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Conversational Recommender Systems (CRSs) have emerged as a transformative paradigm for offering personalized recommendations through natural language dialogue. However, they face challenges with knowledge sparsity, as users often provide…

Computation and Language · Computer Science 2025-03-11 Zhangchi Qiu , Linhao Luo , Zicheng Zhao , Shirui Pan , Alan Wee-Chung Liew

Human conversations of recommendation naturally involve the shift of interests which can align the recommendation actions and conversation process to make accurate recommendations with rich explanations. However, existing conversational…

Computation and Language · Computer Science 2022-11-08 Jinfeng Zhou , Bo Wang , Minlie Huang , Dongming Zhao , Kun Huang , Ruifang He , Yuexian Hou

In conversational recommender systems (CRSs), conversations usually involve a set of items and item-related entities or attributes, e.g., director is a related entity of a movie. These items and item-related entities are often mentioned…

Information Retrieval · Computer Science 2024-12-04 Jie Zou , Aixin Sun , Cheng Long , Evangelos Kanoulas

Reciprocal recommender systems (RRS) in dating, gaming, and talent platforms require mutual acceptance for a match. Logged data, however, over-represents popular profiles due to past exposure policies, creating feedback loops that skew…

Information Retrieval · Computer Science 2025-08-05 Kazuki Kawamura , Takuma Udagawa , Kei Tateno

This paper aims to efficiently enable large language models (LLMs) to use external knowledge and goal guidance in conversational recommender system (CRS) tasks. Advanced LLMs (e.g., ChatGPT) are limited in domain-specific CRS tasks for 1)…

Computation and Language · Computer Science 2024-05-06 Chuang Li , Yang Deng , Hengchang Hu , Min-Yen Kan , Haizhou Li

With the continuous development of machine learning technology, major e-commerce platforms have launched recommendation systems based on it to serve a large number of customers with different needs more efficiently. Compared with…

Machine Learning · Computer Science 2020-12-14 Yang Yu , Zhenhao Gu , Rong Tao , Jingtian Ge , Kenglun Chang

Recommender systems have become increasingly important with the rise of the web as a medium for electronic and business transactions. One of the key drivers of this technology is the ease with which users can provide feedback about their…

Information Retrieval · Computer Science 2024-11-05 Dong Li

The evaluation of recommender system fairness has become increasingly important, especially with recent legislation that emphasises the development of fair and responsible artificial intelligence. This has led to the emergence of various…

Information Retrieval · Computer Science 2026-04-29 Theresia Veronika Rampisela

Conversational recommender systems (CRS) based on Large Language Models (LLMs) need to constantly be aligned to the user preferences to provide satisfying and context-relevant item recommendations. The traditional supervised fine-tuning…

Machine Learning · Computer Science 2025-08-08 Zhongheng Yang , Aijia Sun , Yushang Zhao , Yinuo Yang , Dannier Li , Chengrui Zhou

Reinforcement Learning-based Recommender Systems (RLRS) have shown promise across a spectrum of applications, from e-commerce platforms to streaming services. Yet, they grapple with challenges, notably in crafting reward functions and…

Information Retrieval · Computer Science 2024-03-27 Siyu Wang , Xiaocong Chen , Lina Yao

Offline reinforcement learning (RL) is an effective tool for real-world recommender systems with its capacity to model the dynamic interest of users and its interactive nature. Most existing offline RL recommender systems focus on…

Information Retrieval · Computer Science 2025-05-13 Yi Zhang , Ruihong Qiu , Jiajun Liu , Sen Wang

Relevance and fairness are two major objectives of recommender systems (RSs). Recent work proposes measures of RS fairness that are either independent from relevance (fairness-only) or conditioned on relevance (joint measures). While…

Information Retrieval · Computer Science 2024-05-29 Theresia Veronika Rampisela , Tuukka Ruotsalo , Maria Maistro , Christina Lioma

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

Information Retrieval · Computer Science 2011-07-04 M. H. Goker , P. Langley , C. A. Thompson

Growing interests have been attracted in Conversational Recommender Systems (CRS), which explore user preference through conversational interactions in order to make appropriate recommendation. However, there is still a lack of ability in…

Computation and Language · Computer Science 2021-09-06 Wenchang Ma , Ryuichi Takanobu , Minlie Huang

Traditional conversational travel recommender systems primarily optimize for user relevance and convenience, often reinforcing popular, overcrowded destinations and carbon-intensive travel choices. To address this, we present TRACE (Tourism…

Information Retrieval · Computer Science 2026-04-17 Ashmi Banerjee , Adithi Satish , Wolfgang Wörndl , Yashar Deldjoo

In the era of information overload, recommender systems (RSs) have become an indispensable part of online service platforms. Traditional RSs estimate user interests and predict their future behaviors by utilizing correlations in the…

Information Retrieval · Computer Science 2023-01-04 Yaochen Zhu , Jing Ma , Jundong Li

In offline reinforcement learning-based recommender systems (RLRS), learning effective state representations is crucial for capturing user preferences that directly impact long-term rewards. However, raw state representations often contain…

Information Retrieval · Computer Science 2025-02-05 Siyu Wang , Xiaocong Chen , Lina Yao

Conversational recommenders are emerging as a powerful tool to personalize a user's recommendation experience. Through a back-and-forth dialogue, users can quickly hone in on just the right items. Many approaches to conversational…

Information Retrieval · Computer Science 2023-02-15 Allen Lin , Ziwei Zhu , Jianling Wang , James Caverlee

Recommender systems are a vital tool that helps us to overcome the information overload problem. They are being used by most e-commerce web sites and attract the interest of a broad scientific community. A recommender system uses data on…

Information Retrieval · Computer Science 2017-02-22 Fei Yu , An Zeng , Sebastien Gillard , Matus Medo

The usage of recommendation agents (RAs) in the online marketplace can help consumers to locate their desired products. RAs can help consumers effectively obtain comprehensive product information and compare their candidate target products.…

Computers and Society · Computer Science 2016-06-07 Hui Zhu , Zherui Yang , Carol Xj Ou , Hongwei Liu , Robert M Davison
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