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Querying the knowledge base (KB) has long been a challenge in the end-to-end task-oriented dialogue system. Previous sequence-to-sequence (Seq2Seq) dialogue generation work treats the KB query as an attention over the entire KB, without the…

Computation and Language · Computer Science 2019-09-19 Libo Qin , Yijia Liu , Wanxiang Che , Haoyang Wen , Yangming Li , Ting Liu

We introduce AARGH, an end-to-end task-oriented dialog system combining retrieval and generative approaches in a single model, aiming at improving dialog management and lexical diversity of outputs. The model features a new response…

Computation and Language · Computer Science 2022-09-27 Tomáš Nekvinda , Ondřej Dušek

In task-oriented dialogs (TOD), reinforcement learning (RL) algorithms train a model to directly optimize response for task-related metrics. However, RL needs to perform exploration, which can be time-consuming due to the slow…

Computation and Language · Computer Science 2023-10-23 Xiao Yu , Qingyang Wu , Kun Qian , Zhou Yu

End-to-end task-oriented dialogue (TOD) systems have achieved promising performance by leveraging sophisticated natural language understanding and natural language generation capabilities of pre-trained models. This work enables the TOD…

Computation and Language · Computer Science 2023-08-17 Jianguo Zhang , Stephen Roller , Kun Qian , Zhiwei Liu , Rui Meng , Shelby Heinecke , Huan Wang , Silvio Savarese , Caiming Xiong

End-to-end generation-based approaches have been investigated and applied in task-oriented dialogue systems. However, in industrial scenarios, existing methods face the bottlenecks of controllability (e.g., domain-inconsistent responses,…

Computation and Language · Computer Science 2023-04-04 Yuncheng Hua , Xiangyu Xi , Zheng Jiang , Guanwei Zhang , Chaobo Sun , Guanglu Wan , Wei Ye

Task-oriented dialogue (TOD) systems aim to achieve specific goals through interactive dialogue. Such tasks usually involve following specific workflows, i.e. executing a sequence of actions in a particular order. While prior work has…

Computation and Language · Computer Science 2023-11-15 Do June Min , Paloma Sodhi , Ramya Ramakrishnan

Developing an efficient retriever to retrieve knowledge from a large-scale knowledge base (KB) is critical for task-oriented dialogue systems to effectively handle localized and specialized tasks. However, widely used generative models such…

Computation and Language · Computer Science 2023-10-23 Weizhou Shen , Yingqi Gao , Canbin Huang , Fanqi Wan , Xiaojun Quan , Wei Bi

Task oriented dialogue systems (TOD) complete particular tasks based on user preferences across natural language interactions. Considering the impressive performance of large language models (LLMs) in natural language processing (NLP)…

Computation and Language · Computer Science 2025-10-08 Arezoo Saedi , Afsaneh Fatemi , Mohammad Ali Nematbakhsh , Sophie Rosset , Anne Vilnat

End-to-end (E2E) task-oriented dialogue (ToD) systems are prone to fall into the so-called "likelihood trap", resulting in generated responses which are dull, repetitive, and often inconsistent with dialogue history. Comparing ranked lists…

Computation and Language · Computer Science 2022-12-20 Songbo Hu , Ivan Vulić , Fangyu Liu , Anna Korhonen

Recently advancements in deep learning allowed the development of end-to-end trained goal-oriented dialog systems. Although these systems already achieve good performance, some simplifications limit their usage in real-life scenarios. In…

Computation and Language · Computer Science 2018-03-16 Stefan Constantin , Jan Niehues , Alex Waibel

Task-oriented conversational modeling with unstructured knowledge access, as track 1 of the 9th Dialogue System Technology Challenges (DSTC 9), requests to build a system to generate response given dialogue history and knowledge access.…

Computation and Language · Computer Science 2020-12-23 Chao-Hong Tan , Xiaoyu Yang , Zi'ou Zheng , Tianda Li , Yufei Feng , Jia-Chen Gu , Quan Liu , Dan Liu , Zhen-Hua Ling , Xiaodan Zhu

Task-Oriented Dialogue (TOD) systems are designed to carry out specific tasks by tracking dialogue states and generating appropriate responses to help users achieve defined goals. Recently, end-to-end dialogue models pre-trained based on…

Computation and Language · Computer Science 2023-06-01 Namo Bang , Jeehyun Lee , Myoung-Wan Koo

Entities are at the center of how we represent and aggregate knowledge. For instance, Encyclopedias such as Wikipedia are structured by entities (e.g., one per Wikipedia article). The ability to retrieve such entities given a query is…

Computation and Language · Computer Science 2021-03-25 Nicola De Cao , Gautier Izacard , Sebastian Riedel , Fabio Petroni

End-to-End task-oriented dialogue systems generate responses based on dialog history and an accompanying knowledge base (KB). Inferring those KB entities that are most relevant for an utterance is crucial for response generation. Existing…

Computation and Language · Computer Science 2021-09-16 Dinesh Raghu , Atishya Jain , Mausam , Sachindra Joshi

Traditional end-to-end task-oriented dialogue systems have been built with a modularized design. However, such design often causes misalignment between the agent response and external knowledge, due to inadequate representation of…

Computation and Language · Computer Science 2023-05-24 Qingyang Wu , Deema Alnuhait , Derek Chen , Zhou Yu

Task-oriented dialogue (TOD) system is designed to accomplish user-defined tasks through dialogues. The TOD system has progressed towards end-to-end modeling by leveraging pre-trained large language models. Fine-tuning the pre-trained…

Computation and Language · Computer Science 2024-11-11 Dharmendra Prajapat , Durga Toshniwal

Conversations have an intrinsic one-to-many property, which means that multiple responses can be appropriate for the same dialog context. In task-oriented dialogs, this property leads to different valid dialog policies towards task…

Computation and Language · Computer Science 2019-12-03 Yichi Zhang , Zhijian Ou , Zhou Yu

Task-Oriented Dialogue (TOD) systems are drawing more and more attention in recent studies. Current methods focus on constructing pre-trained models or fine-tuning strategies while the evaluation of TOD is limited by a policy mismatch…

Computation and Language · Computer Science 2022-10-27 Qinyuan Cheng , Linyang Li , Guofeng Quan , Feng Gao , Xiaofeng Mou , Xipeng Qiu

End-to-end task-oriented dialogue (EToD) can directly generate responses in an end-to-end fashion without modular training, which attracts escalating popularity. The advancement of deep neural networks, especially the successful use of…

Computation and Language · Computer Science 2023-11-16 Libo Qin , Wenbo Pan , Qiguang Chen , Lizi Liao , Zhou Yu , Yue Zhang , Wanxiang Che , Min Li

Traditional dialog systems used in goal-oriented applications require a lot of domain-specific handcrafting, which hinders scaling up to new domains. End-to-end dialog systems, in which all components are trained from the dialogs…

Computation and Language · Computer Science 2017-04-03 Antoine Bordes , Y-Lan Boureau , Jason Weston
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