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In this work, we present a hybrid learning method for training task-oriented dialogue systems through online user interactions. Popular methods for learning task-oriented dialogues include applying reinforcement learning with user feedback…

Computation and Language · Computer Science 2018-04-19 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

Large Language Models (LLMs) have become a popular interface for human-AI interaction, supporting information seeking and task assistance through natural, multi-turn dialogue. To respond to users within multi-turn dialogues, the…

Computation and Language · Computer Science 2026-04-16 Fengran Mo , Yifan Gao , Sha Li , Hansi Zeng , Xin Liu , Zhaoxuan Tan , Xian Li , Jianshu Chen , Dakuo Wang , Meng Jiang

Response generation is one of the critical components in task-oriented dialog systems. Existing studies have shown that large pre-trained language models can be adapted to this task. The typical paradigm of adapting such extremely large…

Computation and Language · Computer Science 2023-02-14 Sandesh Swamy , Narges Tabari , Chacha Chen , Rashmi Gangadharaiah

Reinforcement learning (RL) is a powerful approach to enhance task-oriented dialogue (TOD) systems. However, existing RL methods tend to mainly focus on generation tasks, such as dialogue policy learning (DPL) or response generation (RG),…

Artificial Intelligence · Computer Science 2024-06-21 Huifang Du , Shuqin Li , Minghao Wu , Xuejing Feng , Yuan-Fang Li , Haofen Wang

To make robots accessible to a broad audience, it is critical to endow them with the ability to take universal modes of communication, like commands given in natural language, and extract a concrete desired task specification, defined using…

Computation and Language · Computer Science 2023-03-22 Jiayi Pan , Glen Chou , Dmitry Berenson

Active learning (AL) has demonstrated remarkable potential in reducing the annotation effort required for training machine learning models. However, despite the surging popularity of natural language generation (NLG) tasks in recent years,…

In this paper, we propose to formulate the task-oriented dialogue system as the purely natural language generation task, so as to fully leverage the large-scale pre-trained models like GPT-2 and simplify complicated delexicalization…

Computation and Language · Computer Science 2022-04-26 Weizhi Wang , Zhirui Zhang , Junliang Guo , Yinpei Dai , Boxing Chen , Weihua Luo

Neural models trained for next utterance generation in dialogue task learn to mimic the n-gram sequences in the training set with training objectives like negative log-likelihood (NLL) or cross-entropy. Such commonly used training…

Computation and Language · Computer Science 2021-06-22 Prasanna Parthasarathi , Mohamed Abdelsalam , Joelle Pineau , Sarath Chandar

One of the long-term goals of artificial intelligence is to build an agent that can communicate intelligently with human in natural language. Most existing work on natural language learning relies heavily on training over a pre-collected…

Computation and Language · Computer Science 2017-05-30 Haichao Zhang , Haonan Yu , Wei Xu

Humans generally use natural language to communicate task requirements to each other. Ideally, natural language should also be usable for communicating goals to autonomous machines (e.g., robots) to minimize friction in task specification.…

Machine Learning · Computer Science 2020-12-17 Li Zhou , Kevin Small

Reinforcement Learning (RL) methods have emerged as a popular choice for training an efficient and effective dialogue policy. However, these methods suffer from sparse and unstable reward signals returned by a user simulator only when a…

Artificial Intelligence · Computer Science 2020-09-18 Ziming Li , Sungjin Lee , Baolin Peng , Jinchao Li , Julia Kiseleva , Maarten de Rijke , Shahin Shayandeh , Jianfeng Gao

In the realm of spoken language understanding (SLU), numerous natural language understanding (NLU) methodologies have been adapted by supplying large language models (LLMs) with transcribed speech instead of conventional written text. In…

Language understanding in speech-based systems have attracted much attention in recent years with the growing demand for voice interface applications. However, the robustness of natural language understanding (NLU) systems to errors…

Computation and Language · Computer Science 2022-03-17 Lingyun Feng , Jianwei Yu , Deng Cai , Songxiang Liu , Haitao Zheng , Yan Wang

Generating keyphrases that summarize the main points of a document is a fundamental task in natural language processing. Although existing generative models are capable of predicting multiple keyphrases for an input document as well as…

Computation and Language · Computer Science 2019-06-11 Hou Pong Chan , Wang Chen , Lu Wang , Irwin King

Reinforcement learning (RL) is an effective approach to learn an optimal dialog policy for task-oriented visual dialog systems. A common practice is to apply RL on a neural sequence-to-sequence (seq2seq) framework with the action space…

Computation and Language · Computer Science 2019-10-30 Mingyang Zhou , Josh Arnold , Zhou Yu

Dialog systems, such as voice assistants, are expected to engage with users in complex, evolving conversations. Unfortunately, traditional automatic speech recognition (ASR) systems deployed in such applications are usually trained to…

Audio and Speech Processing · Electrical Eng. & Systems 2024-09-17 Hitesh Tulsiani , David M. Chan , Shalini Ghosh , Garima Lalwani , Prabhat Pandey , Ankish Bansal , Sri Garimella , Ariya Rastrow , Björn Hoffmeister

Recently, data-driven task-oriented dialogue systems have achieved promising performance in English. However, developing dialogue systems that support low-resource languages remains a long-standing challenge due to the absence of…

Computation and Language · Computer Science 2019-11-22 Zihan Liu , Genta Indra Winata , Zhaojiang Lin , Peng Xu , Pascale Fung

Recent strides in large language models (LLMs) have yielded remarkable performance, leveraging reinforcement learning from human feedback (RLHF) to significantly enhance generation and alignment capabilities. However, RLHF encounters…

Computation and Language · Computer Science 2024-05-31 Kuo Liao , Shuang Li , Meng Zhao , Liqun Liu , Mengge Xue , Zhenyu Hu , Honglin Han , Chengguo Yin

Recent deep learning models have shown improving results to natural language generation (NLG) irrespective of providing sufficient annotated data. However, a modest training data may harm such models performance. Thus, how to build a…

Computation and Language · Computer Science 2018-11-13 Van-Khanh Tran , Le-Minh Nguyen

Deep neural networks (DNN) are quickly becoming the de facto standard modeling method for many natural language generation (NLG) tasks. In order for such models to truly be useful, they must be capable of correctly generating utterances for…

Computation and Language · Computer Science 2019-11-11 Chris Kedzie , Kathleen McKeown