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Research in explainable AI (XAI) aims to provide insights into the decision-making process of opaque AI models. To date, most XAI methods offer one-off and static explanations, which cannot cater to the diverse backgrounds and understanding…

Human-Computer Interaction · Computer Science 2024-08-13 Tong Zhang , X. Jessie Yang , Boyang Li

We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize…

Computation and Language · Computer Science 2024-05-07 Jessy Lin , Nicholas Tomlin , Jacob Andreas , Jason Eisner

Automatic measures of similarity between utterances are invaluable for training speech synthesizers, evaluating machine translation, and assessing learner productions. While there exist measures for semantic similarity and prosodic…

Computation and Language · Computer Science 2024-03-25 Nigel G. Ward , Divette Marco

There is a growing interest in developing goal-oriented dialog systems which serve users in accomplishing complex tasks through multi-turn conversations. Although many methods are devised to evaluate and improve the performance of…

Computation and Language · Computer Science 2020-05-18 Ryuichi Takanobu , Qi Zhu , Jinchao Li , Baolin Peng , Jianfeng Gao , Minlie Huang

There is a multitude of novel generative models for open-domain conversational systems; however, there is no systematic evaluation of different systems. Systematic comparisons require consistency in experimental design, evaluation sets,…

Computation and Language · Computer Science 2020-10-27 Seolhwa Lee , Heuiseok Lim , João Sedoc

The construction of open-domain dialogue systems requires high-quality dialogue datasets. The dialogue data admits a wide variety of responses for a given dialogue history, especially responses with different semantics. However, collecting…

Computation and Language · Computer Science 2022-11-01 Jiao Ou , Jinchao Zhang , Yang Feng , Jie Zhou

The amount of dialogue history to include in a conversational agent is often underestimated and/or set in an empirical and thus possibly naive way. This suggests that principled investigations into optimal context windows are urgently…

Computation and Language · Computer Science 2018-12-04 Heriberto Cuayáhuitl , Seonghan Ryu , Donghyeon Lee , Jihie Kim

Large language models are known to produce output which sounds fluent and convincing, but is also often wrong, e.g. "unfaithful" with respect to a rationale as retrieved from a knowledge base. In this paper, we show that task-based systems…

While communicating with a user, a task-oriented dialogue system has to track the user's needs at each turn according to the conversation history. This process called dialogue state tracking (DST) is crucial because it directly informs the…

Computation and Language · Computer Science 2022-08-01 Léo Jacqmin , Lina M. Rojas-Barahona , Benoit Favre

Current works in the generation of personalized dialogue primarily contribute to the agent presenting a consistent personality and driving a more informative response. However, we found that the generated responses from most previous models…

Computation and Language · Computer Science 2022-08-23 Itsugun Cho , Dongyang Wang , Ryota Takahashi , Hiroaki Saito

Constructed-response questions are crucial to encourage generative processing and test a learner's understanding of core concepts. However, the limited availability of instructor time, large class sizes, and other resource constraints pose…

Computers and Society · Computer Science 2025-12-05 Shyam Agarwal , Ali Moghimi , Kevin C. Haudek

Open domain conversational agents can answer a broad range of targeted queries. However, the sequential nature of interaction with these systems makes knowledge exploration a lengthy task which burdens the user with asking a chain of well…

Computation and Language · Computer Science 2023-02-23 Christopher Richardson , Sudipta Kar , Anjishnu Kumar , Anand Ramachandran , Omar Zia Khan , Zeynab Raeesy , Abhinav Sethy

Human annotation of natural language facilitates standardized evaluation of natural language processing systems and supports automated feature extraction. This document consists of instructions for annotating the temporal information in…

cmp-lg · Computer Science 2016-08-31 Tom O'Hara , Janyce Wiebe , Karen Payne

Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…

Computation and Language · Computer Science 2025-07-22 Hongru Wang , Lingzhi Wang , Yiming Du , Liang Chen , Jingyan Zhou , Yufei Wang , Kam-Fai Wong

It is important to define meaningful and interpretable automatic evaluation metrics for open-domain dialog research. Standard language generation metrics have been shown to be ineffective for dialog. This paper introduces the FED metric…

Computation and Language · Computer Science 2020-06-25 Shikib Mehri , Maxine Eskenazi

In modern dialogue systems, the ability to implicitly infer user backgrounds from conversations and leverage this information for personalized assistance is crucial. However, the scarcity of high-quality data remains a fundamental challenge…

Computation and Language · Computer Science 2025-06-04 Bo Peng , Zhiheng Wang , Heyang Gong , Chaochao Lu

The Dialog State Tracking Challenge 4 (DSTC 4) differentiates itself from the previous three editions as follows: the number of slot-value pairs present in the ontology is much larger, no spoken language understanding output is given, and…

Computation and Language · Computer Science 2016-05-10 Franck Dernoncourt , Ji Young Lee , Trung H. Bui , Hung H. Bui

This paper introduces a framework for the automated evaluation of natural language texts. A manually constructed rubric describes how to assess multiple dimensions of interest. To evaluate a text, a large language model (LLM) is prompted…

Computation and Language · Computer Science 2025-01-03 Helia Hashemi , Jason Eisner , Corby Rosset , Benjamin Van Durme , Chris Kedzie

In second language learning, scenario-based conversation practice is important for language learners to achieve fluency in speaking, but students often lack sufficient opportunities to practice their conversational skills with qualified…

Computation and Language · Computer Science 2024-04-01 Shuyao Xu , Long Qin , Tianyang Chen , Zhenzhou Zha , Bingxue Qiu , Weizhi Wang

Open-domain dialogue systems aim to generate natural and engaging conversations, providing significant practical value in real applications such as social robotics and personal assistants. The advent of large language models (LLMs) has…

Artificial Intelligence · Computer Science 2025-05-20 Yufeng Wang , Jinwu Hu , Ziteng Huang , Kunyang Lin , Zitian Zhang , Peihao Chen , Yu Hu , Qianyue Wang , Zhuliang Yu , Bin Sun , Xiaofen Xing , Qingfang Zheng , Mingkui Tan