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Recognizing customer intent accurately with language models based on customer-agent conversational data is essential in today's digital customer service marketplace, but it is often hindered by the lack of sufficient labeled data. In this…

Computation and Language · Computer Science 2025-12-08 Hengyu Luo , Peng Liu , Stefan Esping

When pre-trained on large unsupervised textual corpora, language models are able to store and retrieve factual knowledge to some extent, making it possible to use them directly for zero-shot cloze-style question answering. However, storing…

Computation and Language · Computer Science 2020-05-12 Fabio Petroni , Patrick Lewis , Aleksandra Piktus , Tim Rocktäschel , Yuxiang Wu , Alexander H. Miller , Sebastian Riedel

Understanding emotions in natural language is inherently a multi-dimensional reasoning problem, where multiple affective signals interact through context, interpersonal relations, and situational cues. However, most existing emotion…

Computation and Language · Computer Science 2026-04-02 Hemanth Kotaprolu , Kishan Maharaj , Raey Zhao , Abhijit Mishra , Pushpak Bhattacharyya

For text-to-image generation, automatically refining user-provided natural language prompts into the keyword-enriched prompts favored by systems is essential for the user experience. Such a prompt refinement process is analogous to…

Computer Vision and Pattern Recognition · Computer Science 2024-07-02 Jingtao Zhan , Qingyao Ai , Yiqun Liu , Yingwei Pan , Ting Yao , Jiaxin Mao , Shaoping Ma , Tao Mei

Due to the high costs associated with finetuning large language models, various recent works propose to adapt them to specific tasks without any parameter updates through in-context learning. Unfortunately, for in-context learning there is…

Computation and Language · Computer Science 2022-02-15 Yanchen Liu , Timo Schick , Hinrich Schütze

Text classification tends to be difficult when data are deficient or when it is required to adapt to unseen classes. In such challenging scenarios, recent studies have often used meta-learning to simulate the few-shot task, thus negating…

Information Retrieval · Computer Science 2019-11-22 Shumin Deng , Ningyu Zhang , Zhanlin Sun , Jiaoyan Chen , Huajun Chen

Many data sets (e.g., reviews, forums, news, etc.) exist parallelly in multiple languages. They all cover the same content, but the linguistic differences make it impossible to use traditional, bag-of-word-based topic models. Models have to…

Computation and Language · Computer Science 2021-02-05 Federico Bianchi , Silvia Terragni , Dirk Hovy , Debora Nozza , Elisabetta Fersini

As an algorithmic framework for learning to learn, meta-learning provides a promising solution for few-shot text classification. However, most existing research fail to give enough attention to class labels. Traditional basic framework…

Computation and Language · Computer Science 2024-12-16 Guanghua Hou , Shuhui Cao , Deqiang Ouyang , Ning Wang

Retrained large language models (LLMs) have become extensively used across various sub-disciplines of natural language processing (NLP). In NLP, text classification problems have garnered considerable focus, but still faced with some…

Computation and Language · Computer Science 2023-12-05 Zhiqiang Wang , Yiran Pang , Yanbin Lin

Large language models (LLMs) are widely used as zero-shot and few-shot classifiers, where task behaviour is largely controlled through prompting. A growing number of works have observed that LLMs are sensitive to prompt variations, with…

Computation and Language · Computer Science 2026-02-05 Branislav Pecher , Michal Spiegel , Robert Belanec , Jan Cegin

Zero-shot Learners are models capable of predicting unseen classes. In this work, we propose a Zero-shot Learning approach for text categorization. Our method involves training model on a large corpus of sentences to learn the relationship…

Computation and Language · Computer Science 2017-12-27 Pushpankar Kumar Pushp , Muktabh Mayank Srivastava

Explaining the outcome of deep learning decisions based on affect is challenging but necessary if we expect social companion robots to interact with users on an emotional level. In this paper, we present a commonsense approach that utilizes…

Computation and Language · Computer Science 2021-03-08 A. Sutherland , S. Magg , S. Wermter

Prompting approaches have been recently explored in text style transfer, where a textual prompt is used to query a pretrained language model to generate style-transferred texts word by word in an autoregressive manner. However, such a…

Computation and Language · Computer Science 2023-12-25 Guoqing Luo , Yu Tong Han , Lili Mou , Mauajama Firdaus

Demonstration learning aims to guide the prompt prediction via providing answered demonstrations in the few shot settings. Despite achieving promising results, existing work only concatenates the answered examples as demonstrations to the…

Machine Learning · Computer Science 2022-09-02 Sirui Wang , Kaiwen Wei , Hongzhi Zhang , Yuntao Li , Wei Wu

Self-supervised models trained with a contrastive loss such as CLIP have shown to be very powerful in zero-shot classification settings. However, to be used as a zero-shot classifier these models require the user to provide new captions…

Machine Learning · Computer Science 2022-10-31 Bhawesh Kumar , Anil Palepu , Rudraksh Tuwani , Andrew Beam

Most research on hate speech detection has focused on English where a sizeable amount of labeled training data is available. However, to expand hate speech detection into more languages, approaches that require minimal training data are…

Computation and Language · Computer Science 2023-06-13 Janis Goldzycher , Moritz Preisig , Chantal Amrhein , Gerold Schneider

The proliferation of mobile sensing technologies has enabled the study of various physiological and behavioural phenomena through unobtrusive data collection from smartphone sensors. This approach offers real-time insights into individuals'…

Human-Computer Interaction · Computer Science 2024-08-26 Songyan Teng , Tianyi Zhang , Simon D'Alfonso , Vassilis Kostakos

Sentiment classification involves quantifying the affective reaction of a human to a document, media item or an event. Although researchers have investigated several methods to reliably infer sentiment from lexical, speech and body language…

Information Retrieval · Computer Science 2018-06-11 Rahul Gupta , Saurabh Sahu , Carol Espy-Wilson , Shrikanth Narayanan

When recognizing emotions from speech, we encounter two common problems: how to optimally capture emotion-relevant information from the speech signal and how to best quantify or categorize the noisy subjective emotion labels.…

Audio and Speech Processing · Electrical Eng. & Systems 2022-11-04 Sofoklis Kakouros , Themos Stafylakis , Ladislav Mosner , Lukas Burget

Language models are achieving impressive performance on various tasks by aggressively adopting inference-time prompting techniques, such as zero-shot and few-shot prompting. In this work, we introduce EchoPrompt, a simple yet effective…

Computation and Language · Computer Science 2024-02-22 Rajasekhar Reddy Mekala , Yasaman Razeghi , Sameer Singh
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