English
Related papers

Related papers: Evaluating Conversational Recommender Systems: A L…

200 papers

Traditional recommender systems primarily rely on a single type of user-item interaction, such as item purchases or ratings, to predict user preferences. However, in real-world scenarios, users engage in a variety of behaviors, such as…

Information Retrieval · Computer Science 2025-03-11 Kyungho Kim , Sunwoo Kim , Geon Lee , Jinhong Jung , Kijung Shin

In recent years, the emerging topics of recommender systems that take advantage of natural language processing techniques have attracted much attention, and one of their applications is the Conversational Recommender System (CRS). Unlike…

Conversational Artificial Intelligence (AI) systems have recently sky-rocketed in popularity and are now used in many applications, from car assistants to customer support. The development of conversational AI systems is supported by a…

Human-Computer Interaction · Computer Science 2020-12-23 Johan Aronsson , Philip Lu , Daniel Strüber , Thorsten Berger

Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

Information Retrieval · Computer Science 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson

The number of Internet users had grown rapidly enticing companies and cooperations to make full use of recommendation infrastructures. Consequently, online advertisement companies emerged to aid us in the presence of numerous items and…

Information Retrieval · Computer Science 2018-11-30 S. M. Mahdi Seyednezhad , Kailey Nobuko Cozart , John Anthony Bowllan , Anthony O. Smith

Recommender systems are a vital tool that helps us to overcome the information overload problem. They are being used by most e-commerce web sites and attract the interest of a broad scientific community. A recommender system uses data on…

Information Retrieval · Computer Science 2017-02-22 Fei Yu , An Zeng , Sebastien Gillard , Matus Medo

Conversational interfaces are likely to become more efficient, intuitive and engaging way for human-computer interaction than today's text or touch-based interfaces. Current research efforts concerning conversational interfaces focus…

Human-Computer Interaction · Computer Science 2017-09-18 Svitlana Vakulenko , Ilya Markov , Maarten de Rijke

Conversational Recommender Systems (CRSs) have garnered attention as a novel approach to delivering personalized recommendations through multi-turn dialogues. This review developed a taxonomy framework to systematically categorize relevant…

Human-Computer Interaction · Computer Science 2025-06-26 Haoran Zhang , Xin Zhao , Jinze Chen , Junpeng Guo

The ongoing rapid expansion of the Internet greatly increases the necessity of effective recommender systems for filtering the abundant information. Extensive research for recommender systems is conducted by a broad range of communities…

Physics and Society · Physics 2015-06-04 Linyuan Lü , Matus Medo , Chi Ho Yeung , Yi-Cheng Zhang , Zi-Ke Zhang , Tao Zhou

With the ever-growing volume of online information, recommender systems have been an effective strategy to overcome such information overload. The utility of recommender systems cannot be overstated, given its widespread adoption in many…

Information Retrieval · Computer Science 2019-07-11 Shuai Zhang , Lina Yao , Aixin Sun , Yi Tay

Collaborative filtering is one of the most used approaches for providing recommendations in various online environments. Even though collaborative recommendation methods have been widely utilized due to their simplicity and ease of use,…

Information Retrieval · Computer Science 2018-04-25 Nikolaos Polatidis , Christos K. Georgiadis

Virtual assistants, also known as intelligent conversational systems such as Google's Virtual Assistant and Apple's Siri, interact with human-like responses to users' queries and finish specific tasks. Meanwhile, existing recommendation…

Information Retrieval · Computer Science 2019-01-08 Dimitrios Rafailidis , Yannis Manolopoulos

Recommender systems support decisions in various domains ranging from simple items such as books and movies to more complex items such as financial services, telecommunication equipment, and software systems. In this context,…

Information Retrieval · Computer Science 2021-02-15 Alexander Felfernig , Viet-Man Le , Andrei Popescu , Mathias Uta , Thi Ngoc Trang Tran , Müslüum Atas

Conversational search presents opportunities to support users in their search activities to improve the effectiveness and efficiency of search while reducing their cognitive load. Limitations of the potential competency of conversational…

Human-Computer Interaction · Computer Science 2021-04-12 Abhishek Kaushik , Gareth J. F. Jones

Recommender systems are widely used AI applications designed to help users efficiently discover relevant items. The effectiveness of such systems is tied to the satisfaction of both users and providers. However, user satisfaction is complex…

Information Retrieval · Computer Science 2024-11-05 Ali Elahi , Armin Zirak

Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…

Information Retrieval · Computer Science 2025-04-09 Ivica Kostric , Krisztian Balog , Filip Radlinski

Existing recommendation systems have focused on two paradigms: 1- historical user-item interaction-based recommendations and 2- conversational recommendations. Conversational recommendation systems facilitate natural language dialogues…

Computation and Language · Computer Science 2024-05-29 Srijata Maji , Moghis Fereidouni , Vinaik Chhetri , Umar Farooq , A. B. Siddique

With the large language model showing human-like logical reasoning and understanding ability, whether agents based on the large language model can simulate the interaction behavior of real users, so as to build a reliable virtual…

Information Retrieval · Computer Science 2024-03-05 Chenwei Zhang , Wenran Lu , Chunhe Ni , Hongbo Wang , Jiang Wu

Conversational recommendation systems have recently gain a lot of attention, as users can continuously interact with the system over multiple conversational turns. However, conversational recommendation systems are based on complex neural…

Machine Learning · Computer Science 2020-11-11 Stefanos Antaris , Dimitrios Rafailidis , Mohammad Aliannejadi