Related papers: Toward Interactive Bug Reporting for (Android App)…

App stores allow users to give valuable feedback on apps, and developers to find this feedback and use it for the software evolution. However, finding user feedback that matches existing bug reports in issue trackers is challenging as users…

Effective task management is essential to successful team collaboration. While the past decade has seen considerable innovation in systems that track and manage group tasks, these innovations have typically been outside of the principal…

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Background: Performance bugs can lead to severe issues regarding computation efficiency, power consumption, and user experience. Locating these bugs is a difficult task because developers have to judge for every costly operation whether…

Large open-source projects receive a large number of issues (known as bugs), including software defect (i.e., bug) reports and new feature requests from their user and developer communities at a fast rate. The often limited project…

When a software bug is reported, developers engage in a discussion to collaboratively resolve it. While the solution is likely formulated within the discussion, it is often buried in a large amount of text, making it difficult to comprehend…

Task-based chatbots are increasingly being used to deliver real services, yet assessing their reliability, security, and robustness remains underexplored, also due to the lack of large-scale, high-quality datasets. The emerging automated…

In the rapidly evolving landscape of cyber security, intelligent chatbots are gaining prominence. Artificial Intelligence, Machine Learning, and Natural Language Processing empower these chatbots to handle user inquiries and deliver threat…

Recent advances in natural-language processing and data analysis allow software bots to become virtual team members, providing an additional set of automated eyes and additional perspectives for informing and supporting teamwork. In this…

While many apps include built-in options to report bugs or request features, users still provide an increasing amount of feedback via social media, like Twitter. Compared to traditional issue trackers, the reporting process in social media…

The issue tracking system (ITS) is a rich data source for data-driven decision-making. Different characteristics of bugs, such as severity, priority, and time to fix, provide a clear picture of an ITS. Nevertheless, such information may be…

Modern version control systems such as Git or SVN include bug tracking mechanisms, through which developers can highlight the presence of bugs through bug reports, i.e., textual descriptions reporting the problem and what are the steps that…

Android User Interface (UI) testing is a critical research area due to the ubiquity of apps and the challenges faced by developers. Record and replay (R&R) tools facilitate manual and automated UI testing by recording UI actions to execute…

GitHub's issue reports provide developers with valuable information that is essential to the evolution of a software development project. Contributors can use these reports to perform software engineering tasks like submitting bugs,…

Program repair research has made tremendous progress over the last few years, and software development bots are now being invented to help developers gain productivity. In this paper, we investigate the concept of a " program repair bot "…

Mobile developers face unique challenges when detecting and reporting crashes in apps due to their prevailing GUI event-driven nature and additional sources of inputs (e.g., sensor readings). To support developers in these tasks, we…

Chatbots are software typically embedded in Web and Mobile applications designed to assist the user in a plethora of activities, from chit-chatting to task completion. They enable diverse forms of interactions, like text and voice commands.…

Chatbots, also known as conversational agents, have become ubiquitous, offering services for a multitude of domains. Unlike general-purpose chatbots, task-based chatbots are software designed to prioritize the completion of tasks of the…

The complex nature of intelligent systems motivates work on supporting users during interaction, for example through explanations. However, as of yet, there is little empirical evidence in regard to specific problems users face when…

Software development projects rely on issue tracking systems at the core of tracking maintenance tasks such as bug reports, and enhancement requests. Incoming issue-reports on these issue tracking systems must be managed in an effective…