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Endowing dialogue systems with personas is essential to deliver more human-like conversations. However, this problem is still far from well explored due to the difficulties of both embodying personalities in natural languages and the…
Interactive preference elicitation (IPE) aims to substantially reduce human effort while acquiring human preferences in wide personalization systems. Dueling bandit (DB) algorithms enable optimal decision-making in IPE building on pairwise…
Response generation is one of the critical components in task-oriented dialog systems. Existing studies have shown that large pre-trained language models can be adapted to this task. The typical paradigm of adapting such extremely large…
Conversation designers continue to face significant obstacles when creating production quality task-oriented dialogue systems. The complexity and cost involved in schema development and data collection is often a major barrier for such…
Collecting human-chatbot dialogues typically demands substantial manual effort and is time-consuming, which limits and poses challenges for research on conversational AI. In this work, we propose DialogueForge - a framework for generating…
Recently, chatbots received an increased attention from industry and diverse research communities as a dialogue-based interface providing advanced human-computer interactions. On the other hand, Open Data continues to be an important trend…
Dialog modelling faces a difficult trade-off. Models are trained on a large amount of text, yet their responses need to be limited to a desired scope and style of a dialog agent. Because the datasets used to achieve the former contain…
Evaluating and understanding the inappropriateness of chatbot behaviors can be challenging, particularly for chatbot designers without technical backgrounds. To democratize the debugging process of chatbot misbehaviors for non-technical…
Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…
Large Language Models (LLMs), which simulate human users, are frequently employed to evaluate chatbots in applications such as tutoring and customer service. Effective evaluation necessitates a high degree of human-like diversity within…
Many recent advances in natural language generation have been fueled by training large language models on internet-scale data. However, this paradigm can lead to models that generate toxic, inaccurate, and unhelpful content, and automatic…
In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…
The Open Data movement promotes the free distribution of data. More and more companies and governmental organizations are making their data available online following the Open Data philosophy, resulting in a growing market of technologies…
Open-domain conversation models have become good at generating natural-sounding dialogue, using very large architectures with billions of trainable parameters. The vast training data required to train these architectures aggregates many…
Robot policies need to adapt to human preferences and/or new environments. Human experts may have the domain knowledge required to help robots achieve this adaptation. However, existing works often require costly offline re-training on…
This work aims to create a multimodal AI system that chats with humans and shares relevant photos. While earlier works were limited to dialogues about specific objects or scenes within images, recent works have incorporated images into…
Enabling open-domain dialogue systems to ask clarifying questions when appropriate is an important direction for improving the quality of the system response. Namely, for cases when a user request is not specific enough for a conversation…
Some robots can interact with humans using natural language, and identify service requests through human-robot dialog. However, few robots are able to improve their language capabilities from this experience. In this paper, we develop a…
Large language models (LLMs) have shown remarkable success, but aligning them with human preferences remains a core challenge. As individuals have their own, multi-dimensional preferences, recent studies have explored multi-dimensional…
End-to-end spoken dialogue models have garnered significant attention because they offer a higher potential ceiling in expressiveness and perceptual ability than cascaded systems. However, the intelligence and expressiveness of current…