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Related papers: Trust Calibration as a Function of the Evolution o…

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Trust is fundamental to effective visual data communication between the visualization designer and the reader. Although personal experience and preference influence readers' trust in visualizations, visualization designers can leverage…

Human-Computer Interaction · Computer Science 2022-09-29 Hamza Elhamdadi , Aimen Gaba , Yea-Seul Kim , Cindy Xiong

Trust is an essential aspect of data visualization, as it plays a crucial role in the interpretation and decision-making processes of users. While research in social sciences outlines the multi-dimensional factors that can play a role in…

Human-Computer Interaction · Computer Science 2023-10-02 Hamza Elhamdadi , Adam Stefkovics , Johanna Beyer , Eric Moerth , Cindy Xiong Bearfield , Carolina Nobre

Despite the importance of viewers' trust in data visualization, there is a lack of research on the viewers' own perspective on their trust. In addition, much of the research on trust remains relatively theoretical and inaccessible for…

Human-Computer Interaction · Computer Science 2025-03-17 Oen McKinley , Saugat Pandey , Alvitta Ottley

Defining trust is an important endeavor given its applicability to assessing public mood to much of the innovation in the newly formed autonomous industry, such as artificial intelligence (AI),medical bots, drones, autonomous vehicles, and…

Artificial Intelligence · Computer Science 2020-09-29 Rita Borgo , Darren J Edwards

Thematic maps are widely used to communicate spatial patterns to non-expert audiences. Although uncertainty is inherent in thematic map data, it is rarely visualized, raising questions about how its inclusion affects trust. Prior work…

Human-Computer Interaction · Computer Science 2026-02-03 Varun Srivastava , Fan Lei , Alan M. MacEachren , Ross Maciejewski

The quest to develop intelligent visual analytics (VA) systems capable of collaborating and naturally interacting with humans presents a multifaceted and intriguing challenge. VA systems designed for collaboration must adeptly navigate a…

Human-Computer Interaction · Computer Science 2024-04-12 Alvitta Ottley

Few concepts are as ubiquitous in computational fields as trust. However, in the case of information visualization, there are several unique and complex challenges, chief among them: defining and measuring trust. In this paper, we…

Human-Computer Interaction · Computer Science 2023-08-10 Saugat Pandey , Oen G. McKinley , R. Jordan Crouser , Alvitta Ottley

Systems relying on ML have become ubiquitous, but so has biased behavior within them. Research shows that bias significantly affects stakeholders' trust in systems and how they use them. Further, stakeholders of different backgrounds view…

Human-Computer Interaction · Computer Science 2025-08-04 Zhanna Kaufman , Madeline Endres , Cindy Xiong Bearfield , Yuriy Brun

Explainable AI has become a common term in the literature, scrutinized by computer scientists and statisticians and highlighted by psychological or philosophical researchers. One major effort many researchers tackle is constructing general…

Artificial Intelligence · Computer Science 2025-09-12 Carina Newen , Daniel Bodemer , Sonja Glantz , Emmanuel Müller , Magdalena Wischnewski , Lenka Schnaubert

Trust plays a fundamental role in shaping the willingness of users to engage and collaborate with artificial intelligence (AI) systems. Yet, measuring user trust remains challenging due to its complex and dynamic nature. While traditional…

Human-Computer Interaction · Computer Science 2025-03-11 Xin Wang , Stephanie Tulk Jesso , Sadamori Kojaku , David M Neyens , Min Sun Kim

The increasing integration of artificial intelligence (AI) in visual analytics (VA) tools raises vital questions about the behavior of users, their trust, and the potential of induced biases when provided with guidance during data…

Human-Computer Interaction · Computer Science 2024-04-24 Sunwoo Ha , Shayan Monadjemi , Alvitta Ottley

In a human-AI collaboration, users build a mental model of the AI system based on its reliability and how it presents its decision, e.g. its presentation of system confidence and an explanation of the output. Modern NLP systems are often…

Computation and Language · Computer Science 2023-10-23 Shehzaad Dhuliawala , Vilém Zouhar , Mennatallah El-Assady , Mrinmaya Sachan

Trust plays a critical role in visual data communication and decision-making, yet existing visualization research employs varied trust measures, making it challenging to compare and synthesize findings across studies. In this work, we first…

Human-Computer Interaction · Computer Science 2025-12-15 Huichen Will Wang , Kylie Lin , Andrew Cohen , Ryan Kennedy , Zach Zwald , Carolina Nobre , Cindy Xiong Bearfield

Our society increasingly depends on intelligent systems to solve complex problems, ranging from recommender systems suggesting the next movie to watch to AI models assisting in medical diagnoses for hospitalized patients. With the iterative…

Human-Computer Interaction · Computer Science 2025-07-15 Angelos Chatzimparmpas

Clinician-facing predictive models are increasingly present in the healthcare setting. Regardless of their success with respect to performance metrics, all models have uncertainty. We investigate how to visually communicate uncertainty in…

Human-Computer Interaction · Computer Science 2022-10-25 Caitlin F. Harrigan , Gabriela Morgenshtern , Anna Goldenberg , Fanny Chevalier

Deep learning has recently seen rapid development and received significant attention due to its state-of-the-art performance on previously-thought hard problems. However, because of the internal complexity and nonlinear structure of deep…

Human-Computer Interaction · Computer Science 2018-05-15 Fred Hohman , Minsuk Kahng , Robert Pienta , Duen Horng Chau

Recently, deep learning has been advancing the state of the art in artificial intelligence to a new level, and humans rely on artificial intelligence techniques more than ever. However, even with such unprecedented advancements, the lack of…

Human-Computer Interaction · Computer Science 2018-04-10 Jaegul Choo , Shixia Liu

Trust is a subjective yet fundamental component of human-computer interaction, and is a determining factor in shaping the efficacy of data visualizations. Prior research has identified five dimensions of trust assessment in visualizations…

Human-Computer Interaction · Computer Science 2024-08-08 R. Jordan Crouser , Syrine Matoussi , Lan Kung , Saugat Pandey , Oen G. McKinley , Alvitta Ottley

Machine learning technology has become ubiquitous, but, unfortunately, often exhibits bias. As a consequence, disparate stakeholders need to interact with and make informed decisions about using machine learning models in everyday systems.…

Human-Computer Interaction · Computer Science 2024-01-12 Aimen Gaba , Zhanna Kaufman , Jason Chueng , Marie Shvakel , Kyle Wm. Hall , Yuriy Brun , Cindy Xiong Bearfield

Intelligent information systems that contain emergent elements often encounter trust problems because results do not get sufficiently explained and the procedure itself can not be fully retraced. This is caused by a control flow depending…

Computers and Society · Computer Science 2021-04-30 Michael Guckert , Nils Gumpfer , Jennifer Hannig , Till Keller , Neil Urquhart
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