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While the long-term effects of the COVID-19 pandemic on software professionals and organizations are difficult to predict, it seems likely that working from home, remote-first teams, distributed teams, and hybrid (part-remote/part-office)…

Software Engineering · Computer Science 2022-02-24 Ronnie E. de Souza Santos , Paul Ralph

The rapid adoption of remote and hybrid work models in response to the COVID-19 pandemic has brought significant changes to communication and coordination within software development teams, affecting how various activities are executed.…

Software Engineering · Computer Science 2024-08-26 Felipe Jansen , Ronnie de Souza Santos

The trend of remote work, especially in the IT sector, has been on the rise in recent years, and its popularity has especially increased since the COVID-19 pandemic. In addition to adopting remote work, companies also have been migrating…

Software Engineering · Computer Science 2022-09-12 Lulit Asfaw , Mikael Clemmons , Cody Hayes , Elise Letnaunchyn , Elnaz Rabieinejad

We now turn to understanding the impact that COVID-19 had on the personal productivity and well-being of information workers as their work practices were impacted by remote work. This chapter overviews people's productivity, satisfaction,…

Computers and Society · Computer Science 2021-03-04 Jenna Butler , Mary Czerwinski , Shamsi Iqbal , Sonia Jaffe , Kate Nowak , Emily Peloquin , Longqi Yang

We present an employer-side perspective on remote work through the pandemic using data from top executives of 129 employers in North America. Our analysis suggests that at least some of the pandemic-accelerated changes to the work location…

Remote work has expanded dramatically since 2020, upending longstanding travel patterns and behavior. More fundamentally, the flexibility for remote workers to choose when and where to work has created much stronger connections between…

Applications · Statistics 2023-03-14 Nicholas S. Caros , Xiaotong Guo , Yunhan Zheng , Jinhua Zhao

[Context] The COVID-19 pandemic has had a disruptive impact on how people work and collaborate across all global economic sectors, including the software business. While remote working is not new for software engineers, forced…

Background. The widespread adoption of hybrid work following the COVID-19 pandemic has fundamentally transformed software development practices, introducing new challenges in communication and collaboration as organizations transition from…

Software Engineering · Computer Science 2025-09-26 Daniela Grassi , Fabio Calefato , Darja Smite , Nicole Novielli , Filippo Lanubile

The mass shift to working at home during the COVID-19 pandemic radically changed the way many software development teams collaborate and communicate. To investigate how team culture and team productivity may also have been affected, we…

Software Engineering · Computer Science 2021-02-12 Courtney Miller , Paige Rodeghero , Margaret-Anne Storey , Denae Ford , Thomas Zimmermann

Since December 2019, the COVID-19 pandemic has caused people around the world to exercise social distancing, which has led to an abrupt rise in the adoption of remote communications for working, socializing, and learning from home. As…

Computers and Society · Computer Science 2021-06-10 Pardis Emami-Naeini , Tiona Francisco , Tadayoshi Kohno , Franziska Roesner

Due to the Covid-19 pandemic, employees from around the world were compelled to work remotely from home and, in many cases, without much preparation. A substantial body of international research has been conducted on the experiences and…

Computers and Society · Computer Science 2025-01-07 Edgar Pacheco

While much work focuses on the impacts of the pandemic on people's psychological and physical health, it is still unclear about the practical changes and adaptations. In this work, we interviewed 46 participants who were forced to work from…

Computers and Society · Computer Science 2021-09-29 Jie Cai , Sarah J Ryu , Hyejin Hannah Kum-Biocca , Donghee Yvette Wohn

The COVID-19 pandemic shifted academic collaboration from in-person to remote interactions. This study explores, for the first time, the effects on scientific collaborations and impact of such a shift, comparing research output before,…

Context. Due to the COVID-19 pandemic, software professionals had to abruptly shift to ostensibly temporary home offices, which affected teamwork in several ways. Goal. This study aims to explore how these professionals coped with remote…

Software Engineering · Computer Science 2022-03-21 Ronnie E. de Souza Santos , Paul Ralph

Context. As a novel coronavirus swept the world in early 2020, thousands of software developers began working from home. Many did so on short notice, under difficult and stressful conditions. Objective. This study investigates the effects…

Following the onset of the COVID-19 pandemic and subsequent lockdowns, software engineers' daily life was disrupted and abruptly forced into remote working from home. This change deeply impacted typical working routines, affecting both…

Software Engineering · Computer Science 2021-01-13 Daniel Russo , Paul P. H. Hanel , Seraphina Altnickel , Niels van Berkel

The COVID-19 pandemic has forced governments worldwide to impose movement restrictions on their citizens. Although critical to reducing the virus' reproduction rate, these restrictions come with far-reaching social and economic…

Computers and Society · Computer Science 2021-04-06 Daniel Russo , Paul H. P. Hanel , Seraphina Altnickel , Niels van Berkel

Virtual meetings are critical for remote work because of the need for synchronous collaboration in the absence of in-person interactions. In-meeting multitasking is closely linked to people's productivity and wellbeing. However, we…

Computers and Society · Computer Science 2021-01-29 Hancheng Cao , Chia-Jung Lee , Shamsi Iqbal , Mary Czerwinski , Priscilla Wong , Sean Rintel , Brent Hecht , Jaime Teevan , Longqi Yang

The COVID-19 pandemic has permanently altered workplace structures, normalizing remote work. However, critical evidence highlights challenges with fully remote arrangements, particularly for software teams. This study investigates employee…

Software Engineering · Computer Science 2025-10-08 Darja Smite , Franz Zieris , Lars-Ola Damm

Psychological safety is a precondition for learning and success in software teams. Companies such as SavingsBank, which is discussed in this article, have developed good practices to facilitate psychological safety, most of which depend on…

Software Engineering · Computer Science 2022-08-29 Anastasiia Tkalich , Darja Smite , Nina Haugland Andersen , Nils Brede Moe
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