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The opaque nature of many intelligent systems violates established usability principles and thus presents a challenge for human-computer interaction. Research in the field therefore highlights the need for transparency, scrutability,…

Human-Computer Interaction · Computer Science 2021-02-19 Malin Eiband , Daniel Buschek , Heinrich Hussmann

Traditional information retrieval (such as that offered by web search engines) impedes users with information overload from extensive result pages and the need to manually locate the desired information therein. Conversely,…

Computation and Language · Computer Science 2019-03-11 Bernhard Kratzwald , Stefan Feuerriegel

Traditional search methods primarily depend on string matches, while semantic search targets concept-based matches by recognizing underlying intents and contextual meanings of search terms. Semantic search is particularly beneficial for…

Computation and Language · Computer Science 2024-10-02 Phillip Schneider , Florian Matthes

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…

Computation and Language · Computer Science 2021-05-07 Ashish Shrivastava , Kaustubh Dhole , Abhinav Bhatt , Sharvani Raghunath

Using questions in written text is an effective strategy to enhance readability. However, what makes an active reading question good, what the linguistic role of these questions is, and what is their impact on human reading remains…

Computation and Language · Computer Science 2024-07-30 Peng Cui , Vilém Zouhar , Xiaoyu Zhang , Mrinmaya Sachan

Consumers on a shopping mission often leverage both product search and information seeking systems, such as web search engines and Question Answering (QA) systems, in an iterative process to improve their understanding of available products…

Computation and Language · Computer Science 2024-07-18 Saar Kuzi , Shervin Malmasi

Information access systems such as search engines and generative AI are central to how people seek, evaluate, and interpret information. Yet most systems are designed to optimise retrieval rather than to help users develop better search…

Human-Computer Interaction · Computer Science 2026-01-14 David Elsweiler

Conversational search has seen increased recent attention in both the IR and NLP communities. It seeks to clarify and solve users' search needs through multi-turn natural language interactions. However, most existing systems are trained and…

Information Retrieval · Computer Science 2024-02-12 Zhenduo Wang , Zhichao Xu , Qingyao Ai , Vivek Srikumar

Existing studies on semantic parsing focus primarily on mapping a natural-language utterance to a corresponding logical form in one turn. However, because natural language can contain a great deal of ambiguity and variability, this is a…

Computation and Language · Computer Science 2022-03-29 Lingbo Mo , Ashley Lewis , Huan Sun , Michael White

Question Answering (QA) systems are becoming the inspiring model for the future of search engines. While recently, underlying datasets for QA systems have been promoted from unstructured datasets to structured datasets with highly…

Information Retrieval · Computer Science 2016-02-17 Saeedeh Shekarpour , Denis Lukovnikov , Ashwini Jaya Kumar , Kemele Endris , Kuldeep Singh , Harsh Thakkar , Christoph Lange

The paper presents an approach to build a question and answer system that is capable of processing the information in a large dataset and allows the user to gain knowledge from this dataset by asking questions in natural language form. Key…

Computation and Language · Computer Science 2019-02-07 M. R , Akram , C. P , Singhabahu , M. S. M Saad , P , Deleepa , Anupiya , Nugaliyadde , Yashas , Mallawarachchi

When users initiate search sessions, their queries are often unclear or might lack of context; this resulting in inefficient document ranking. Multiple approaches have been proposed by the Information Retrieval community to add context and…

Information Retrieval · Computer Science 2022-06-01 Pierre Erbacher , Ludovic Denoyer , Laure Soulier

AI systems are increasingly being adopted across various domains and application areas. With this surge, there is a growing research focus and societal concern for actively involving humans in developing, operating, and adopting these…

Human-Computer Interaction · Computer Science 2024-05-27 Muhammad Raees , Inge Meijerink , Ioanna Lykourentzou , Vassilis-Javed Khan , Konstantinos Papangelis

Answering questions related to the legal domain is a complex task, primarily due to the intricate nature and diverse range of legal document systems. Providing an accurate answer to a legal query typically necessitates specialized knowledge…

Computation and Language · Computer Science 2023-09-18 Abdelrahman Abdallah , Bhawna Piryani , Adam Jatowt

The conversational search task aims to enable a user to resolve information needs via natural language dialogue with an agent. In this paper, we aim to develop a conceptual framework of the actions and intents of users and agents explaining…

Information Retrieval · Computer Science 2024-04-15 Leif Azzopardi , Mateusz Dubiel , Martin Halvey , Jeffery Dalton

In an information-seeking conversation, a user may ask questions that are under-specified or unanswerable. An ideal agent would interact by initiating different response types according to the available knowledge sources. However, most…

Computation and Language · Computer Science 2023-06-26 Zeqiu Wu , Ryu Parish , Hao Cheng , Sewon Min , Prithviraj Ammanabrolu , Mari Ostendorf , Hannaneh Hajishirzi

Suggesting similar questions for a user query has many applications ranging from reducing search time of users on e-commerce websites, training of employees in companies to holistic learning for students. The use of Natural Language…

Computation and Language · Computer Science 2022-04-27 Shriniwas Nayak , Anuj Kanetkar , Hrushabh Hirudkar , Archana Ghotkar , Sheetal Sonawane , Onkar Litake

As users advance in their search within a system, different queries are conducted and various results are examined by them. These objects form an implicit individual library representing the acquired knowledge. In our research we aim to…

Information Retrieval · Computer Science 2013-11-05 Wilko van Hoek

Search systems on the Web rely on user input to generate relevant results. Since early information retrieval systems, users are trained to issue keyword searches and adapt to the language of the system. Recent research has shown that users…

Information Retrieval · Computer Science 2023-02-14 Andrea Papenmeier , Dagmar Kern , Daniel Hienert , Alfred Sliwa , Ahmet Aker , Norbert Fuhr

Building dialogue systems that naturally converse with humans is being an attractive and an active research domain. Multiple systems are being designed everyday and several datasets are being available. For this reason, it is being hard to…

Computation and Language · Computer Science 2019-07-31 Basma El Amel Boussaha , Nicolas Hernandez , Christine Jacquin , Emmanuel Morin