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200 papers

Efforts have been made to make machines converse like humans in the past few decades. The recent techniques of Large Language Models (LLMs) make it possible to have human-like conversations with machines, but LLM's flaws of lacking…

Logic in Computer Science · Computer Science 2025-02-14 Yankai Zeng

This work describes an automatic news chatbot that draws content from a diverse set of news articles and creates conversations with a user about the news. Key components of the system include the automatic organization of news articles into…

Computation and Language · Computer Science 2021-05-13 Philippe Laban , John Canny , Marti A. Hearst

Chatbots can be a good way to interact with IoT devices, and other information systems: they can provide information with a convenient interface for casual or frequent interaction. Sometimes there can be good reasons to have more than one…

Distributed, Parallel, and Cluster Computing · Computer Science 2023-12-01 Fernando Tricas-García

The rapid advancement of Artificial Intelligence has resulted in the advent of Large Language Models (LLMs) with the capacity to produce text that closely resembles human communication. These models have been seamlessly integrated into…

Machine Learning · Computer Science 2025-02-04 Zenon Lamprou , Yashar Moshfeghi

ChatGPT is a type of artificial intelligence language model that uses deep learning algorithms to generate human-like responses to text-based prompts. The introduction of the latest ChatGPT version in November of 2022 has caused shockwaves…

Computers and Society · Computer Science 2023-05-02 Mohammad Fraiwan , Natheer Khasawneh

Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…

Computation and Language · Computer Science 2019-06-25 Endang Wahyu Pamungkas

In general, self help systems are being increasingly deployed by service based industries because they are capable of delivering better customer service and increasingly the switch is to voice based self help systems because they provide a…

Computation and Language · Computer Science 2015-04-08 Sunil Kumar Kopparapu

Spoken dialogue systems that assist users to solve complex tasks such as movie ticket booking have become an emerging research topic in artificial intelligence and natural language processing areas. With a well-designed dialogue system as…

Computation and Language · Computer Science 2021-09-01 Shang-Yu Su , Po-Wei Lin , Yun-Nung Chen

This paper reports the findings of a study conducted on the application of an on-line human-computer dialog system with natural language (chatbot) on the teaching of foreign languages. A keywords-based human-computer dialog system makes it…

Computers and Society · Computer Science 2007-05-23 Jiyou Jia

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

Computers and Society · Computer Science 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

A skilled live-commerce host is not merely a narrator, but a sales agent who converts viewer curiosity into purchase intent through expert product knowledge, emotionally intelligent response tactics, and entertainment that serves as a…

Artificial Intelligence · Computer Science 2026-05-15 Yuyan Chen

APIs are everywhere; they provide access to automation solutions that could help businesses automate some of their tasks. Unfortunately, they may not be accessible to the business users who need them but are not equipped with the necessary…

Computation and Language · Computer Science 2022-06-15 Siyu Huo , Kushal Mukherjee , Jayachandu Bandlamudi , Vatche Isahagian , Vinod Muthusamy , Yara Rizk

This work presents an audio-visual interactive chatbot (AVIN-Chat) system that allows users to have face-to-face conversations with 3D avatars in real-time. Compared to the previous chatbot services, which provide text-only or speech-only…

Human-Computer Interaction · Computer Science 2024-09-04 Chanhyuk Park , Jungbin Cho , Junwan Kim , Seongmin Lee , Jungsu Kim , Sanghoon Lee

Generative AI (GenAI) chatbots are becoming increasingly integrated into virtual assistant technologies, yet their success hinges on the ability to gather meaningful user feedback to improve interaction quality, system outcomes, and overall…

Human-Computer Interaction · Computer Science 2025-04-22 Janet Rafner , Ryan Q. Guloy , Eden W. Wen , Catherine M. Chiodo , Jacob Sherson

New chat AI applications like ChatGPT offer an advanced understanding of question context and memory across multi-step tasks, such that experiments can test its deductive reasoning. This paper proposes a multi-role and multi-step challenge,…

Artificial Intelligence · Computer Science 2023-01-05 David Noever , Forrest McKee

Conventional Voice Assistants (VAs) rely on traditional language models to discern user intent and respond to their queries, leading to interactions that often lack a broader contextual understanding, an area in which Large Language Models…

Human-Computer Interaction · Computer Science 2024-12-02 Amama Mahmood , Junxiang Wang , Bingsheng Yao , Dakuo Wang , Chien-Ming Huang

Interview chatbots engage users in a text-based conversation to draw out their views and opinions. It is, however, challenging to build effective interview chatbots that can handle user free-text responses to open-ended questions and…

Human-Computer Interaction · Computer Science 2020-02-06 Ziang Xiao , Michelle X. Zhou , Wenxi Chen , Huahai Yang , Changyan Chi

Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

Artificial intelligence has been around for a while, but suddenly it has received more attention than ever before. Thanks to innovations from companies like Google, Microsoft, Meta, and other major brands in technology. OpenAI, though, has…

Computers and Society · Computer Science 2024-03-26 Md. Asraful Haque , Shuai Li

This paper describes a dialogue system developed for the Dialogue Robot Competition 2023 that achieves topic control for trip planning by inserting text into prompts using the ChatGPT-API. We built a system that is capable of generating…

Human-Computer Interaction · Computer Science 2023-12-21 Miyama Tamotsu , Okada Shogo