

Computation and Language · Computer Science 2021-09-20 Muhammad Khalifa , Miguel Ballesteros , Kathleen McKeown

Dialogue summarization is abstractive in nature, making it suffer from factual errors. The factual correctness of summaries has the highest priority before practical applications. Many efforts have been made to improve faithfulness in text…

Computation and Language · Computer Science 2022-10-24 Bin Wang , Chen Zhang , Yan Zhang , Yiming Chen , Haizhou Li

Dialogue summarization aims to provide a concise and coherent summary of conversations between multiple speakers. While recent advancements in language models have enhanced this process, summarizing dialogues accurately and faithfully…

Computation and Language · Computer Science 2024-09-17 Eunice Akani , Benoit Favre , Frederic Bechet , Romain Gemignani

Dialogue summarization aims to condense the original dialogue into a shorter version covering salient information, which is a crucial way to reduce dialogue data overload. Recently, the promising achievements in both dialogue systems and…

Computation and Language · Computer Science 2022-04-29 Xiachong Feng , Xiaocheng Feng , Bing Qin

Conventional dialogue summarization methods directly generate summaries and do not consider user's specific interests. This poses challenges in cases where the users are more focused on particular topics or aspects. With the advancement of…

Computation and Language · Computer Science 2024-08-02 Bin Wang , Zhengyuan Liu , Nancy F. Chen

Detecting factual inconsistency for long document summarization remains challenging, given the complex structure of the source article and long summary length. In this work, we study factual inconsistency errors and connect them with a line…

Computation and Language · Computer Science 2025-02-11 Yang Zhong , Diane Litman

Transformer-based open-domain dialog models have become increasingly popular in recent years. These models typically represent context as a concatenation of a dialog history. However, there is no criterion to decide how many utterances…

Computation and Language · Computer Science 2024-09-04 Xinyi Shen , Zuoquan Lin

Recently abstractive spoken language summarization raises emerging research interest, and neural sequence-to-sequence approaches have brought significant performance improvement. However, summarizing long meeting transcripts remains…

Computation and Language · Computer Science 2021-09-01 Zhengyuan Liu , Nancy F. Chen

Dialogue summarization is a challenging task with significant practical value in customer service, meeting analysis, and conversational AI. Although large language models (LLMs) have achieved substantial progress in summarization tasks, the…

Computation and Language · Computer Science 2025-07-04 Keyan Jin , Yapeng Wang , Leonel Santos , Tao Fang , Xu Yang , Sio Kei Im , Hugo Gonçalo Oliveira

Proposal of large-scale datasets has facilitated research on deep neural models for news summarization. Deep learning can also be potentially useful for spoken dialogue summarization, which can benefit a range of real-life scenarios…

Computation and Language · Computer Science 2021-06-17 Yulong Chen , Yang Liu , Liang Chen , Yue Zhang

Conversation systems accommodate diverse users with unique personalities and distinct writing styles. Within the domain of multi-turn dialogue modeling, this work studies the impact of varied utterance lengths on the quality of subsequent…

Computation and Language · Computer Science 2024-02-02 Yufei Tao , Tiernan Mines , Ameeta Agrawal

Many applications of text generation such as summarization benefit from accurately controlling the text length. Existing approaches on length-controlled summarization either result in degraded performance or can only control the length…

Computation and Language · Computer Science 2023-05-10 Lesly Miculicich , Yujia Xie , Song Wang , Pengcheng He

Abstractive dialogue summarization has received increasing attention recently. Despite the fact that most of the current dialogue summarization systems are trained to maximize the likelihood of human-written summaries and have achieved…

Computation and Language · Computer Science 2022-12-21 Jiaao Chen , Mohan Dodda , Diyi Yang

The amount of dialogue history to include in a conversational agent is often underestimated and/or set in an empirical and thus possibly naive way. This suggests that principled investigations into optimal context windows are urgently…

Computation and Language · Computer Science 2018-12-04 Heriberto Cuayáhuitl , Seonghan Ryu , Donghyeon Lee , Jihie Kim

Current dialogue summarization systems usually encode the text with a number of general semantic features (e.g., keywords and topics) to gain more powerful dialogue modeling capabilities. However, these features are obtained via open-domain…

Computation and Language · Computer Science 2021-05-31 Xiachong Feng , Xiaocheng Feng , Libo Qin , Bing Qin , Ting Liu
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