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Explanations are pervasive in our lives. Mostly, they occur in dialogical form where an {\em explainer} discusses a concept or phenomenon of interest with an {\em explainee}. Leaving the explainee with a clear understanding is not…

Computation and Language · Computer Science 2024-03-04 Milad Alshomary , Felix Lange , Meisam Booshehri , Meghdut Sengupta , Philipp Cimiano , Henning Wachsmuth

To generate trust with their users, Explainable Artificial Intelligence (XAI) systems need to include an explanation model that can communicate the internal decisions, behaviours and actions to the interacting humans. Successful explanation…

Artificial Intelligence · Computer Science 2018-06-22 Prashan Madumal , Tim Miller , Frank Vetere , Liz Sonenberg

Explanations form the foundation of knowledge sharing and build upon communication principles, social dynamics, and learning theories. We focus specifically on conversational approaches for explanations because the context is highly…

Computation and Language · Computer Science 2024-06-27 Grace Li , Milad Alshomary , Smaranda Muresan

Explanations constitute an important aspect of successful human robot interactions and can enhance robot understanding. To improve the understanding of the robot, we have developed four levels of explanation (LOE) based on two questions:…

Robotics · Computer Science 2025-01-22 Shikhar Kumar , Yael Edan

Diagnosing student problem behaviors requires teachers to synthesize multifaceted information, identify behavioral categories, and plan intervention strategies. Although fine-tuned large language models (LLMs) can support this process…

Computation and Language · Computer Science 2026-04-27 Zhilin Fan , Deliang Wang , Penghe Chen , Yu Lu

Providing plausible responses to why questions is a challenging but critical goal for language based human-machine interaction. Explanations are challenging in that they require many different forms of abstract knowledge and reasoning.…

Computation and Language · Computer Science 2019-06-05 Allen Nie , Erin D. Bennett , Noah D. Goodman

Explainable Artificial Intelligence (XAI) systems need to include an explanation model to communicate the internal decisions, behaviours and actions to the interacting humans. Successful explanation involves both cognitive and social…

Artificial Intelligence · Computer Science 2019-03-07 Prashan Madumal , Tim Miller , Liz Sonenberg , Frank Vetere

While we do not always use words, communicating what we want to an AI is a conversation -- with ourselves as well as with it, a recurring loop with optional steps depending on the complexity of the situation and our request. Any given…

Human-Computer Interaction · Computer Science 2023-09-06 Elena L. Glassman

Current state-of-the-art neural dialogue systems are mainly data-driven and are trained on human-generated responses. However, due to the subjectivity and open-ended nature of human conversations, the complexity of training dialogues varies…

Computation and Language · Computer Science 2020-03-17 Hengyi Cai , Hongshen Chen , Cheng Zhang , Yonghao Song , Xiaofang Zhao , Yangxi Li , Dongsheng Duan , Dawei Yin

Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…

Human-Computer Interaction · Computer Science 2023-04-18 Edward Small , Yueqing Xuan , Danula Hettiachchi , Kacper Sokol

Humans work together to solve common problems by having discussions, explaining, and agreeing or disagreeing with each other. Similarly, if a system can have discussions with humans when solving tasks, it can improve the system's…

Computation and Language · Computer Science 2024-01-31 Masahiro Kaneko , Graham Neubig , Naoaki Okazaki

As the permeability of AI systems in interpersonal domains like the home expands, their technical capabilities of generating explanations are required to be aligned with user expectations for transparency and reasoning. This paper presents…

Human-Computer Interaction · Computer Science 2024-06-10 Niharika Mathur , Tamara Zubatiy , Elizabeth Mynatt

As practitioners increasingly deploy machine learning models in critical domains such as health care, finance, and policy, it becomes vital to ensure that domain experts function effectively alongside these models. Explainability is one way…

Machine Learning · Computer Science 2022-02-07 Himabindu Lakkaraju , Dylan Slack , Yuxin Chen , Chenhao Tan , Sameer Singh

Effective communication is essential in collaborative tasks, so AI-equipped robots working alongside humans need to be able to explain their behaviour in order to cooperate effectively and earn trust. We analyse and classify communications…

Human-Computer Interaction · Computer Science 2024-11-20 Marc Roig Vilamala , Jack Furby , Julian de Gortari Briseno , Mani Srivastava , Alun Preece , Carolina Fuentes Toro

The ability of a machine to communicate with humans has long been associated with the general success of AI. This dates back to Alan Turing's epoch-making work in the early 1950s, which proposes that a machine's intelligence can be tested…

Computation and Language · Computer Science 2020-02-03 Jiwei Li

Explainability in AI and ML models is critical for fostering trust, ensuring accountability, and enabling informed decision making in high stakes domains. Yet this objective is often unmet in practice. This paper proposes a general purpose…

Statistical Finance · Quantitative Finance 2025-09-03 N. Jean , G. Le Pera

The rapid development of Artificial Intelligence (AI) requires developers and designers of AI systems to focus on the collaboration between humans and machines. AI explanations of system behavior and reasoning are vital for effective…

Human-Computer Interaction · Computer Science 2022-10-11 Ruben S. Verhagen , Siddharth Mehrotra , Mark A. Neerincx , Catholijn M. Jonker , Myrthe L. Tielman

The increasing applications of AI systems require personalized explanations for their behaviors to various stakeholders since the stakeholders may have various knowledge and backgrounds. In general, a conversation between explainers and…

Multiagent Systems · Computer Science 2025-12-09 Jieting Luo , Thomas Studer , Mehdi Dastani

Designing Conversational AI systems to support older adults requires these systems to explain their behavior in ways that align with older adults' preferences and context. While prior work has emphasized the importance of AI explainability…

Human-Computer Interaction · Computer Science 2026-03-03 Niharika Mathur , Tamara Zubatiy , Agata Rozga , Jodi Forlizzi , Elizabeth Mynatt

As AI systems become increasingly conversational, a gap emerges wherein explanations are studied as static artifacts, yet in practice, are experienced as dialogue. In this provocation, we argue that the conversational layer around an…

Human-Computer Interaction · Computer Science 2026-05-28 Niharika Mathur , Smit Desai
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