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The widespread utilization of AI systems has drawn attention to the potential impacts of such systems on society. Of particular concern are the consequences that prediction errors may have on real-world scenarios, and the trust humanity…

Computers and Society · Computer Science 2021-06-22 Mary Roszel , Robert Norvill , Jean Hilger , Radu State

Machine learning (ML) models have been applied to a wide range of natural language processing (NLP) tasks in recent years. In addition to making accurate decisions, the necessity of understanding how models make their decisions has become…

Computation and Language · Computer Science 2023-11-02 Sean Xie , Soroush Vosoughi , Saeed Hassanpour

We present an overview of the literature on trust in AI and AI trustworthiness and argue for the need to distinguish these concepts more clearly and to gather more empirically evidence on what contributes to people s trusting behaviours. We…

Artificial Intelligence · Computer Science 2023-09-20 Andreas Duenser , David M. Douglas

Explainable AI was born as a pathway to allow humans to explore and understand the inner working of complex systems. However, establishing what is an explanation and objectively evaluating explainability are not trivial tasks. This paper…

Artificial Intelligence · Computer Science 2023-08-21 Francesco Sovrano , Fabio Vitali

This paper systematically derives design dimensions for the structured evaluation of explainable artificial intelligence (XAI) approaches. These dimensions enable a descriptive characterization, facilitating comparisons between different…

Human-Computer Interaction · Computer Science 2020-09-15 Fabian Sperrle , Mennatallah El-Assady , Grace Guo , Duen Horng Chau , Alex Endert , Daniel Keim

A common approach to quantifying neural text classifier interpretability is to calculate faithfulness metrics based on iteratively masking salient input tokens and measuring changes in the model prediction. We propose that this property is…

Computation and Language · Computer Science 2024-06-04 Evan Crothers , Herna Viktor , Nathalie Japkowicz

In this paper we argue that, to its detriment, transparency research overlooks many foundational concepts of artificial intelligence. As an illustrating example we focus on uncertainty quantification in the context of counterfactual…

Machine Learning · Computer Science 2026-05-19 Kacper Sokol , Santo M. A. R. Thies , Eyke Hüllermeier

In order to build reliable and trustworthy NLP applications, models need to be both fair across different demographics and explainable. Usually these two objectives, fairness and explainability, are optimized and/or examined independently…

Computation and Language · Computer Science 2023-11-14 Stephanie Brandl , Emanuele Bugliarello , Ilias Chalkidis

This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

Interpretation methods to reveal the internal reasoning processes behind machine learning models have attracted increasing attention in recent years. To quantify the extent to which the identified interpretations truly reflect the intrinsic…

Computation and Language · Computer Science 2022-04-13 Chun Sik Chan , Huanqi Kong , Guanqing Liang

Machine learning models in safety-critical settings like healthcare are often blackboxes: they contain a large number of parameters which are not transparent to users. Post-hoc explainability methods where a simple, human-interpretable…

Machine Learning · Computer Science 2022-06-03 Aparna Balagopalan , Haoran Zhang , Kimia Hamidieh , Thomas Hartvigsen , Frank Rudzicz , Marzyeh Ghassemi

Transfer learning aims to transfer knowledge or information from a source domain to a relevant target domain. In this paper, we understand transfer learning from the perspectives of knowledge transferability and trustworthiness. This…

Machine Learning · Computer Science 2025-11-13 Jun Wu , Jingrui He

In real-world applications, computational constraints often require transforming large models into smaller, more efficient versions through model compression. While these techniques aim to reduce size and computational cost without…

Machine Learning · Computer Science 2025-10-08 Moumita Kamal , Douglas A. Talbert

Automated Machine Learning-based systems' integration into a wide range of tasks has expanded as a result of their performance and speed. Although there are numerous advantages to employing ML-based systems, if they are not interpretable,…

Machine Learning · Computer Science 2022-12-08 Ioannis Mollas , Nick Bassiliades , Grigorios Tsoumakas

The question addressed in this paper is: If we present to a user an AI system that explains how it works, how do we know whether the explanation works and the user has achieved a pragmatic understanding of the AI? In other words, how do we…

Artificial Intelligence · Computer Science 2019-02-04 Robert R. Hoffman , Shane T. Mueller , Gary Klein , Jordan Litman

Scalable oversight protocols aim to empower evaluators to accurately verify AI models more capable than themselves. However, human evaluators are subject to biases that can lead to systematic errors. We conduct two studies examining the…

Human-Computer Interaction · Computer Science 2025-07-29 Gabriel Recchia , Chatrik Singh Mangat , Jinu Nyachhyon , Mridul Sharma , Callum Canavan , Dylan Epstein-Gross , Muhammed Abdulbari

Transparency is a fundamental requirement for decision making systems when these should be deployed in the real world. It is usually achieved by providing explanations of the system's behavior. A prominent and intuitive type of explanations…

Machine Learning · Computer Science 2021-07-23 André Artelt , Valerie Vaquet , Riza Velioglu , Fabian Hinder , Johannes Brinkrolf , Malte Schilling , Barbara Hammer

We argue that robustness of explanations---i.e., that similar inputs should give rise to similar explanations---is a key desideratum for interpretability. We introduce metrics to quantify robustness and demonstrate that current methods do…

Machine Learning · Computer Science 2018-06-22 David Alvarez-Melis , Tommi S. Jaakkola

Deep neural networks have been well-known for their superb handling of various machine learning and artificial intelligence tasks. However, due to their over-parameterized black-box nature, it is often difficult to understand the prediction…

Machine Learning · Computer Science 2022-07-18 Xuhong Li , Haoyi Xiong , Xingjian Li , Xuanyu Wu , Xiao Zhang , Ji Liu , Jiang Bian , Dejing Dou

Interpretability aims to explain the behavior of deep neural networks. Despite rapid growth, there is mounting concern that much of this work has not translated into practical impact, raising questions about its relevance and utility. This…