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We introduce a pair of tools, Rasa NLU and Rasa Core, which are open source python libraries for building conversational software. Their purpose is to make machine-learning based dialogue management and language understanding accessible to…

Computation and Language · Computer Science 2017-12-18 Tom Bocklisch , Joey Faulkner , Nick Pawlowski , Alan Nichol

Scientific workflows are powerful tools for management of scalable experiments, often composed of complex tasks running on distributed resources. Existing cyberinfrastructure provides components that can be utilized within repeatable…

Computers and Society · Computer Science 2019-03-05 Ilkay Altintas , Shweta Purawat , Daniel Crawl , Alok Singh , Kyle Marcus

Understanding the needs of a variety of distinct user groups is vital in designing effective, desirable dialogue systems that will be adopted by the largest possible segment of the population. Despite the increasing popularity of dialogue…

Human-Computer Interaction · Computer Science 2019-02-13 Libby Ferland , Thomas Huffstutler , Jacob Rice , Joan Zheng , Shi Ni , Maria Gini

In Summer 2023, staff from the information technology and reference departments at the University of Delaware Library, Museums and Press came together in a unique partnership to pilot a low-cost AI-powered chatbot. The goal of the pilot is…

Digital Libraries · Computer Science 2024-03-05 Colleen Estes , Beth Twomey , Annie Johnson

Having engaging and informative conversations with users is the utmost goal for open-domain conversational systems. Recent advances in transformer-based language models and their applications to dialogue systems have succeeded to generate…

Computation and Language · Computer Science 2021-02-04 Sarik Ghazarian , Zixi Liu , Tuhin Chakrabarty , Xuezhe Ma , Aram Galstyan , Nanyun Peng

The communication of potential students with a university department is performed manually and it is a very time consuming procedure. The opportunity to communicate with on a one-to-one basis is highly valued. However with many hundreds of…

Computers and Society · Computer Science 2014-08-29 Nikolaos Polatidis

This paper addresses the issue of connecting people online to help them find support with their day-to-day problems. We make use of declarative norms for mediating online interactions, and we specifically focus on the issue of leveraging…

Artificial Intelligence · Computer Science 2024-02-08 Nardine Osman , Bruno Rosell i Gui , Carles Sierra

This study responds to the first measure undertaken on July 17, 2015 by IDNEUF prject, that of an exploratory analysis of the existing portals and aggregators of free French-language academic resources. The idea is to provide an overview of…

Digital Libraries · Computer Science 2017-03-06 Mokhtar Ben Henda

Conversational search enables multi-turn interactions between users and systems to fulfill users' complex information needs. During this interaction, the system should understand the users' search intent within the conversational context…

Information Retrieval · Computer Science 2025-06-13 Fengran Mo , Chuan Meng , Mohammad Aliannejadi , Jian-Yun Nie

Dialogue system (DS) attracts great attention from industry and academia because of its wide application prospects. Researchers usually divide the DS according to the function. However, many conversations require the DS to switch between…

Computation and Language · Computer Science 2020-04-30 Longxuan Ma , Wei-Nan Zhang , Mingda Li , Ting Liu

Semantic Machines (SM) have introduced the use of the dataflow (DF) paradigm to dialogue modelling, using computational graphs to hierarchically represent user requests, data, and the dialogue history [Semantic Machines et al. 2020].…

Computation and Language · Computer Science 2022-11-07 Joram Meron , Victor Guimarães

We introduce doc2dial, a new dataset of goal-oriented dialogues that are grounded in the associated documents. Inspired by how the authors compose documents for guiding end users, we first construct dialogue flows based on the content…

Computation and Language · Computer Science 2020-11-20 Song Feng , Hui Wan , Chulaka Gunasekara , Siva Sankalp Patel , Sachindra Joshi , Luis A. Lastras

Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally,…

Computation and Language · Computer Science 2026-05-29 Heydar Soudani , Roxana Petcu , Evangelos Kanoulas , Faegheh Hasibi

Collaborative scientific authoring is increasingly being supported by software tools. Traditionally, desktop-based authoring tools had the most advanced editing features, allowed for more formatting options, and included more import/export…

Digital Libraries · Computer Science 2018-04-23 Afshin Sadeghi , Mahdi Jaberzadeh Ansari , Johannes Wilm , Christoph Lange

We present a large, tunable neural conversational response generation model, DialoGPT (dialogue generative pre-trained transformer). Trained on 147M conversation-like exchanges extracted from Reddit comment chains over a period spanning…

Computation and Language · Computer Science 2020-05-05 Yizhe Zhang , Siqi Sun , Michel Galley , Yen-Chun Chen , Chris Brockett , Xiang Gao , Jianfeng Gao , Jingjing Liu , Bill Dolan

Building socialbots that can have deep, engaging open-domain conversations with humans is one of the grand challenges of artificial intelligence (AI). To this end, bots need to be able to leverage world knowledge spanning several domains…

Social technologies are the systems, interfaces, features, infrastructures, and architectures that allow people to interact with each other online. These technologies dramatically shape the fabric of our everyday lives, from the information…

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…

Human-Computer Interaction · Computer Science 2024-07-01 Sion Yoon , Tae Eun Kim , Yoo Jung Oh

Large language models (LLMs) require well-crafted prompts for effective use. Prompt engineering, the process of designing prompts, is challenging, particularly for non-experts who are less familiar with AI technologies. While researchers…

Human-Computer Interaction · Computer Science 2024-01-29 Zijie J. Wang , Aishwarya Chakravarthy , David Munechika , Duen Horng Chau

Knowledge infrastructures are defined as robust networks of people, artifacts, and institutions that generate, share and maintain specific knowledge. Yet, many domains are fragmented and far from robustly networked, such as science…

Digital Libraries · Computer Science 2026-03-09 Tim Wittenborg
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