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There has been growing interests in recent years from both practical and research perspectives for session-based recommendation tasks as long-term user profiles do not often exist in many real-life recommendation applications. In this case,…

Information Retrieval · Computer Science 2018-06-12 Fei Mi , Boi Faltings

Retrieval-augmented generation (RAG) enhances large language models by incorporating context retrieved from external knowledge sources. While the effectiveness of the retrieval module is typically evaluated with relevance-based ranking…

Information Retrieval · Computer Science 2026-01-13 Jia-Huei Ju , Suzan Verberne , Maarten de Rijke , Andrew Yates

We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

Computation and Language · Computer Science 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

In recent years, conversational recommender system (CRS) has received much attention in the research community. However, existing studies on CRS vary in scenarios, goals and techniques, lacking unified, standardized implementation or…

Computation and Language · Computer Science 2021-01-05 Kun Zhou , Xiaolei Wang , Yuanhang Zhou , Chenzhan Shang , Yuan Cheng , Wayne Xin Zhao , Yaliang Li , Ji-Rong Wen

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations through multi-turn natural language interactions with users. Given the strong interaction and reasoning skills of Large Language Models (LLMs), leveraging…

Computation and Language · Computer Science 2025-10-02 Xiaoyan Zhao , Ming Yan , Yang Zhang , Yang Deng , Jian Wang , Fengbin Zhu , Yilun Qiu , Hong Cheng , Tat-Seng Chua

Content-based recommendation systems (CRSs) utilize content features to predict user-item interactions, serving as essential tools for helping users navigate information-rich web services. However, ensuring the effectiveness of CRSs…

Machine Learning · Computer Science 2026-01-16 Hung Vinh Tran , Tong Chen , Hechuan Wen , Quoc Viet Hung Nguyen , Bin Cui , Hongzhi Yin

Conversational Recommender Systems (CRSs) engage users in multi-turn interactions to deliver personalized recommendations. The emergence of large language models (LLMs) further enhances these systems by enabling more natural and dynamic…

Computation and Language · Computer Science 2025-04-18 Xiaoyan Zhao , Yang Deng , Wenjie Wang , Hongzhan lin , Hong Cheng , Rui Zhang , See-Kiong Ng , Tat-Seng Chua

Most prior work on task-oriented dialogue systems are restricted to limited coverage of domain APIs. However, users oftentimes have requests that are out of the scope of these APIs. This work focuses on responding to these…

Computation and Language · Computer Science 2021-06-18 Di Jin , Seokhwan Kim , Dilek Hakkani-Tur

Neural conversation models are known to generate appropriate but non-informative responses in general. A scenario where informativeness can be significantly enhanced is Conversing by Reading (CbR), where conversations take place with…

Computation and Language · Computer Science 2020-05-14 Zhiliang Tian , Wei Bi , Dongkyu Lee , Lanqing Xue , Yiping Song , Xiaojiang Liu , Nevin L. Zhang

Recommender systems are ubiquitous yet often difficult for users to control, and adjust if recommendation quality is poor. This has motivated conversational recommender systems (CRSs), with control provided through natural language…

Information Retrieval · Computer Science 2023-11-21 Megan Leszczynski , Shu Zhang , Ravi Ganti , Krisztian Balog , Filip Radlinski , Fernando Pereira , Arun Tejasvi Chaganty

While composing a new document, anything from a news article to an email or essay, authors often utilize direct quotes from a variety of sources. Although an author may know what point they would like to make, selecting an appropriate quote…

Computation and Language · Computer Science 2020-08-20 Ansel MacLaughlin , Tao Chen , Burcu Karagol Ayan , Dan Roth

There exist situations of decision-making under information overload in the Internet, where people have an overwhelming number of available options to choose from, e.g. products to buy in an e-commerce site, or restaurants to visit in a…

Social and Information Networks · Computer Science 2021-01-14 Ivan Palomares , Carlos Porcel , Luiz Pizzato , Ido Guy , Enrique Herrera-Viedma

Large Language Models (LLMs) have emerged as a promising paradigm for next-generation recommender systems, offering strong semantic understanding and natural-language reasoning abilities. Despite recent progress, current LLM-based…

Information Retrieval · Computer Science 2026-05-11 Shijun Li , Wooseong Yang , Yu Wang , Tianxin Wei , Joydeep Ghosh

A fundamental challenge of recommendation systems (RS) is understanding the causal dynamics underlying users' decision making. Most existing literature addresses this problem by using causal structures inferred from domain knowledge.…

Information Retrieval · Computer Science 2022-10-20 Shuyuan Xu , Da Xu , Evren Korpeoglu , Sushant Kumar , Stephen Guo , Kannan Achan , Yongfeng Zhang

There has recently been growing interest in conversational agents with long-term memory which has led to the rapid development of language models that use retrieval-augmented generation (RAG). Until recently, most work on RAG has focused on…

Computation and Language · Computer Science 2024-06-06 Nick Alonso , Tomás Figliolia , Anthony Ndirango , Beren Millidge

Recommender Systems (RS) play an integral role in enhancing user experiences by providing personalized item suggestions. This survey reviews the progress in RS inclusively from 2017 to 2024, effectively connecting theoretical advances with…

Information Retrieval · Computer Science 2025-10-17 Shaina Raza , Mizanur Rahman , Safiullah Kamawal , Armin Toroghi , Ananya Raval , Farshad Navah , Amirmohammad Kazemeini

A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…

Information Retrieval · Computer Science 2025-04-09 Ivica Kostric , Krisztian Balog , Filip Radlinski

Inspired by conversational reading comprehension (CRC), this paper studies a novel task of leveraging reviews as a source to build an agent that can answer multi-turn questions from potential consumers of online businesses. We first build a…

Computation and Language · Computer Science 2019-11-07 Hu Xu , Bing Liu , Lei Shu , Philip S. Yu

Sequential Recommender Systems (SRSs) have emerged as a highly efficient approach to recommendation systems. By leveraging sequential data, SRSs can identify temporal patterns in user behaviour, significantly improving recommendation…

Sequential recommendation (SR) is traditionally formulated as next-item prediction over a chronological sequence of interacted items. Although recent generative recommendation (GR) methods introduce new machinery, such as semantic IDs,…

Information Retrieval · Computer Science 2026-05-19 Yingyi Zhang , Junyi Li , Yejing Wang , Wenlin Zhang , Xiaowei Qian , Sheng Zhang , Yue Feng , Yichao Wang , Yong Liu , Xiangyu Zhao , Xianneng Li
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