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Applying Machine Learning (ML) to business applications for automation usually faces difficulties when integrating diverse ML dependencies and services, mainly because of the lack of a common ML framework. In most cases, the ML models are…
Maintaining accurate, up-to-date maps is important in any dynamic urban landscape, supporting various aspects of modern society, such as urban planning, navigation, and emergency response. However, traditional (i.e. largely manual) map…
AI measurement science has a wide variety of methodologies and measurements for comparing AI systems, resulting in what often appear to be "apples-to-oranges" comparisons across AI evaluations. To move toward "apples-to-apples" comparisons…
The increasing use of Machine Learning (ML) in sensitive domains such as healthcare, finance, and public policy has raised concerns about the transparency of automated decisions. Explainable AI (XAI) addresses this by clarifying how models…
As machine learning (ML) systems take a more prominent and central role in contributing to life-impacting decisions, ensuring their trustworthiness and accountability is of utmost importance. Explanations sit at the core of these desirable…
Machine learning (ML) has proven itself in high-value web applications such as search ranking and is emerging as a powerful tool in a much broader range of enterprise scenarios including voice recognition and conversational understanding…
Machine Learning (ML) models are widely used across various domains, including medical diagnostics and autonomous driving. To support this growth, cloud providers offer ML services to ease the integration of ML components in software…
The growing adoption of AI agents and the Model Context Protocol (MCP) has motivated organizations to expose existing REST APIs as agent-consumable tools. In our industrial context, this initiative targeted an ecosystem of 16 production…
With the rapid expansion of large language model (LLM) applications, there is an emerging shift in the role of LLM-based AI chatbots from serving merely as general inquiry tools to acting as professional service agents. However, current…
As the use of Large Language Models (LLMs) by students, lecturers and researchers becomes more prevalent, universities - like other organizations - are pressed to develop coherent AI strategies. LLMs as-a-Service (LLMaaS) offer accessible…
Open-weight large language models (LLMs) are usually named as model artifacts, but production users often consume them as hosted API services. This paper argues that the operational unit is a service object: a provider-specific,…
Data is central to the development and evaluation of machine learning (ML) models. However, the use of problematic or inappropriate datasets can result in harms when the resulting models are deployed. To encourage responsible AI practice…
The emergence and continued reliance on the Internet and related technologies has resulted in the generation of large amounts of data that can be made available for analyses. However, humans do not possess the cognitive capabilities to…
The outstanding performance capabilities of large language model have driven the evolution of current AI system interaction patterns. This has led to considerable discussion within the Human-AI Interaction (HAII) community. Numerous studies…
Large language models (LLMs) are becoming increasingly widespread. Organizations that want to use AI for productivity now face an important decision. They can subscribe to commercial LLM services or deploy models on their own…
Actionable Warning Identification (AWI) plays a crucial role in improving the usability of static code analyzers. With recent advances in Machine Learning (ML), various approaches have been proposed to incorporate ML techniques into AWI.…
Big data analytics requires high programmer productivity and high performance simultaneously on large-scale clusters. However, current big data analytics frameworks (e.g. Apache Spark) have prohibitive runtime overheads since they are…
The shift towards high-bandwidth networks driven by AI workloads in data centers and HPC clusters has unintentionally aggravated network latency, adversely affecting the performance of communication-intensive HPC applications. As…
In the last years machine learning (ML) has moved from a academic endeavor to a pervasive technology adopted in almost every aspect of computing. ML-powered products are now embedded in our digital lives: from recommendations of what to…
We define API Management as an activity that enables organizations to design, publish and deploy their APIs for (external) developers to consume. API Management capabilities such as controlling API lifecycles, access and authentication to…