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Algorithms in public services such as child welfare, criminal justice, and education are increasingly being used to make high-stakes decisions about human lives. Drawing upon findings from a two-year ethnography conducted at a child welfare…

Human-Computer Interaction · Computer Science 2023-08-11 Devansh Saxena , Shion Guha

While algorithm audits are growing rapidly in commonality and public importance, relatively little scholarly work has gone toward synthesizing prior work and strategizing future research in the area. This systematic literature review aims…

Computers and Society · Computer Science 2021-02-09 Jack Bandy

Autonomous mechanisms have been proposed to regulate certain aspects of society and are already being used to regulate business organisations. We take seriously recent proposals for algorithmic regulation of society, and we identify the…

Computers and Society · Computer Science 2019-05-01 Nello Cristianini , Teresa Scantamburlo

Algorithms frequently assist, rather than replace, human decision-makers. However, the design and analysis of algorithms often focus on predicting outcomes and do not explicitly model their effect on human decisions. This discrepancy…

Human-Computer Interaction · Computer Science 2024-10-31 Bryce McLaughlin , Jann Spiess

Algorithmic recourse provides individuals who receive undesirable outcomes from machine learning systems with minimum-cost improvements to achieve a desirable outcome. However, machine learning models often get updated, so the recourse may…

Machine Learning · Computer Science 2026-04-28 Kshitij Kayastha , Vasilis Gkatzelis , Shahin Jabbari

Algorithmic decision-making (ADM) increasingly shapes people's daily lives. Given that such autonomous systems can cause severe harm to individuals and social groups, fairness concerns have arisen. A human-centric approach demanded by…

Human-Computer Interaction · Computer Science 2021-03-23 Christopher Starke , Janine Baleis , Birte Keller , Frank Marcinkowski

Recommender systems play an important role in modern information and e-commerce applications. While increasing research is dedicated to improving the relevance and diversity of the recommendations, the potential risks of state-of-the-art…

Machine Learning · Computer Science 2020-08-31 Jiaxi Tang , Hongyi Wen , Ke Wang

In markets where algorithmic data processing is increasingly prevalent, recommendation algorithms can substantially affect trade and welfare. We consider a setting in which an algorithm recommends a product based on its value to the buyer…

Theoretical Economics · Economics 2025-06-17 Shota Ichihashi , Alex Smolin

Recently there has been a growing interest in fairness-aware recommender systems, including fairness in providing consistent performance across different users or groups of users. A recommender system could be considered unfair if the…

Information Retrieval · Computer Science 2019-10-17 Himan Abdollahpouri , Masoud Mansoury , Robin Burke , Bamshad Mobasher

Counterspeech, i.e., direct responses against hate speech, has become an important tool to address the increasing amount of hate online while avoiding censorship. Although AI has been proposed to help scale up counterspeech efforts, this…

Human-Computer Interaction · Computer Science 2024-03-04 Jimin Mun , Cathy Buerger , Jenny T. Liang , Joshua Garland , Maarten Sap

Recommender systems can be characterized as software solutions that provide users convenient access to relevant content. Traditionally, recommender systems research predominantly focuses on developing machine learning algorithms that aim to…

Information Retrieval · Computer Science 2022-10-20 Dietmar Jannach

Recommender systems influence many of our interactions in the digital world -- impacting how we shop for clothes, sorting what we see when browsing YouTube or TikTok, and determining which restaurants and hotels we are shown when using…

Information Retrieval · Computer Science 2023-08-31 Sahil Verma , Chirag Shah , John P. Dickerson , Anurag Beniwal , Narayanan Sadagopan , Arjun Seshadri

Personalization is pervasive in the online space as it leads to higher efficiency and revenue by allowing the most relevant content to be served to each user. However, recent studies suggest that personalization methods can propagate…

Machine Learning · Computer Science 2018-02-26 L. Elisa Celis , Sayash Kapoor , Farnood Salehi , Nisheeth K. Vishnoi

With a vast number of items, web-pages, and news to choose from, online services and the customers both benefit tremendously from personalized recommender systems. Such systems however provide great opportunities for targeted…

Information Retrieval · Computer Science 2015-04-16 Subhashini Krishnasamy , Rajat Sen , Sewoong Oh , Sanjay Shakkottai

The proliferation of algorithmic systems has fueled discussions surrounding the regulation and control of their social impact. Herein, we consider a system whose primary objective is to maximize utility by selecting the most qualified…

Machine Learning · Computer Science 2024-05-21 Hamidreza Montaseri , Amin Gohari

Recommender Systems are nowadays successfully used by all major web sites (from e-commerce to social media) to filter content and make suggestions in a personalized way. Academic research largely focuses on the value of recommenders for…

Information Retrieval · Computer Science 2019-12-18 Dietmar Jannach , Michael Jugovac

In real-world applications, users always interact with items in multiple aspects, such as through implicit binary feedback (e.g., clicks, dislikes, long views) and explicit feedback (e.g., comments, reviews). Modern recommendation systems…

Information Retrieval · Computer Science 2025-08-26 Shuo Yang , Jiangxia Cao , Haipeng Li , Yuqi Mao , Shuchao Pang

Recently, malevolent user hacking has become a huge problem for real-world companies. In order to learn predictive models for recommender systems, factorization techniques have been developed to deal with user-item ratings. In this paper,…

Information Retrieval · Computer Science 2022-11-08 Li Wang , Qiang Zhao , Wei Wang

Machine learning algorithms are now frequently used in sensitive contexts that substantially affect the course of human lives, such as credit lending or criminal justice. This is driven by the idea that `objective' machines base their…

Machine Learning · Computer Science 2019-01-17 Songül Tolan

From massive face-recognition-based surveillance and machine-learning-based decision systems predicting crime recidivism rates, to the move towards automated health diagnostic systems, artificial intelligence (AI) is being used in scenarios…

Computers and Society · Computer Science 2019-08-20 Timnit Gebru