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Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

This paper explores SynTOD, a new synthetic data generation approach for developing end-to-end Task-Oriented Dialogue (TOD) Systems capable of handling complex tasks such as intent classification, slot filling, conversational…

Computation and Language · Computer Science 2024-04-24 Chris Samarinas , Pracha Promthaw , Atharva Nijasure , Hansi Zeng , Julian Killingback , Hamed Zamani

Recent advances in task-oriented dialogue (TOD) systems, driven by large language models (LLMs) with extensive API and tool integration, have enabled conversational agents to coordinate interleaved goals, maintain long-horizon context, and…

Computation and Language · Computer Science 2026-02-02 Yifei Zhang , Hooshang Nayyeri , Rinat Khaziev , Emine Yilmaz , Gokhan Tur , Dilek Hakkani-Tür , Hari Thadakamalla

One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…

Computation and Language · Computer Science 2023-09-26 Sam Davidson , Salvatore Romeo , Raphael Shu , James Gung , Arshit Gupta , Saab Mansour , Yi Zhang

This paper examines various unsupervised pretraining objectives for learning dialog context representations. Two novel methods of pretraining dialog context encoders are proposed, and a total of four methods are examined. Each pretraining…

Computation and Language · Computer Science 2019-06-05 Shikib Mehri , Evgeniia Razumovskaia , Tiancheng Zhao , Maxine Eskenazi

In current text-based task-oriented dialogue (TOD) systems, user emotion detection (ED) is often overlooked or is typically treated as a separate and independent task, requiring additional training. In contrast, our work demonstrates that…

Computation and Language · Computer Science 2024-07-01 Armand Stricker , Patrick Paroubek

This work combines information about the dialogue history encoded by pre-trained model with a meaning representation of the current system utterance to realize contextual language generation in task-oriented dialogues. We utilize the…

Computation and Language · Computer Science 2021-11-30 Ye Liu , Wolfgang Maier , Wolfgang Minker , Stefan Ultes

As large dialogue models become commonplace in practice, the problems surrounding high compute requirements for training, inference and larger memory footprint still persists. In this work, we present AUTODIAL, a multi-task dialogue model…

Computation and Language · Computer Science 2023-06-12 Prajjwal Bhargava , Pooyan Amini , Shahin Shayandeh , Chinnadhurai Sankar

Recently, speech-text pre-training methods have shown remarkable success in many speech and natural language processing tasks. However, most previous pre-trained models are usually tailored for one or two specific tasks, but fail to conquer…

Computation and Language · Computer Science 2023-06-12 Tianshu Yu , Haoyu Gao , Ting-En Lin , Min Yang , Yuchuan Wu , Wentao Ma , Chao Wang , Fei Huang , Yongbin Li

Current task-oriented dialog (TOD) systems mostly manage structured knowledge (e.g. databases and tables) to guide the goal-oriented conversations. However, they fall short of handling dialogs which also involve unstructured knowledge (e.g.…

Computation and Language · Computer Science 2022-02-02 Silin Gao , Ryuichi Takanobu , Antoine Bosselut , Minlie Huang

In spoken Task-Oriented Dialogue (TOD) systems, the choice of the semantic representation describing the users' requests is key to a smooth interaction. Indeed, the system uses this representation to reason over a database and its domain…

Artificial Intelligence · Computer Science 2024-06-21 Lucas Druart , Valentin Vielzeuf , Yannick Estève

Text response generation for multimodal task-oriented dialog systems, which aims to generate the proper text response given the multimodal context, is an essential yet challenging task. Although existing efforts have achieved compelling…

Computation and Language · Computer Science 2024-05-14 Xiaolin Chen , Xuemeng Song , Liqiang Jing , Shuo Li , Linmei Hu , Liqiang Nie

Multilingual task-oriented dialogue (ToD) facilitates access to services and information for many (communities of) speakers. Nevertheless, the potential of this technology is not fully realised, as current datasets for multilingual ToD -…

Computation and Language · Computer Science 2023-05-24 Olga Majewska , Evgeniia Razumovskaia , Edoardo Maria Ponti , Ivan Vulić , Anna Korhonen

Task-Oriented Dialogue (TOD) systems are drawing more and more attention in recent studies. Current methods focus on constructing pre-trained models or fine-tuning strategies while the evaluation of TOD is limited by a policy mismatch…

Computation and Language · Computer Science 2022-10-27 Qinyuan Cheng , Linyang Li , Guofeng Quan , Feng Gao , Xiaofeng Mou , Xipeng Qiu

End-to-end task-oriented dialogue (EToD) can directly generate responses in an end-to-end fashion without modular training, which attracts escalating popularity. The advancement of deep neural networks, especially the successful use of…

Computation and Language · Computer Science 2023-11-16 Libo Qin , Wenbo Pan , Qiguang Chen , Lizi Liao , Zhou Yu , Yue Zhang , Wanxiang Che , Min Li

Task-oriented conversational modeling with unstructured knowledge access, as track 1 of the 9th Dialogue System Technology Challenges (DSTC 9), requests to build a system to generate response given dialogue history and knowledge access.…

Computation and Language · Computer Science 2020-12-23 Chao-Hong Tan , Xiaoyu Yang , Zi'ou Zheng , Tianda Li , Yufei Feng , Jia-Chen Gu , Quan Liu , Dan Liu , Zhen-Hua Ling , Xiaodan Zhu

Task-oriented dialogue focuses on conversational agents that participate in user-initiated dialogues on domain-specific topics. In contrast to chatbots, which simply seek to sustain open-ended meaningful discourse, existing task-oriented…

Computation and Language · Computer Science 2017-08-16 Mihail Eric , Christopher D. Manning

As the labeling cost for different modules in task-oriented dialog (ToD) systems is expensive, a major challenge is to train different modules with the least amount of labeled data. Recently, large-scale pre-trained language models, have…

Computation and Language · Computer Science 2021-08-31 Fei Mi , Wanhao Zhou , Fengyu Cai , Lingjing Kong , Minlie Huang , Boi Faltings

There is growing interest in the automated extraction of relevant information from clinical dialogues. However, it is difficult to collect and construct large annotated resources for clinical dialogue tasks. Recent developments in natural…

Computation and Language · Computer Science 2022-06-07 Zhengyuan Liu , Pavitra Krishnaswamy , Nancy F. Chen

Task-oriented dialogue systems are broadly used in virtual assistants and other automated services, providing interfaces between users and machines to facilitate specific tasks. Nowadays, task-oriented dialogue systems have greatly…

Computation and Language · Computer Science 2024-05-17 Ruolin Su , Biing-Hwang Juang