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App store reviews provide a constant flow of real user feedback that can help improve software requirements. However, these reviews are often messy, informal, and difficult to analyze manually at scale. Although automated techniques exist,…

Computation and Language · Computer Science 2026-03-31 Shadman Sakib , Oishy Fatema Akhand , Tasnia Tasneem , Shohel Ahmed

Sequential user modeling, a critical task in personalized recommender systems, focuses on predicting the next item a user would prefer, requiring a deep understanding of user behavior sequences. Despite the remarkable success of…

Artificial Intelligence · Computer Science 2023-10-10 Hao Wang , Jianxun Lian , Mingqi Wu , Haoxuan Li , Jiajun Fan , Wanyue Xu , Chaozhuo Li , Xing Xie

In recommender systems, large language models (LLMs) have gained popularity for generating descriptive summarization to improve recommendation robustness, along with Graph Convolution Networks. However, existing LLM-enhanced recommendation…

Information Retrieval · Computer Science 2026-03-18 Moonsoo Park , Seulbeen Je , Donghyeon Park

Personas are crucial in software development processes, particularly in agile settings. However, no effective tools are available for generating personas from user feedback in agile software development processes. To fill this gap, we…

Software Engineering · Computer Science 2023-08-24 Xishuo Zhang , Lin Liu , Yi Wang , Xiao Liu , Hailong Wang , Anqi Ren , Chetan Arora

In multi-turn dialog, utterances do not always take the full form of sentences \cite{Carbonell1983DiscoursePA}, which naturally makes understanding the dialog context more difficult. However, it is essential to fully grasp the dialog…

Computation and Language · Computer Science 2020-12-15 Xiuying Chen , Zhi Cui , Jiayi Zhang , Chen Wei , Jianwei Cui , Bin Wang , Dongyan Zhao , Rui Yan

Mobile software apps ("apps") are one of the prevailing digital technologies that our modern life heavily depends on. A key issue in the development of apps is how to design gender-inclusive apps. Apps that do not consider gender inclusion,…

Software Engineering · Computer Science 2023-03-20 Mojtaba Shahin , Mansooreh Zahedi , Hourieh Khalajzadeh , Ali Rezaei Nasab

In e-commerce portals, generating answers for product-related questions has become a crucial task. In this paper, we propose the task of product-aware answer generation, which tends to generate an accurate and complete answer from…

Computation and Language · Computer Science 2019-01-25 Shen Gao , Zhaochun Ren , Yihong Eric Zhao , Dongyan Zhao , Dawei Yin , Rui Yan

Recent developments in LLMs offer new opportunities for assisting authors in improving their work. In this paper, we envision a use case where authors can receive LLM-generated reviews that uncover weak points in the current draft. While…

Computation and Language · Computer Science 2024-12-03 Zhaolin Gao , Kianté Brantley , Thorsten Joachims

Context: Mobile app reviews written by users on app stores or social media are significant resources for app developers.Analyzing app reviews have proved to be useful for many areas of software engineering (e.g., requirement engineering,…

Software Engineering · Computer Science 2022-04-08 Mohammad Abdul Hadi , Fatemeh H. Fard

Code comments provide important information for understanding the source code. They can help developers understand the overall purpose of a function or class, as well as identify bugs and technical debt. However, an overabundance of…

Computation and Language · Computer Science 2024-08-12 Nam Le Hai , Nghi D. Q. Bui

Verbal and non-verbal human reaction generation is a challenging task, as different reactions could be appropriate for responding to the same behaviour. This paper proposes the first multiple and multimodal (verbal and nonverbal)…

Computer Vision and Pattern Recognition · Computer Science 2023-07-07 Jiaqi Xu , Cheng Luo , Weicheng Xie , Linlin Shen , Xiaofeng Liu , Lu Liu , Hatice Gunes , Siyang Song

The rise of Generative AI has led to a surge in AI-generated reviews, often posing a serious threat to the credibility of online platforms. Reviews serve as the primary source of information about products and services. Authentic reviews…

Computation and Language · Computer Science 2025-11-10 Somsubhra De , Advait Vats

Explainability, i.e. the ability of a system to explain its behavior to users, has become an important quality of software-intensive systems. Recent work has focused on methods for generating explanations for various algorithmic paradigms…

Software Engineering · Computer Science 2023-07-11 Max Unterbusch , Mersedeh Sadeghi , Jannik Fischbach , Martin Obaidi , Andreas Vogelsang

User-generated, multi-paragraph writing is pervasive and important in many social media platforms (i.e. Amazon reviews, AirBnB host profiles, etc). Ensuring high-quality content is important. Unfortunately, content submitted by users is…

Human-Computer Interaction · Computer Science 2018-04-20 Hamed Nilforoshan , Eugene Wu

While new technologies are expected to revolutionise and become game-changers in improving the efficiencies and practises of our daily lives, it is also critical to investigate and understand the barriers and opportunities faced by their…

Computers and Society · Computer Science 2024-04-22 Lowri Williams , Eirini Anthi , Pete Burnap

We present a comprehensive study of answer quality evaluation in Retrieval-Augmented Generation (RAG) applications using vRAG-Eval, a novel grading system that is designed to assess correctness, completeness, and honesty. We further map the…

Computation and Language · Computer Science 2024-11-08 Yang Wang , Alberto Garcia Hernandez , Roman Kyslyi , Nicholas Kersting

Recommender Systems (RSs) in real-world applications often deal with billions of user interactions daily. To capture the most recent trends effectively, it is common to update the model incrementally using only the newly arrived data.…

Information Retrieval · Computer Science 2021-11-09 Danni Peng , Sinno Jialin Pan , Jie Zhang , Anxiang Zeng

This paper introduces transformer-based language models to the literature measuring corporate culture from text documents. We compile a unique data set of employee reviews that were labeled by human evaluators with respect to the…

Computation and Language · Computer Science 2024-01-26 Sebastian Koch , Stefan Pasch

Writing and maintaining UI tests for mobile apps is a time-consuming and tedious task. While decades of research have produced automated approaches for UI test generation, these approaches typically focus on testing for crashes or…

Software Engineering · Computer Science 2022-11-03 Yixue Zhao , Saghar Talebipour , Kesina Baral , Hyojae Park , Leon Yee , Safwat Ali Khan , Yuriy Brun , Nenad Medvidovic , Kevin Moran

Research on generative models to produce human-aligned / human-preferred outputs has seen significant recent contributions. Between text and image-generative models, we narrowed our focus to text-based generative models, particularly to…

Computer Vision and Pattern Recognition · Computer Science 2024-03-12 Adarsh N L , Arun P , Aravindh N L
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